RBL Bank Credit Card Statement

RBL Bank Credit Card Statement is a periodic statement that contains all the purchases, payment and other debits and credits made to your credit card account within the billing cycle. The statement usually consists of one or two pages containing information about where you have spent, how much you paid previous month, what payment you need to make and the due date by which your payment must be received in order to avoid the penalties.

Let’s take a look at some of the important terms or components of RBL Credit Card Statement:

Read more about: Credit Card terms and conditions

How Minimum Amount Due is Calculated?

Minimum amount due is calculated as 5% of the total outstanding amount. If you have converted any of your purchases into EMI, then the amount will be added to your minimum amount due. For instance, a purchase of Rs. 10,000 has been on July 15 and the due date is August 26, then your minimum amount due will be Rs. 500 (5% of Rs. 10,000).

You can opt for any of the below-mentioned ways to get your credit card statement:

1. Via Net banking

Step1 : Login to your RBL Bank Netbanking account using your User ID and Password

Step 2: Go to the ‘Credit Cards’ section and click on ‘View Statement’

Step 3: Select the previous statement or set a preferred date range

Step 4: Click on ‘Get Statement’ option

Step 5: A PDF version of the statement will be downloaded on your device

2. Via Mobile Banking

Step 1: Download the RBL MyCard Mobile App on your smartphone

Step 2: Log in using your 4-digit mPIN or register using your credit card number and other card details

Step 3: From the homepage, click on ‘View Transactions’ option

Step 4: Choose the period for which you wish to see the statement

Step 5: Your billing statement will be displayed on the screen

How to Switch to RBL Credit Card e-Statement?

You can easily opt for receiving your monthly credit card statement delivered to your registered email address. The e-Statement is a fastest, secure and more convenient option when compared to other methods. You can easily opt for e-statements by simply sending an SMS on the mentioned number. Send-GREEN to 5607011

 The SMS needs to be sent from the mobile number registered with the bank. Your request for the same will be processed in 48 hours and you will start receiving monthly credit card statements on your registered email from the following billing cycle.

Via Phone Banking

Step 1: Contact the RBL Bank Credit Card Customer Care on 022 6232 7777 and request for your credit card statement

Step 2: The representative will ask for a few card related details

Step 3:After authentication, the bank will provide your credit card statement

Note: The call should be made from the mobile number registered with the bank.

By visiting the bank branch

Step 1: You can visit the nearest RBL Bank branch

Step 2: Request the bank’s representative for your credit card statement

Step 3:Get your credit card statement for any duration

Step 4: The bank may charge a nominal fee for the same

Via Post

• You can place a request to receive a hard copy of your credit card statement via post
• The hard copy will be sent to your residential address registered with the bank

Suggested Read: RBL Bank Credit Card

The purpose of credit card statement is not only to inform you about the charges but it also gives an idea if there is any unauthorized transaction has been carried out on your card. Therefore, if you see any error in your statement like any transaction you didn’t make, then you must inform the bank as soon as possible. Below mentioned are some of the ways through which you can handle these errors:

• When you notice an error in your statement, you must call on the credit card customer care number of RBL Bank and inform them about the same. There are chances that the bank will rectify the mistake.
• To support your issue, you must keep a record of all the statements, receipts, or any other important document that can help you prove the incorrect transaction
• If you are not satisfied with the solution provided by the customer care representative, then you can also send a letter to the bank within 2 months of receiving the bill along with the copies of proof to state your issue

How can I pay my credit card due amount?

You can pay through cash or cheque at your nearest RBL branch or via the bank’s website with the Quick Pay Bill option or from your net banking account. If you have an RBL savings account, then you can request for auto-debit option. You can also opt for NEFT or RBL MyCard Mobile App for the payment.

Can I use my RBL Bank credit card outside India?

If you had requested for an international validity at the time of credit card application, then you can use it abroad. If not send an SMS as “INTL to 5607011” to change your preference.

How can I contact the RBL Bank Credit Card Department?

You can utilize the chat feature on the website or dial +91 22 6232 7777 and talk to the bank’s executive. Alternatively, you can visit your nearest RBL Bank branch or email at cardservices@rblbank.com.

What to do if I find some fraudulent transaction in my credit card statement?

You should immediately contact the RBL Bank credit card customer care and get a clarification on the billing.

How do I pay my credit card due amount?
You can pay through cash or cheque at your nearest RBL branch from the bank website with the Quick Pay Bill option from your net banking account. If you have an RBL savings account, then you can request for auto-debit option. You can opt for NEFT or RBL MyCard Mobile App also for the payments.

Can I use my RBL Bank credit card outside India?
If you had requested for an international validity at the time of credit card application, then you can use it abroad. But, if the card is for domestic purposes, then send an SMS as INTL to 5607011 to change your preference.

How can I contact the RBL Bank Credit Card Department?
You can utilize the chat feature on the website or dial 1800 123 8040 and talk to the bank executive. Otherwise, you can visit your RBL Bank branch or drop in an email at cardservices@rblbank.com