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Moneytap Customer Care

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Wide Choice

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Quick Disbursal

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SmartMatch

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Digital Process

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15.5L Reviews

51M+Satisfied Customers
65+Lending Partners
800+Cities across India

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HDFC Bank
10 Second Disbursal*100% Digital Process*Quick Disbursal
Max Loan Amt.Upto ₹25L
Rate of Interest9.99% - 12.5%
Tenure upto1-5 Years
Processing Fee₹ 6,500
Axis Bank
Low Processing fee
Max Loan Amt.Upto ₹25L
Rate of Interest9.99% - 17.15%
Tenure uptoUpto 6 Years
Processing FeeUpto 2%
Kotak Mahindra Bank
Lowest Income requirement100% Digital Process*
Max Loan Amt.Upto ₹25L
Rate of Interest9.98% - 17.2%
Tenure upto1-5 Years
Processing Fee1.1% - 1.5%
Why Choose Paisabazaar?
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Compare & Choose the Best Offer

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Pre-approved Offers with Instant Disbursals

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Know Your Chances of Approval

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End-to-End Digital Process

How Can I Apply for a Personal Loan Online?

Get up to ₹40 Lakh in 5 Simple Steps

Step 1: Enter your mobile number in the application form

Step 2: Provide your personal details

Step 3: Enter OTP to verify your mobile number

Step 4: Select the loan purpose and loan amount

Step 5: Compare offers and apply for the best-suited loan

MoneyTap Personal Loan Customer Care

  • Email: hello@moneytap.com

Customer Grievance Redressal

Level 1: Grievance redressal system

The existing customers of Moneytap Personal loan can register complaints in any of the following channels.

  • Emails: Customers can send an email to hello@moneytap.com
  • Office: Customers can also visit the registered office for registration of complaints in the register:
  • Registered Office address:
  • G-405, 4th Floor - Gamma Block, Sigma
    Soft Tech Park Varthur,
    Kodi Whitefield Post, Bangalore 560066
  • Submit complaints on social media channels
  • Complaint calls or emails or messages to the employees

A unique reference number will be assigned to the customers against each complaint, which will be communicated to the respective customer within two working days along with an appropriate turnaround time. MoneyTap claims to address customer complaints within five days.

Level 2: Grievance Redressal Officer

If the complaint addressed is unsatisfactory, the concerned customer can escalate the complaint to the Grievance Redressal Officer (GRO) whose details are mentioned below:

Designation Grievance Redressal Officer

  • Name Anjali Panwar
  • Email ID: anjali@moneytap.com
  • Address
    G-405, 4th Floor - Gamma Block, Sigma Soft Tech Park, Varthur,
    Kodi Whitefield Post, Bangalore 560066.
  • MoneyTap claims to address the complaints within 15 days of receipt of the complaint or grievance.
Resolution timelines: 

Maximum time taken by the company for the resolution process:

  • General complaints: 3 to 14 days;
  • Other complaints like legal cases, suspected fraud, etc: 5-30 days; and
  • Cases involving third party / other teams: 5-30 days

Further, the company will inform the customer in case a complaint requires more time, along with the reason for the delay and the additional time required for resolution.

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How Can I Apply for a Personal Loan Online?

Get up to ₹40 Lakh in 5 Simple Steps

Step 1: Enter your mobile number in the application form

Step 2: Provide your personal details

Step 3: Enter OTP to verify your mobile number

Step 4: Select the loan purpose and loan amount

Step 5: Compare offers and apply for the best-suited loan

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What our customers say

Meri shaddi thi

Shadi mai bht kharche hote hai. Maine shaddi ke liye personal loan paisabazaar se liya tha. Process smooth tha or interest bhi sahi milla.

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Sadia KhatunJan 15, 2026

Travel ke liye personal loan liya tha

Mai bohot din se out of India ghumne jana chahti thi lekin jab jane ka time mila toh budget kaam padh raha tha, Paisabazaar se personal loan leke bht acha trip kiya. Maza agaya. Mere upar koi burden bhi nhi padha

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Tarini RoyJan 14, 2026

Easy personal loan available

Took personal loan. Good experience.

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Ruchika TiwariJan 14, 2026

Medical Emergency thi, loan jaldi mil gya

Muhje ek medical emergency ke liye personal loan lena padha. Paisabazaar pe bht jaldi or smooth process tha. time pe kaam agaya.

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Raj SinghJan 13, 2026

Compare karke sahi rate mila

Loan offers jab comapre kiya toh pata chala konse loan lene se muhje sahi mai faida hoga. Isiliye Paisabazaar muhje best laga.

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Akrity PandeyJan 5, 2026

Personal loan fatfat mai mil gaya

Muhje paiso ki urgent need thi. Paisabazaar se loan jaldi or sahi rate pe mil gaya.

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Riya MehraJan 5, 2026

Loan from Paisabazaar was actually paperless

I always used to think that the paperless loan is a myth. But on Paisabazaar, I applied for the pre approved loan from IDFC Bank and all documentation was already done. I just filled the form, did kyc and my loan was approved and disbuursed one the same day.

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Tanmay BorkatakiDec 12, 2025

Best place for a small loan

I have take loan of 60-70000 three times from paisabazaar in 4 years and every time it has been a very good experience. They provide the loan without failure and have also helped me improve my cibil.

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Aridaman Singh ParhichaDec 11, 2025

My loan got approved immediately

I wanted a loan and I was able to get it approved through Paisabazaar. It was instantaneous and I got the amount in my account in 2 days only.

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Priyam Sarkar MajumdarDec 10, 2025

I get loan from here

I get loan from Paisabazaar here and it is very quickly given to me.

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Bilal ZaidiDec 9, 2025
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