Federal Bank Mobile Banking

Federal Bank, along with FedMobile, offers other mobile banking apps to its customers to cater to various services offered by them. Below are the Federal bank mobile banking applications:

• Customers can click on the “Find IFSC” button on the login page to get Federal Bank IFSC Code
• On the “Home” tab, customers can view their frequently-used services
• For quick one-time fund transfers, customers have the option of “Quick Pay” where funds can be directly transferred without adding other accounts as beneficiary. The transaction limit for this option can also be set by the customers under the “Quick Pay Limit” option available on the application
• To add beneficiaries to transfer funds to self-account or other account, customers can click on the “Transfer Funds” options on the home page. Customers have the option of NEFT & IMPS transfers
• Customers can set scheduled transactions on the home page as well
• To collect money from others via UPI, customers have a “UPI Collect” option under the Home tab
• Customers can recharge their mobiles, pay school fees, recharge DTH connections, pay gas bills, telephone bills, insurance payments, electricity bills, donations and find monthly subscriptions under the “Recharge and Pay Bills” option under the Home tab
• Customers have an option to view and manage their deposit accounts, avail loans against their deposit accounts, invest and manage their investments in mutual funds & insurance plans, avail personal loans, etc. under the “Loans and Investment” option in the Home tab
• Customers can also plan their travel directly from the Federal Bank mobile banking application. Customers have an option to book hotel rooms, bus tickets, etc. Customers can also see a summary of all bookings made through the application under the “My Bookings” option
• Customers can manage their debit cards under the “Manage Debit Card” option. Customers have an option to switch off/switch on the card, set a new PIN, change the PIN, mark transactions as favourite and block the card
• To get a mini statement of the account transactions, go to “Mini Statement” option on the Home tab
• Customers have an option to view their account summary under the “My Account” option
• The Federal Bank Mobile Banking application provides its customers with an option to scan QR codes and pay directly from the bank application under the “Scan and Pay” tab

• With all the banking services customers can now access their accounts 24/7 without the hassle of waiting in long queues
• With a top-notch security system and software in place, Federal Bank has made mobile baking extremely safe for its customers
• Federal Bank Mobile Banking application has made it easier for its business customers to manage their accounts and payments by designing a separate application keeping their requirements in mind
• With the launch of FedBook, customers can now update and view their passbooks out of the comfort of their homes

Federal bank has launched its AI-enabled chat bot ‘FEDDY’. It is equipped to answer all the banking queries on the go. To access FEDDY through WhatsApp, the users need to send an SMS to 8108030845 from their registered mobile number.

Accountholders can avail following facilities through WhatsApp banking:

• Check account balance
• Check account statement
• Open a bank account
• Generate account statements and interest certificates
• Download FedMobile or activate internet banking
• Update KYC
• Apply for different types of loans such as Gold Loan, Home Loan, etc.
• Debit card related queries
• Locate nearest Branch/ATM or find out IFSC or SWIFT codes of those branches
• And, any other banking query

Note: Federal Bank has not started fund transfer services via WhatsApp banking as of now.

It is worth noting that WhatsApp banking will be available only for those customers who have already registered their mobile number with the bank account. The accountholder should use WhatsApp operated using the registered mobile number only.

Q. How do I download the FedMobile app?

Q. How to download a Federal Bank Account Statement using FedMobile?

Ans. To download a Federal Bank account statement using FedMobile, you need to Login to the FedMobile app, tap on the side bar on the Home screen, and search for service requests. Further you need to tap on the ‘Statements’ to visit your account summary screen. Next, you need to select from multiple accounts and download/email statement. Finally, you need to select the account statement duration you want to generate and click on ‘Proceed’.

Q. How to reset your Federal bank mobile PIN?

Ans. You can change/reset Federal Bank mobile PIN via three methods, such as by using branch token, debit card details or internet banking credentials.

Q. Is it important to add a Federal Bank customer as a beneficiary to transfer funds to the account?

Ans. Yes, for all transactions over Rs. 5,000, the account must be added as a beneficiary. Transactions under Rs. 5,000 can be done via quick pay.

Q. Are there any service charges on fund transfer?

Ans. Yes, account holder will be charged nominal service charges depending on the transaction amount. Details are furnished below.

Q. What is Quick Pay feature in FedMobile?

Ans. For quick one-time fund transfers, customers have the option of “Quick Pay” where funds can be directly transferred without adding other accounts as beneficiary. The transaction limit for this option can also be set by the customers under the “Quick Pay Limit” option available on the application. 

Q. What is MMID?

Ans. MMID or Mobile Money Identification Number is a 7-digit number. It is like a unique identification number that is a combination of the bank account number and the phone number

Q. What is the limit of fund transfer in a day in FedMobile?

Ans. Limit for bill payments in FedMobile is Rs.10000.