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RBL Bank Paisabazaar Duet Credit Card

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RBL Bank Paisabazaar Duet Credit Card

Cashback

3.0/5.0

Paisabazaar Review

1^st Year Fee: ₹ 0

Cashback

1% cashback on all offline & online spends

Xpress Cash

Borrow a portion of your limit as Xpress Cash

Zero Fee

Lifetime free card with no annual fee

Updated on November 24, 2025 1:58 pm

Author: Lepakshi Phogat

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About The Card Benefits & Privileges Xpress Cash Fees & Charges Things to Know Card Review FAQs

About RBL Bank Paisabazaar Duet Credit Card

Paisabazaar and RBL bank have collaborated to launch two credit card variants – Duet and Duet Plus. These cards are 2-in-1 products which work as a credit card as well as Xpress Cash. They offer flat cashback as value-back on all purchases and let the cardholders to utilise the assigned credit limit to make transactions or borrow a certain part of it as Xpress Cash from RBL Bank’s app. Refer below to know in detail about the features and benefits of both RBL Bank Paisabazaar Duet Credit Card and Duet Plus Credit Card.

Cashback & Other Benefits

Key features of both RBL Bank Credit Cards – Duet and Duet Plus, are as follows:

Duet Credit Card

Cashback: 1% cashback, up to Rs. 500 per month, on all spends¹

Duet Plus Credit Card

Cashback: 2.5% cashback, up to Rs. 200 per month, on dining and travel spends, and 1% cashback, up to Rs. 300 per month, on other spends¹
Welcome Bonus: Rs. 250 cashback on making a card purchase within 30 days of card issuance
Movie Benefit: Buy 1 get 1 offer with up to Rs. 200 off on the 2nd movie ticket on BookMyShow on weekend shows, once a month
Fee Waiver: Waived off on min. annual spends of Rs. 4 lakh
Fuel Benefit: 1% fuel surcharge waiver, up to Rs. 100 per month, on fuel spends of Rs. 500 to Rs. 4,000

How to Use Duet’s Xpress Cash Feature?

With RBL Bank Paisabazaar Duet Credit Card, you will be assigned a credit limit. You can borrow any amount above Rs. 3,000 and up to your credit limit. Follow the process given below:

Download RBL Bank’s Mobile App & register your Duet Card
Under the Xpress Cash option, enter the amount you wish to borrow
Select the bank account in which you want the funds to be transferred
Authorise using the OTP received on your registered mobile number

Below mentioned are some of the important details related to this benefit:

The amount will be transferred to your bank account within 3-4 working days
The interest rate charged is 21% p.a.
The processing fee will be charged as per the below details:
- Loan amount till Rs. 10,000: Rs. 249
- Loan amount till Rs. 20,000: Rs. 498
- Loan amount above Rs. 25,000: 2.5% of the loan amount

Fees and Charges

Particulars	Amount
Annual Fee (Duet)	Nil
Annual Fee (Duet Plus)	Rs. 1,499 + applicable taxes
Finance Charges	Up to 3.99% per month or 47.88% per annum
Late Payment Charges	12.5% of total outstanding amount, subject to a min. of Rs. 5 and a max. of Rs. 1,300

Grievance Redressal

For any queries/complaints related to Paisabazaar Duet Card, you can contact the grievance redressal cell of RBL Bank or Paisabazaar. Details are given below:

RBL Bank Grievance Redressal Cell	Paisabazaar Grievance Redressal Cell
You can write an email to RBL Bank at cardservices@rblbank.com or contact via helpline number at +91 22 6232 7777. For any further complaint/issue, you contact the Nodal Officer of RBL Bank as per the below details: Principal Nodal Officer – RBL Bank Ltd. Mr. Vikas Nigam RBL Bank Ltd, Unit No. 306-311, 3rd Floor, JMD Megapolis, Sector – 48, Sohna Road, Gurugram – 122018, Haryana Email: principalnodalofficer@rblbank.com Contact number: 022 7143 2700	To report any grievance, you can contact Paisabazaar’s Grievance Redressal Cell as per the below details: Email: care@paisabazaar.com Contact Number: +91 1800 208 8877 You can also write a letter to the below address: Paisabazaar Marketing and Consulting Private Limited, Plot number 135P, Sector 44, Gurgaon-122001

RBL Bank Grievance Redressal Cell

Paisabazaar Grievance Redressal Cell

You can write an email to RBL Bank at cardservices@rblbank.com or contact via helpline number at +91 22 6232 7777.

For any further complaint/issue, you contact the Nodal Officer of RBL Bank as per the below details:

Principal Nodal Officer – RBL Bank Ltd.
Mr. Vikas Nigam
RBL Bank Ltd, Unit No. 306-311, 3rd Floor, JMD Megapolis, Sector – 48, Sohna Road,
Gurugram – 122018, Haryana
Email: principalnodalofficer@rblbank.com
Contact number: 022 7143 2700

To report any grievance, you can contact Paisabazaar’s Grievance Redressal Cell as per the below details:

Email: care@paisabazaar.com

Contact Number: +91 1800 208 8877

You can also write a letter to the below address:

Paisabazaar Marketing and Consulting Private Limited,
Plot number 135P, Sector 44, Gurgaon-122001

RBL Bank Privacy Policy

Things to Know Before you apply

Get This Card If:

Get RBL Bank Paisabazaar Duet Credit Card if you are looking for a basic lifetime free cashback card

Get RBL Bank Paisabazaar Duet Plus Credit Card if you want a cashback card with higher savings on dining and travel spends, along with movie benefits

Get RBL Duet Plus if you can maximise your savings by availing the fee waiver by meeting the annual spending condition of Rs. 4 lakh

You are looking for a card with the feature that allows you to encash a portion of the assigned credit limit as loan amount

How to Apply:

Click here to apply

Enter mobile number & verify with OTP

Fill your details & get pre-approved offers

Apply for Duet Card & submit the filled form

Paisabazaar Review

Overall Rating

3.0_/5

Cashback3.0_/5

Lifestyle Benefits2.5_/5

What do we like about this card?

RBL Bank Duet Credit Card is a lifetime free card which lets you earn cashback on every spend, thus eliminating the hassle of the reward redemption process. Similarly, RBL Duet Plus Credit Card, though charges an annual fee, also offers cashback on all spends, with the preference to dining and travel categories. Moreover, this benefit is accompanied by a buy 1 get 1 movie ticket offer with up to Rs. 2,400 annual savings. The welcome benefit of Rs. 250 cashback on Duet Plus is another added bonus as this card does not charge any joining fee. Both these cards also come with an exclusive feature of Xpress Cash which allows you to turn your credit limit into cash which acts as a loan.

Pros

1% cashback on all card spends via Duet Card
Lifetime free Duet Card
Up to 2.5% cashback via Duet Plus Card
Buy 1 get 1 offer on movies via Duet Plus Card
No joining fee charged
Borrow a part of your credit limit as Xpress Cash

Cons

Monthly capping on cashback earnings
No accelerated value-back on any spending category
Limited lifestyle benefits

Frequently Asked Questions

Everything you need to know about this credit card

How long does it take to get RBL Bank Paisabazaar Duet Credit Card?

You can apply for RBL Duet Card online via Paisabazaar through an end-to-end digital application process. Once your application is approved, the card will be delivered to your registered address in 7-10 business days.

Can I make online purchases using RBL Bank Duet Credit Card?

Yes, you can use Duet Card like any other credit card to make online as well as offline transactions.

Do I need to submit any physical documents when applying for Duet?

No, the application process for Duet Card is completely digital. Documents required, if any, can be submitted online.

How do I contact the customer care support for my RBL Duet Credit Card related queries?

You may send your queries to RBL bank credit card customer care by sending an e-mail to cardservices@rblbank.com. You may also connect with Paisabazaar customer care via email on care@paisabazaar.com.

Is 1% cashback offered on all transactions on RBL Paisabazaar Duet Credit Card?

No, spends on Fuel & Auto, Utilities, Insurance, Cash, Quasi-Cash, Railways, Real Estate/Rental, Education, Wallets/Service Providers, Government Services, Miscellaneous, Bills2Pay, and EMI conversion of retail transactions (including Split-N-Pay and EMI conversion requests placed at the time of transaction on POS/Web/Mobile App) are not eligible for earning cashback.

How will I get the cashback into my Duet & Duet Plus Credit Cards?

The accumulated cashback will be credited to your Duet Credit Card account on a weekly basis. However, there is no specific day is fixed because of a few public holidays, but you can see your cashback entries on your card statement.

As I pay the EMIs on my Duet Card, will my credit limit replenish?

Yes, when you pay the EMIs every month, the amount will be added to your available credit limit.

What is the reward redemption fee charged on Duet Card?

There is no reward redemption fee charged for new customers as it offers cashback on your transactions.

Need More Help?

Footnotes

Excluded categories include: Fuel and Auto, Utilities, Insurance, Quasi-Cash, Railways, Real Estate/Rental, Education, Wallets/Service Providers, Government Services, Contracted Services, Cash, Bills2Pay and Miscellaneous

Click here to know More Terms and Conditions

Lepakshi Phogat

Content Writer

Lepakshi is a content writer specialising in personal finance and credit cards. She translates complex financial concepts into practical advice, helping readers make informed financial decisions. Whether it is helping them choose the right credit card or offering strategies to build their credit score, she writes to make personal finance less intimidating and more empowering.