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L&T Finance Personal Loan Customer Care Self-help
L&T Financial Services offers the self-help option for personal loans (consumer loans) & micro loans, where consumers can update their profile, get loan details and request documents. L&T Finance personal loan consumers can do so by entering their mobile/PAN/LAN (Loan Account Number) number.
L&T Finance Personal Loan Customer Care Numbers
Contact No.- 18002680000
Email ID- customercare@ltfs.com
Whatsapp- +917378333451
Grievance Redressal
Contact No.- 18002680000
Email ID- customercare@ltfs.com
In case the applicants are not satisfied with the resolution offered after reaching out to the customer service team, you may reach out to :
Grievance Redressal Officer
Mr. Vinod Varadan
L&T Finance Limited (formerly known as L&T Finance Holdings Limited),
7th Floor, “Brindavan Building”, Plot No 177,
C.S.T Road, Kalina, Santacruz (East),
Mumbai – 400098
Contact Number: 1800 1020 476 between Monday to Friday (except National Holidays) from 9am to 6pm
Email ID: gro@ltfs.com
Details of Nodal Officers Region Wise
| Region | Area of Operation | Details of Nodal Officers |
| North | Delhi, Uttar Pradesh, Rajasthan | Name: Mr.Jayant Moharana Branch Office: L&T Finance Ltd, 5th Floor, DCM Building, 16, Barakhamba Road, Connaught Place, New Delhi 110001 Contact No: 1800 1020 476 Email ID: gro@ltfs.com |
| West | Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu, Maharashtra. |
Name: Mr.Pragnesh Patel Branch Office: L&T Finance Ltd, 1st Floor, Unit No 101 & 104, Ratnaraj Spring, Near Navrangpura Bus Stand, Navrangpura – 380015 Contact No: 1800 1020 476 Email ID: gro@ltfs.com |
| East | West Bengal, Sikkim, Odisha, Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, Tripura, Bihar, Jharkhand and Chhattisgarh |
Name: Mr.Sumit Mishra Branch Office: L&T Finance Ltd, Shivansh Complex, Plot No- 127, 127/1691 & 105, Block – A, 3rd Floor, Hall No # 301 & # 302, Cuttack Road, Laxmisagar, Bhubaneswar – 751006 Contact No: 1800 1020 476 Email ID: gro@ltfs.com |
| Central | Madhya Pradesh | Name: Mr. Rohit Kothari Branch Office: L&T Finance Ltd, “Dhan Trident”, Block No. B-3, Pu-4, Scheme No-54, Near Vijay Nagar Square, Indore-452010 Contact No: 1800 1020 476 Email ID: gro@ltfs.com |
| South | Andhra Pradesh, Telangana and Kerala | Name: Mr. Phaneendra Chalapati Branch Office: L&T Finance Ltd, Unit No.803, 8th floor, T19 Towers, Municipal No. 5-4-156, 157, 173 to 176, 177, 178, 179 and 184/2, Indira Nagar, Ginwala Compound, MG Road, Secunderabad – 500003 Contact No: 1800 1020 476 Email ID: gro@ltfs.com |
| South | Tamil Nadu, Andaman and Nicobar Islands, Karnataka, Union Territory of Lakshadweep and Union Territory of Puducherry |
Name: R. Mukesh Rao Branch Office: L&T Finance Ltd, 5th Floor, KGN Towers, 62 Ethiraj Salai, Egmore, Chennai 600008 Contact No: 1800 1020 476 Email ID: gro@ltfs.com |
| West | Maharashtra, Goa | Name: Mr. Sachin Kulkarni Branch Office: L&T Finance Limited, Office No. 501, 5th Floor, Shriram Shyam Tower, Sadar, Nagpur – 440001 Contact No: 1800 1020 476 Email ID: gro@ltfs.com |
| North | Uttarakhand, Haryana, Punjab, Union Territory of Chandigarh, Himachal Pradesh and State of Jammu and Kashmir |
Name: Mr. Man Singh Thakur Branch Office: L&T Finance Ltd, SCO 147-148, 2nd Floor, Madhya Marg, Sector 8-C, Chandigarh – 160008 Contact No: 1800 1020 476 Email ID: gro@ltfs.com |
Principal Nodal Officer
Mr. Amit Dimri
L&T Finance Limited (formerly known as L&T Finance Holdings Limited),
7th Floor, “Brindavan Building”, Plot No 177,
C.S.T Road, Kalina, Santacruz (East),
Mumbai – 400098
Contact Number: 1800 1038 712 between Monday to Friday (except National Holidays) from 9am to 6pm
Email ID: pno@ltfs.com
Reserve Bank of India
If the applicant is still not satisfied with the response, the applicant may lodge a complaint on https://cms.rbi.org.in/ or contact the below address:
Centralized Receipt and Processing Centre,
Reserve Bank of India, 4th Floor,
Sector 17, Chandigarh – 160017
Toll Free No.- 14448
Microfinance loans
In case of Microfinance loans, the applicant may escalate to:
Microfinance Industry Network (MFIN)
PSP 4-003, 4-004, 4th Floor, Emaar Palm Spring Plaza,
Golf Course Road, Sector – 54, Gurugram -122003, Haryana
Contact No: +91-124-4576800
Toll Free No.-
MFIN Toll Free Helpline for Customers of Member NBFC-MFIs: 1800 102 1080
Note: Information as of 30th June 2025