Bhanix Finance and Investment Limited (CASHe) Personal Loan Customer Care

Customer Care: Bhanix Finance & Investment Ltd.
Tel. 022-46047350
Email: support@bhanix.in

The existing borrowers of CASHe Personal Loan can email at support@cashe.co.in for any queries or complaints or fill out the form available under the “Contact Us” section of the website.

The customer has to fill in the following details:

1. Name
2. Email ID
3. Mobile Number
4. Query selection

Last updated on 25 June 2024

First Level

Personal loan customers can contact CASHe officer in case of any queries or grievances in the following ways:

• Write an email to: support@cashe.co.in
• Visit the company’s official website: www.cashe.co.in

The office would be operational between 10.00 am to 6.30 pm (Monday to Friday, except public holiday)

Second Level

If the customer is dissatisfied with the response received from the CASHe, he/she can escalate his grievance with the Grievance Redressal Officer. The contact details are given below:

Ms. Pushpinder Kaur
Bhanix Finance and Investment Limited
5th Floor, Paville House, Twin Tower Lane,
Off Veer Savarkar Marg, Prabhadevi,
Mumbai – 400 025
Telephone No 9983107444
Email ID: Grievance@Bhanix.in

CASHe claims to respond to complaints within 1 month from the date of receipt of the complaint.

Third Level

If the complaint is not resolved within a period of 30 days, the concerned customer can appeal to:

The Officer-in-Charge

Non-Banking Supervision Department, Reserve Bank of India,

3rd Floor, RBI Byculla Office Building

Opp. Mumbai Central Railway Station,

Byculla, Mumbai-400 008

Email: nbfcomumbai@rbi.org.in

Ph No. 022-2302-8140