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Canara Bank Home Loan Toll Free Helpline Number
18001030
Whatsapp Number: 90760 30001
Contact Details for NRI home loan borrowers:
+91-080-22064232
+91-080-68212121
Email ID: sms.support@canarabank.com
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Grievance Redressal Mechanism
The existing customers of Canara Bank Home Loan can contact Branch Managers for any grievances or complaints. The same can be taken up to the concerned Regional Office/Circle Office if the customer is not satisfied with the solution provided by the Branch Managers.
Furthermore, the concerned home loan customer can communicate with the Bank’s Nodal Officer if they are not satisfied with the action taken at the Regional Office/Circle Office. The bank claims to resolve complaints within 30 days from the date of lodging the complaint.
Principal Nodal Officer at Head Office:
SMT. K KALYANI
Chief General Manager
Canara Bank, Customer Service Vertical, Operations Wing
Head Office
112, J C Road
Bangaluru – 560 002
Contact Number: 18001030
Further, Canara Bank conducts a “Customer Meet” on the 15th of every month (the next working day if the day is a public holiday or Saturday at the Head Office/Regional Office/Circle Office/Branches to receive complaints or suggestions for improvement.
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Online Grievance Redressal System
Canara Bank has developed an online grievance redressal system called “CPGRS” (Canara Public Grievance Redressal System) which helps aggrieved customers to register complaints online. This system is available in the “Register for Grievances” section under the “Customer Services” page of the website.
The complainant needs to enter the ISD code and mobile number or email ID, which will help the system generate an OTP and escalate the resolution process.
Last Updated on 10 February 2025