How to Redeem ICICI Bank Credit Card Reward Points?

Users can earn reward points in the following manner

How to Redeem Reward Points?

Online:

Following steps highlight the way to redeem ICICI Bank Handpicked Reward Points online via internet banking:

• Go to Hand-Picked Rewards page of ICICI Bank by clicking here
• Click on Redeem against the reward of your choice
• On being prompted login to the ICICI Bank account
• Complete the transaction

How to Redeem ICICI Payback Points?

Follow the below-mentioned steps in order to redeem the ICICI Credit Card PAYBACK Reward Points:

• The cardholder can visit the PAYBACK website by clicking here
• Choose the product of your choice
• Log in using the registered mobile number
• Vouchers are delivered instantly on the registered mobile number and e-mail id. In the case of product, delivery will take 10 to 30 days
• Customer may also choose to redeem their PAYBACK points at any online or retail partner stores

Offline:

The redemption can also be done by contacting the customer care centre of ICICI Bank at 1800-200-3344.

You can redeem your ICICI reward points for products as well as vouchers. A list of vouchers that can be redeemed against reward points is given below:

Do note that the ICICI Bank credit card reward catalogue is updated regularly.

How are the reward points calculated?

Reward points are earned on almost every transaction made via ICICI credit card– be it shopping, high-value purchases, International travel, bill payments. Reward points earned are doubled when the card is used to pay at any of the 100+ PAYBACK Partners. PAYBACK points are valid for a period of 3 years from the date of earn. ICICI Bank Rewards are valid as long as the account is active and not overdue.

How to check your reward points?

To check for PAYBACK points, one can follow any of the below options:

• Call 24-hour ICICI Bank Customer Care.
• Use the ICICI Bank Internet Banking portal to check reward points
• Credit Card monthly statements show the latest points summary.
• Login to Payback.in or use PAYBACK App or call PAYBACK Contact Centre

To check for ICICI Bank Rewards, follow any of the below-mentioned methods:

• Login to ICICI Bank Internet Banking. Select Exclusive Offerings then click on Reward Points and finally select View Rewards to check your available reward points.
• Login to iMobile then select Accounts services after that click on View Reward Points finally select account number and click submit

How to redeem ICICI Bank credit card reward points?

To redeem the reward points earned, follow the steps by clicking here.

Can one merge PAYBACK accounts in case of multiple PAYBACK accounts?

Yes, you can call PAYBACK Contact Centre at 1860-258-5000 to avail this option.

How long does it take to process the Redemption request?

It may take up to 10 working days in delivering the redemption order at the communication address from the date of placing the order.

Can one cancel a reward redemption order?

Yes,  Orders placed through the PAYBACK catalogue can be cancelled by the user. However, the call must be made within 24 hours from order placement.