How to Redeem HDFC Credit Card Reward Points

To redeem the reward points on HDFC credit cards, these steps should be followed:

Online

Internet Banking:

1. Log in to the net banking portal of HDFC with your user ID and password
2. Then click on the “Credit Card” tab
3. Register your credit card by clicking on “Register New Card”. OTP will be sent to the registered mobile number. Ignore this step if already registered
4. Select the “Redeem Reward Points” on the home page of “Online Redemption”
5. Now select “Points Range” and then “Item Category”
6. Then, you need to choose the products from the catalogue that you wish to purchase with your points and then add it to your shopping cart
7. Click on “View Shopping Cart”
8. Now, check the applicable “Terms and Conditions” and verify your address and contact info. Finally, click on “Redeem” to complete the transaction

Do Note down the Redemption Order Number for future reference

Offline

By Post:

• HDFC credit card holders can download the reward redemption form by clicking here
• Fill in all the details required and post it to the mailing address at:

Rewards Helpdesk,
HDFC Bank Cards Division,
P.O.Box No. 8654,
Thiruvanmiyur, P.O., Chennai
600 041

Alternatively, users can drop the form at the nearest credit cards drop box

Customer Care

Contact the HDFC Bank customer care and they can guide you with the process of reward redemption.

How to convert reward points into Airmiles/ Loyalty Points?

HDFC Bank has tied up with Jet Airways and Singapore Airlines. Therefore, users get a chance to convert their reward points to Air Miles. The conversion ratio of reward points into Airmiles is dependent on the card itself. The Air Miles can be used to book flight tickets on Jet Airways or Singapore Airlines. Follow the steps mentioned below to convert reward points into Air miles:

• Download the Air Mile Redemption form by clicking here
• Fill the form and mail it to the following address:

Rewards Helpdesk,
HDFC Bank Cards Division,
P.O.Box No. 8654,
Thiruvanmiyur, P.O., Chennai
600 041

Do note that customers must refer to the latest credit card statement to view the number of reward points available for redemption.

HDFC credit card holders can redeem their reward points on the following categories:

• iPhone
• Air Miles
• Samsung Mobile Phones
• Bose Bluetooth Speakers
• Bose Speakers
• Sennheiser Head Phones
• Skull Candy Wireless Head Phones
• Stereo Speakers
• Wireless Speakers
• Power Banks

How are the HDFC Bank reward points calculated?

Reward Points earned on HDFC credit card is dependent on the amount of transaction made. Moreover, many HDFC credit cards also offer milestone reward points on crossing a transaction amount in a year. Also, Reward points are earned on transactions made on Add-on card as well

How to check your HDFC Bank reward points?

The means through which one can know the earned reward points are:

Online

Log in to the HDFC credit card account and check the accumulated points rewarded to your card.

Mobile Banking

Users can also know the earned reward points by logging in to their mobile banking account

Credit Card Statement

The credit card statement also depicts the number of reward points earned by the user

How to redeem HDFC credit card reward points?

To redeem HDFC credit card reward points, there are two ways – online and offline. Once you redeem the reward points, you can purchase different things from the HDFC reward points catalogue.

Do the reward points of HDFC Credit Card ever expire?

Yes, the reward points on HDFC Credit Card expire. The validity period is 2 years. However, there are certain premium credit cards like Diners Black Credit Card, where the reward points do not expire for a period of 3 years.

Is there any fee that is charged by HDFC Bank for the redemption of the reward points?

Yes, there is a fee that is charged on reward redemption or air mile conversion. For reward redemption the fee is Rs. 99. For Air Mile Conversion the fee is Rs. 75

Do Add-on cards accrue Reward Points?

Yes, customers can earn reward points on add-on cards as well. However, The reward points are credited to the primary card holder’s account.