How to Block American Express Credit Card

Cardholders can block their American Express Credit Cards through online banking (mobile or web) or by calling customer care.

Online Banking

• Login to American Express mobile banking or net banking using your login ID and password
• Go to the ‘Accounts Management’ section
• Block your card

Customer Care

• Call American Express Customer Care on 1-800-419-2122 (Toll Free)
• Request the Customer Support Representative to block your card

Keep your details handy, as the representative might need certain details to verify your identity.

In case you need to block your card temporarily, you can follow the process given below:

• Login to American Express Mobile App
• Go to the ‘Accounts’ tab
• In the ‘Account Management’ section, click on ‘Temp Block Your Card’

Once you do this, your credit card will be blocked temporarily and you can follow the same process to unblock your card in future.

Once you block your American Express Credit Card, you can request for a replacement card through online banking.

• Login to your American Express Mobile App or net banking platform
• Go to the ‘Accounts Management’ section under ‘Card Management’
• Request a ‘Replacement Card’

Once verified and approved, the replacement card will reach your registered address in 7-10 business days.

Why do I need to block my American Express Credit Card?

If your credit card is lost or stolen or if the card details are compromised, it is best to block your card immediately so that no unauthorized transaction can be made on the card.

Can I cancel my American Express credit card online?

You can close, cancel or block your American Express Credit Card online via net banking, mobile banking or mobile app. However, the process for blocking and closing the credit card will be different. In case you need to close your American Express credit card, you must clear all your dues and redeem your reward points so that you do not miss the benefits.

However, card blocking is usually required in case your card is lost or stolen, in which case, you do not need to clear the dues immediately. The card account shall remain active but your physical card will be blocked so that it cannot be misused.

Will blocking American Express Credit Card impact my credit score?

No. In case of card blocking, you are not closing the card account but only preventing the misuse of the card by getting the physical card blocked. A replacement card will be issued to you and your card account shall remain active.

Can I block my American Express Credit Card temporarily?

If you think you will not be using your American Express Credit Card for some time, you can get it blocked temporarily to avoid misuse. This can easily be done online via American Express mobile app or net banking or you may also call the customer care for the same.

How long will it take American Express to issue me a replacement card?

After blocking your credit card, you can request a replacement card. Once verified and approved, the card will be sent to your registered address in 7-10 business days.