Bhanix Finance and Investment Limited (CASHe) Personal Loan Customer Care

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How Can I Apply for a Personal Loan Online?

Get up to 40 Lakh in 5 Simple Steps

Step 1: Enter your mobile number in the application form

Step 2: Provide your personal details

Step 3: Enter OTP to verify your mobile number

Step 4: Select the loan purpose and loan amount

Step 5: Compare offers and apply for the best-suited loan

Bhanix Finance and Investment Limited Personal Loan Customer Care

Customer Care: Bhanix Finance & Investment Ltd.
Tel. 022-46047350
Email: support@bhanix.in

The existing borrowers of CASHe Personal Loan can email at support@cashe.co.in for any queries or complaints or fill out the form available under the “Contact Us” section of the website.

The customer has to fill in the following details:

  1. Name
  2. Email ID
  3. Mobile Number
  4. Query selection

Last updated on 25 June 2024

Grievance Redressal

First Level

Personal loan customers can contact CASHe officer in case of any queries or grievances in the following ways:

  • Write an email to: support@cashe.co.in
  • Visit the company’s official website: www.cashe.co.in

The office would be operational between 10.00 am to 6.30 pm (Monday to Friday, except public holiday)

Second Level

If the customer is dissatisfied with the response received from the CASHe, he/she can escalate his grievance with the Grievance Redressal Officer. The contact details are given below:

Ms. Pushpinder Kaur
Bhanix Finance and Investment Limited
5th Floor, Paville House, Twin Tower Lane,
Off Veer Savarkar Marg, Prabhadevi,
Mumbai – 400 025
Telephone No 9983107444
Email ID: Grievance@Bhanix.in

CASHe claims to respond to complaints within 1 month from the date of receipt of the complaint.

Third Level

If the complaint is not resolved within a period of 30 days, the concerned customer can appeal to:

The Officer-in-Charge

Non-Banking Supervision Department, Reserve Bank of India,

3rd Floor, RBI Byculla Office Building

Opp. Mumbai Central Railway Station,

Byculla, Mumbai-400 008

Email: nbfcomumbai@rbi.org.in

Ph No. 022-2302-8140

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All Your Needs

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How Can I Apply for a Personal Loan Online?

Get up to 40 Lakh in 5 Simple Steps

Step 1: Enter your mobile number in the application form

Step 2: Provide your personal details

Step 3: Enter OTP to verify your mobile number

Step 4: Select the loan purpose and loan amount

Step 5: Compare offers and apply for the best-suited loan

Avail Personal Loan For
All Your Needs

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FAQs

CASHe is operated from two cities i.e. Mumbai and Hyderabad. There are no other branches of CASHe at present

Customers can write email to CASHe at support@cashe.co.in

Yes. A CASHe representative replies to your query/concern in a minimum span of time if you send a mail regarding any query.

Queries regarding personal loans can get resolved as early as possible (usually within 1-3 working days). A longer period may be applicable depending on the complexity of the issue.

Details of the CASHe Buddy Transfer system can be found in the FAQs section of the CASHe mobile app as well as the FAQs section of official CASHe website. In case your query still remains unanswered, you can also send an email to support@cashe.co.in to get your queries answered.

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What our customers say

Best place to compare loans

I was able to compare offers from multiple lenders on a single platform. This not only made my search easy but also saved a lot of time which was otherwise not possible if I checked with different lenders separately.

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Ashok SinghDec 1, 2025

Quick Loan disbursal

Mera loan amount bahut hi jaldi mere account me a gaya tha. Koi lengthy doucmentation process ni follow karna pada. Sab kuch asani se ho gaya.

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Best marketplace to shop for loans

I highly recommend Paisabazaar app to everyone looking out for personal loans. The customer support is so supportive and follows up with you throughout the loan process.

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Priyanka SharmaOct 15, 2025
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