Muthoot Finance Personal Loan Customer Care

Apply with ease for personal loans of up to Rs 40 lakh, with interest rates starting as low as 9.99%...

Apply with ease for personal loans of up to Rs 40 lakh, with interest rates starting as low as 9.99% p.a. Also explore pre-approved offers from our partner lenders, with no documentation, end-to-end digital process and instant disbursal.

Wide Choice

Curated offers from 30+ lenders

Quick Disbursal

Money in your account instantly

SmartMatch

Offers ranked according to eligibility

Digital Process

Hassle-free & paperless

Google Play Store

4.5_/5

15.5L Reviews

5.7cr+Satisfied Customers

65+Lending Partners

₹65k Cr+Loans Disbursed

Get Cashback of ₹ 1,000^* on Loan Disbursal

Valid till 31^st March '26 *T&C Apply

Instant Personal Loan

Get up to ₹50 Lakhs starting at 9.98%

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Google Play Store

4.5_/5

15.5L Reviews

5.7cr+Satisfied Customers

65+Lending Partners

₹65k Cr+Loans Disbursed

Wide Choice

Curated offers from 30+ lenders

Quick Disbursal

Money in your account instantly

SmartMatch

Offers ranked according to eligibility

Digital Process

Hassle-free & paperless

Calculate Your Personal Loan EMI

Select Your Bank

Enter Loan Amount

₹

50K50L

Rate of Interest (Yearly %)

8%30%

Loan Tenure

1Y 10Y

Your Monthly EMI Payment

₹0

Principal Amount₹0

Interest Amount₹0

Total Amount₹0

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HDFC Bank

10 Second Disbursal*100% Digital Process*Quick Disbursal

Max Loan Amt.Upto ₹25L

Rate of Interest9.99% - 12.5%

Tenure upto1-5 Years

Processing Fee₹ 6,500

ICICI Bank

100% Digital Process*Quick Disbursal

Max Loan Amt.Upto ₹25L

Rate of Interest11% - 13%

Tenure upto1-5 Years

Processing FeeUpto 2%

Axis Bank

Low Processing fee

Max Loan Amt.Upto ₹25L

Rate of Interest9.99% - 17.15%

Tenure uptoUpto 6 Years

Processing FeeUpto 2%

Quick Links

Muthoot Finance Customer Care Toll-Free Numbers

Muthoot Finance Personal Loan Customer Care Number for NRIs

Muthoot Finance Customer Care Details

Muthoot Finance Grievance Redressal

Why Choose Paisabazaar?

Compare & Choose the Best Offer

Pre-approved Offers with Instant Disbursals

Know Your Chances of Approval

End-to-End Digital Process

How Can I Apply for a Personal Loan Online?

Get up to ₹40 Lakh in 5 Simple Steps

Step 1: Enter your mobile number in the application form

Step 2: Provide your personal details

Step 3: Enter OTP to verify your mobile number

Step 4: Select the loan purpose and loan amount

Step 5: Compare offers and apply for the best-suited loan

Muthoot Finance Customer Care Toll-Free Numbers

The following are the customer care numbers of Muthoot Finance:

For Southern India: 994-6901-212 (chargeable)
For Gujarat and Maharashtra: (+91)800-0451-451 (chargeable)
For the Rest of India: 1800-313-1212 (toll-free)

Muthoot Finance Personal Loan Customer Care Number for NRIs

The following are the customer service numbers of Muthoot Finance for NRIs (non-resident Indians):

Muthoot Finance UK Ltd & Muthoot Global Money Transfers Private Limited

(+44)203-004-3182

Muthoot Exchange, Dubai

(+97)142-726-339

(+97)152-995-0570

Muthoot Travel & Tourism LLC, Dubai

(+97)143-341-945

(+97)152-995-0570

Muthoot Finance Customer Care Details for Queries, Feedback and Complaints

You can follow the routes below to get a resolution to your query, submit feedback, or register a complaint:

Email: You can send an email to Muthoot Finance by providing your 15-digit Customer Identification Number (CIF ID) and other details as shown in the form below to get your query resolved:
Call: You can call customer care numbers as mentioned in the previous section
Chatbot/ Virtual Assistant: You can get answers to your queries from the Muthoot Finance virtual assistants called “Mattu” and “Mittu”. Click on “Chat with us” in the lower left corner of the Muthoot Finance homepage to access the chatbot.
Social Media Handles: You can also use the social media handles of Muthoot Finance on Facebook, Twitter, LinkedIn, etc., to seek a resolution of your query. It is, however, not advisable to share personal account information publicly on these platforms.
Branch Visit: You can visit the nearest branch of Muthoot Finance. You can find the nearest branch using the branch locator tool on the Muthoot Finance official website.
Write: You can also write to Muthoot Finance and submit your written complaint by post/courier. The mailing address of all Muthoot branches is available on the official website.

Muthoot Finance Grievance Redressal

If your query is not resolved by the customer care team, then you can contact the Grievance Redressal Officer through any of the following channels:

Email: You can send an email specifying your case number and CIF number to the Grievance Redressal Officer
Call: You can call the Grievance Redressal Cell at the following numbers:
Grievance Redressal Cell- North: +91-11 46697754
Grievance Redressal Cell - South: 91-484 6690231
Write: Alternatively, you can write to the Grievance Redressal Cell at the following addresses:
Grievance Redressal Cell- North: General Manager, Customer Grievance, Redressal Cell, GM’s Office Muthoot Group, Muthoot Towers Alaknanda , Delhi -110019.
Grievance Redressal Cell - South: Asst. General Manager, Customer Grievance Redressal Cell, CGM’s Office Muthoot Chambers, Kurian Tower , Opposite Saritha Theatre, Banerji Road , Ernakulum, Kerala - 682018.

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Muthoot Finance Principal Nodal Officer

If you are not satisfied with the resolution provided by both the customer care team and the Grievance Redressal Officer, then you can contact the Principal Nodal Officer by any of the following means:

Email: You can send an email to the Principal Nodal Officer by mentioning your case number and CIF number through the Muthoot Finance website.
Write: Alternatively, you can write to the Principal nodal officer at the following address:
Principal Nodal Officer - Customer Grievance,
Muthoot Chambers, Kurian Tower,
Opposite Saritha Theatre,
Banerji Road, Ernakulum,
Kerala – 682018.

Note: Successive levels of escalation are allowed only when a satisfactory resolution has not been achieved at the previous level.

How Can I Apply for a Personal Loan Online?

Get up to ₹40 Lakh in 5 Simple Steps

Step 1: Enter your mobile number in the application form

Step 2: Provide your personal details

Step 3: Enter OTP to verify your mobile number

Step 4: Select the loan purpose and loan amount

Step 5: Compare offers and apply for the best-suited loan

Explore Our Personal Loan Lenders

Avail Personal Loan for
All Your Needs

FAQs

You can visit the Paisabazaar personal loan platform to enquire about any personal loan by providing some basic information about yourself. You can check personal loan offers from 30+ lenders, including Muthoot Finance, and see the chances of loan approval, loan amount, interest rate, processing fee, foreclosure charges, etc., all on the same platform.

You can use the Muthoot Finance branch locator available on the official website to find details of the nearest branch.

The email id for Muthoot Finance is mails@muthootgroup.com

Yes, Muthoot Finance customer care typically responds to email queries within 48 hours. However resolution of your email query may take longer depending on how complicated the process is.

You can contact the Grievance Redressal Officer in case you have any dispute regarding your Muthoot Finance personal loan. Furthermore, if the dispute is not satisfactorily resolved by the Grievance Redressal Officer, then you can escalate the issue further by contacting the Principal Nodal Officer.

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What our customers say

My Trust in Paisabazaar has Increased

I would like to take a moment to share my sincere feedback regarding the support I received from your team. The executive who assisted me was extremely professional, polite, and knowledgeable. They patiently understood my concern, explained the process clearly, and guided me step by step toward the right solution. I truly appreciate the transparency, timely responses, and genuine effort shown to help me.

Lalit MaviFeb 12, 2026

Best Place for Taking Loans

I contacted customer care with a few queries, and I am very satisfied with the support I received. The representative was polite, patient, and explained everything clearly. My questions were resolved properly, and the overall experience was smooth and helpful. Thank you for the excellent customer service

Kokil BarnwalFeb 12, 2026

Apne higher education ke liye loan liya tha

Muhje higher education ke liye loan chahiye tha. Paisabazaar pe apply kiya. Got it at the right time. Quite helpful.

Puja DanuJan 22, 2026

Sabse jada helpful log the yaha

Maine bht jagah try kiya tha personal loan ka, yaha try kiya toh helpful log mille. Har steps mai aram se samjhaya or usse muhje loan lene mai jda dikkat nhi aayi.

Anuradha GuptaJan 21, 2026

Best Advisor for Personal Loan

I would like to share my feedback regarding my recent interaction with Mr. Vipin Singh (employee id EW12967) After discussing the financial matters with him, I felt very satisfied with his approach and professionalism. He explained everything clearly, handled the discussion patiently, and ensured that all concerns were addressed effectively. His communication skills, positive attitude, and dedication towards his responsibilities truly reflect his commitment to the organization.

20th Jan 2026Jan 20, 2026

Meri shaddi thi

Shadi mai bht kharche hote hai. Maine shaddi ke liye personal loan paisabazaar se liya tha. Process smooth tha or interest bhi sahi milla.

Sadia KhatunJan 15, 2026

Perfect for Loan Solutions

Recently I had a conversation with Mr. Harsh ji. Thanks Mr. Harsh ji for providing a better solution in a very short period of time with very nice behaviour. Thank You very much.

Amit ChahalJan 15, 2026

Travel ke liye personal loan liya tha

Mai bohot din se out of India ghumne jana chahti thi lekin jab jane ka time mila toh budget kaam padh raha tha, Paisabazaar se personal loan leke bht acha trip kiya. Maza agaya. Mere upar koi burden bhi nhi padha

Tarini RoyJan 14, 2026

Easy personal loan available

Took personal loan. Good experience.

Ruchika TiwariJan 14, 2026

Stress-free Laon Borrowing Process

There was a complication with my KYC verification. Paisabazaar’s Shazeb handled it swiftly and professionally. He ensured that I received regular updates, explained the resolution steps clearly, and most importantly, resolved the issue quickly. His prompt assistance and communication made the entire experience smooth and stress-free. Thanks to his efforts, the loan process was completed without further delays.

Abhishek ThakuraJan 14, 2026

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Written By

Vandana Punj

Reviewed By

Shamik Ghosh

Paisabazaar is a loan aggregator and is authorized to provide services on behalf of its partners

*Applicable for selected customers

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