American Express® Customer Care

Consumers can call the numbers below for queries related to American Express credit card bill payments, reward points, and other card-related services.

Toll-Free Number (India): 1800 419 2122

Alternate Customer Care Number: 0124 280 1800

From Outside India: +91 124 280 1800

American Express credit card customer care number is available round the clock to help cardmembers with urgent and routine service requests, including lost or stolen cards, transaction disputes, credit limit queries, American Express credit card reward points and other related concerns.

General & Primary Helpline:

1800-419-2122 (24×7)

Card-specific Helplines (India):

Card Type	Toll-Free Number	Alternate Contact Number
American Express Platinum Reserve Credit Card	1800-419-1030	0124-6736660
American Express Platinum Travel Credit Card	1800-419-2122	0124-6702929
American Express Membership Rewards Credit Card	1800-419-0167	0124-6736900
American Express SmartEarn Credit Card	1800-208-1226	0124-6702101
American Express Gold Card	1800-419-1120	0124-6736600
American Express Platinum Card	1800-419-1255	0124-6702600 / 0124-6736950

Note: For international travel queries or overseas card assistance, call the global helpline numbers printed on the back of your card or use the American Express app for access to regional contacts.

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You can reach American Express customer care in multiple ways:

Phone Support: You can call the toll-free or card-specific numbers listed above for instant help.

Mobile App Support: Use the American Express India mobile app for live chat and secure messaging.

Secure Online Messaging: Log in to your Amex online account to send secure messages to support.

Email Support & Feedback: For detailed requests, use the official support forms or emails available via the American Express website.

Note: Premium cardholders may also receive priority support through dedicated executives.

How do I contact American Express customer care for urgent issues?
For urgent issues such as card loss, theft, or suspicious transactions, immediately call the American Express customer care number to block your card and protect your account.

Is American Express customer care available 24/7?
Yes, American Express customer care is available 24/7 for emergency services like card blocking, fraud reporting, and international assistance.

Can American Express customer care help with international card usage issues?
Yes, Amex customer care assists with international transaction declines, emergency card replacement, and overseas usage concerns.

Does American Express customer care handle merchant disputes directly?
Yes, American Express credit card customer care helps raise and track merchant disputes and chargeback requests.

Can I speak to a dedicated executive for premium American Express cards?
Yes, premium and platinum cardholders may get access to a dedicated customer care executive for personalized assistance.

Can American Express customer care assist with account closure or card cancellation?
Yes, American Express customer care provides guidance on card cancellation, account closure, and settlement of dues.

Is customer care support available through American Express mobile app?
Yes, American Express mobile app offers support chat, secure messaging, and request tracking.