HDFC Bank Customer Care | 24×7 Toll-Free Number – Dec 2025

HDFC Bank customer care professionals provide solutions to all sorts of banking-related queries and issues faced by its customers. Bank’s customers can also reach out to HDFC customer care for grievance redressal by filling out an online form. Let us find out more details regarding HDFC customer care services offered round-the-clock.

HDFC Customer Care Number 24×7

HDFC Bank customers can call the following toll free number to get all queries answered or resolve all grievances:

1800-1600 / 1800-2600

Both numbers are accessible across India. Customers who are traveling abroad can reach the bank on the below mentioned number. Please note that charges may apply as per your traffic plan with your service provider.

+9122-6160-6160

To know about HDFC Bank credit card customer care, click here

HDFC Bank Customer Care SMS Banking

HDFC Bank allows its account holders to SMS their queries by typing the query directly. There is no need to follow any SMS format for any query.

For Registration: SMS “Register” <Space> “Last 4 digits of customer ID” <Space> “Last 4 digits of account number” to the below-mentioned number:

7308080808

Further, you can type a keyword for the transaction they want to perform and send it to 5676712. Soon, you shall receive a response via text message on your registered mobile number. Account holders who have not registered their mobile number with the bank will not be able to avail this service.

HDFC Bank Customer Care Online

You can fill out their online query/feedback form available on their official website.

Choose the product/service, and queries related to any type of query from the drop-down menu and follow the instructions.

For Home Loan Queries: HDFC Home Loan Customer Care Number

For Personal Loan Queries: HDFC Personal Loan Customer Care

Note: You can also talk to HDFC Chat Bot Eva to find answers to most of your queries.

HDFC Customer Care Number Country Wise for Existing Account Holders (24×7)

Existing NRI account holders can call on the following numbers:

Country	HDFC Customer Care
USA	855-999-6061
Canada	855-999-6061
Singapore	800-101-2850
Kenya	0800-721-740
Other Countries	1800-1600 / 1800-2600 / 91-22-6000-6000

Kenya – Please note that for fixed networks, a toll-free number is accessible from Safaricom and Airtel. For mobile networks, the toll-free number is accessible from Safaricom, Airtel & Orange. Note: Local charges may apply, kindly check with your service provider for the same. To open a new account with HDFC Bank, NRIs can contact the following:

Country	HDFC Customer Care
USA	8552078106*
Canada	8558463731*
Singapore	8001012798*
UK	8007562993*

*The numbers mentioned above are functional from 9 pm to 5 am IST only.

HDFC Customer Care Grievance Redressal

In case you don’t receive any response using the above-mentioned mention or you are not satisfied with the solution, then you can contact Grievance Redressal using the following mediums:

1. Fill in their grievance redressal form available on their official website with your earlier complaint reference number and other details
2. You can call them on the following number

• Banking Products – 1800224060 (9.30 am – 6.30 pm, Monday – Friday)
• Credit Cards – 044 – 23625600 (9.30 am – 5.30 pm, Monday – Friday)

HDFC Complaints’ Toll-Free Number: 1800-258-3838

Write your questions and send to the following address:

For Banking and Depository Services:

Ms. Punam Umesh Naik (Grievance Redressal Officer) Grievance Redressal Cell, HDFC Bank Ltd, 2nd Floor, Zenith House, Mahalaxmi, Mumbai-400034.

For Credit Card Services

Customer Care Number: 1860-267-6161 / 1800-202-6161

For Customers Travelling Abroad can reach out for Credit Card related queries on +91 22 61606160.

Write to HDFC Bank Credit Card Customer Care

• email ID: customerservices.cards@hdfcbank.com
• Regular Post @ Manager, HDFC Bank Cards Division, PO BOX # 8654, Thiruvanmiyur PO Chennai – 600 041

• Courier @ Manager, HDFC Bank Cards Division, # 8, Lattice Bridge Road, Thiruvanmiyur, Chennai – 600 041

HDFC Customer Care WhatsApp Number: 70700-22222 

HDFC Bank customers can also use WhatsApp Banking services provided by the bank. The customers need to save the number 70700 22222 in their contact list and send a WhatsApp message ‘Hi‘ from their registered mobile number. To know more about these services provided by the bank, click here

Related Links
HDFC Bank Savings Account	HDFC Bank Timings
HDFC Bank Demand Draft	HDFC-Aadhar Linking
HDFC Bank PPF Account	HDFC Bank Balance Enquiry
HDFC Bank Mini Statement	HDFC Bank Net Banking

FAQs on HDFC Bank Customer Care

Q. Is HDFC Bank’s customer care number operational 24×7?

Ans. Yes, HDFC bank toll-free number 1800 1600 / 1800 2600 can be accessed 24X7.

Q. What is the HDFC Bank’s customer care WhatsApp number?

Ans. If you want to avail yourself of the HDFC bank WhatsApp service, save the number 70700-22222 and start by messaging “Hi” or typing your request or inquiry.

Q. What is HDFC Bank’s complaint number?

Ans. HDFC bank complaints’ Toll-Free Number is 1800-258-3838. You can raise a complaint by dialing the bank’s toll-free number. You can also raise your complaint by filling out the bank’s grievance redressal form available on their official website.

Q. What is HDFC Bank’s customer care email ID?

Ans. You can reach out to us by writing an email at customer.service@hdfc.com or talking with the bank’s customer service representatives by dialing the toll-free number.

Q. What is the HDFC Bank’s credit card customer care number for NRIs?

Ans. Existing NRI account holders or customers traveling abroad can call +9122 6160 6160 (chargeable) regarding banking-related inquiries. For country-specific customer care numbers, you may dial 1800-1600 / 1800-2600 / 91-2260006000.