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Completely Digital Process
American Express offers credit cards suited to varied individual needs like travel, shopping, rewards, dining, entertainment and more. If you have already applied for American Express Credit Card, you can check the application status online as well as offline. Read the details below.
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Follow the steps given below to check American Express Credit Card Application Status:
Step 1- Visit American Express App tracker page.
Step 2- Provide your registered mobile number that you filled in your application form. Alternatively, you may also enter the 14-digit App Ref Number, as provided in your application email.
Step 3- Click on Submit. You can now view your American Express credit card application status.
If you are unable to check status online, American Express also provides two other ways to check credit card application status- customer care and branch visit.
Customer Care
Call on American Express Toll-free Helpline- 1-800-419-2122.
Keep your Application Reference Number handy as the customer care executive will require the same for checking your credit card application status.
Branch Visit
You can walk into your nearest American Express branch and contact a bank official to know your American Express credit card application status. The bank official will ask for your Application Reference Number and a valid Photo Identification to process your request, and then let you know your American Express credit card application status.
When you check Amex Credit Card application status, you may get the following results:
No Records Found- This happens when you have entered wrong reference ID.
On Hold- This result will appear when American Express keeps your application process halted due to the lack of documents or some other internal factors.
Approved- This means that your application has got the approval but it is still to be printed and sent to your address.
Dispatched- When Amex has dispatched your new card via a postal service, this result will appear. You may also get the Airway Bill number to check the package.
Rejected- This result will be shown when Amex has rejected your credit card application. You may call their customer care cell to know the reason why it happened.
Related Read: 5 Reasons Why Your Credit Card Application Can Be Rejected
How long does it take for American Express to approve a credit card application?
It usually takes 7 to 10 business days from the date of application. However, the approval may take longer if there are issues in your KYC verification, income documents, etc.
I have a good credit score of 720. Why was my American Express Credit Card application rejected?
Credit score is one of the many eligibility requirements that you need to meet in order to get approved for American Express Credit Cards. For example, you must meet the minimum income requirement for the selected card, you must have a savings/current account in an Indian or multinational bank along with meeting other internal requirements of American Express. Your application may be rejected if you fail to meet any of these requirements.
I do not have my Application Reference Number. How do I check the status?
You can also check the application status by entering your registered mobile number, provided at the time of application.
Can customers apply for a different American Express credit card while their application is still being processed?
Yes, customers can apply for a different American Express credit card while their application is still being processed. However, it is recommended that customers wait for 6 months before applying for a new credit card.
Why is my American Express Credit Card application put on hold?
Your application may be put on hold if the issuer is in the process of verifying certain information provided by you. You can call the customer support to get more clarity on this.
