ICICI Rewards Program allows the customers to earn reward points on every transaction made via ICICI Bank Credit Card, be it through offline spends or online shopping. ICICI Bank provides a diverse range of categories against which the users can redeem the points they have earned. These categories include dining, accessories, electronics, health and a lot more. Read further to know about how to redeem ICICI Credit Card reward points.
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ICICI Bank offers its cardholders, two modes of rewards redemption which are online and offline modes. The users can redeem their reward points through the rewards catalogue or can also convert their reward points into InterMiles. Read on to know more about how to use ICICI credit card reward points.
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ICICI cardholders can redeem their credit card reward points online through internet banking by visiting the official website of the bank. If any ICICI cardholder does not have an internet banking login details, they can call the ICICI 24-hour customer care to generate the same. Follow the below-mentioned steps for online redemption of reward points:
Step 1- Go to the official ICICI website and login with your Internet Banking ID and password.
Step 2- Visit the ‘Reward Points’ section of the Credit Cards page.
Step 3- Click on ‘Redeem Online’.
Step 4- Choose the item you wish to redeem your points against from the drop-down menu.
Step 5- Confirm and note down the unique order number for reference.
In case you do not wish to redeem your ICICI reward points online, the bank also has an offline method of redemption. The credit card users can refer to the steps mentioned below for offline redemption:
Step 1- Browse the rewards catalogue available on the ICICI website.
Step 2- Call the ICICI customer care number according to your city.
Step 3- Specify the item code of the reward offer you want to redeem your points for.
Step 4- Confirm the order and note the unique order number for future reference.
Since the new ICICI Rewards Program was activated in April 2022, the PAYBACK points earned through the ICICI credit cards can no longer be redeemed on the ICICI website. The users can now redeem their PAYBACK points only through the official PAYBACK portal. They can first view the PAYBACK Rewards E-catalogue on the website and then redeem the points against the chosen items or e-vouchers. This can be done online by logging in or by calling Contact Centre on 1860-258-5000 between 10:00 AM and 9:00 PM.
You can also redeem your ICICI reward points by converting them into InterMiles in case of certain ICICI credit cards. You require a minimum of 300 rewards points to undertake such conversion. Follow the steps mentioned below to convert your ICICI reward points into InterMiles:
Step 1- Call ICICI Bank customer care on 1800 1080 to convert your reward points to InterMiles.
Step 2- Mention your InterMiles membership number to the phone banking officer.
Step 3- Quote the number of ICICI reward points you wish to convert into InterMiles.
The InterMiles will be reflected in your InterMiles membership account within 15 working days after the conversion request. Here, every 300 ICICI reward points are equivalent to 200 InterMiles.
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You can redeem your ICICI reward points to purchase products and vouchers related to diverse categories. The ICICI rewards catalogue can be found online on the bank’s website or on the iMobile app. Through the rewards list, you can choose to redeem your ICICI points against the following spending categories:
Suggested read: Best Rewards Credit Cards
Q. How to redeem ICICI credit card reward points to cash?
A. Under the new ICICI Credit Card rewards program, the reward points earned by the card members can not be redeemed or converted to cash. They have no cash or monetary value. Moreover, the goods and services mentioned in the rewards redemption catalogue cannot be encashed either.
Q. How long does it take to process the ICICI rewards redemption request?
A. Once you place the rewards redemption request, it takes around 10 working days in delivering the ICICI redemption order from the date of order placement. The items will be delivered at the communication address that is registered beforehand.
Q. Can I cancel my ICICI rewards redemption order?
A. Yes, you can cancel the orders placed through the PAYBACK Rewards E-catalogue by contacting the PAYBACK contact centre within 24 hours from order placement. However, the redemption order of the ICICI reward points can not be cancelled once placed.
Q. If my ICICI credit card is cancelled, can I still redeem the points earned through it?
A. No, if the use of the select credit card is withdrawn, or cancelled any time before the rewards scheme termination date, all the ICICI Bank reward points earned through that credit card will be cancelled immediately. Such reward points cannot be transferred to the card account, even if the account is later continued.
