Paisabazaar and RBL bank have collaborated to launch two credit card variants – Duet and Duet Plus. These cards are 2-in-1 products which work as a credit card as well as Xpress Cash and offer flat cashback benefit on all purchases. Refer below to know about both RBL Bank Paisabazaar Duet Credit Card & Duet Plus Credit Card.
Credit Card + Xpress Cash from RBL Bank’s App
RBL Bank Paisabazaar Duet & Duet Plus work as credit cards and, at the same time, offers Xpress Cash. A credit limit will be assigned to the cardholders and they can utilise the same to make transactions or borrow a certain part of it as Xpress Cash from RBL Bank’s App.
Apart from this, other features and benefits are mentioned below:
| Particular | Duet Card | Duet Plus Card |
| Annual Fee | Lifetime Free | Rs. 1,499 (Waived off on annual spends of Rs. 4 Lakh or more) |
| Welcome Benefits | – | Rs. 250 cashback on making a card purchase within 30 days after card issuance |
| Cashback | Flat 1% cashback on all offline and online transactions, capped at Rs. 500 per month | 2.5% back on dining and travel spends (Max. Rs. 200 per month)
Flat 1% cashback on other transactions, capped at Rs. 300 per month |
| Movie Benefits | – | 1+1 BookMyShow movie tickets offer, up to Rs. 200 discount on weekend shows, once a month |
| Fuel Benefits | – | 1% fuel surcharge waiver, up to Rs. 100 per month, on transactions between Rs. 500 and Rs. 4,000 |
Note: For details related to the RBL Bank Paisabazaar Duet Credit Card, click here. For details related to the RBL Bank Paisabazaar Duet Plus Credit Card, click here.
Exclusive Card Offers from India’s top banks are just a click away
Error: Please enter a valid number
With your RBL Bank Paisabazaar Duet Credit Card, you will be assigned a credit limit. You can borrow any amount above Rs. 3,000 and up to your credit limit. Follow the process given below:
Below mentioned are some of the important details related to this benefit:
Paisabazaar.com offers an end-to-end digital application process for RBL Bank Paisabazaar Duet Credit Card, launched in association with RBL Bank.
Once approved, the card will be delivered to your registered address in 7-10 business days.
For any queries/complaints related to Paisabazaar Duet Card, you can contact the grievance redressal cell of RBL Bank or Paisabazaar. Details are given below:
RBL Bank Grievance Redressal Cell
You can write an email to RBL Bank at cardservices@rblbank.com or contact via helpline number at +91 22 6232 7777.
For any further complaint/issue, you contact the Nodal Officer of RBL Bank as per the below details:
Principal Nodal Officer – RBL Bank Ltd.
Mr. Vikas Nigam
RBL Bank Ltd, Unit No. 306-311, 3rd Floor, JMD Megapolis, Sector – 48, Sohna Road,
Gurugram – 122018, Haryana
Email: principalnodalofficer@rblbank.com
Contact number: 022 7143 2700
Paisabazaar Grievance Redressal Cell
To report any grievance, you can contact Paisabazaar’s Grievance Redressal Cell as per the below details:
Email: care@paisabazaar.com
Contact Number: +91 1800 208 8877
You can also write a letter to the below address:
Paisabazaar Marketing and Consulting Private Limited,
Plot number 135P, Sector 44, Gurgaon-122001
Exclusive Card Offers from India’s top banks are just a click away
Error: Please enter a valid number
Q. Can I make online purchases using RBL Bank Duet Credit Card?
A. Yes. You can use the Duet Card like any other credit card to make online as well as offline transactions.
Q. Do I need to submit any physical documents when applying for Duet?
A. No. The application process for Duet Card is completely digital. Documents required, if any, can be submitted online.
Q. How do I contact the customer care support for my RBL Duet Credit Card related queries?
A. You may send your queries to RBL bank credit card customer care by sending an e-mail to cardservices@rblbank.com. You may also connect with Paisabazaar customer care via email on care@paisabazaar.com.
Q. Is 1% cashback offered on all transactions on RBL Paisabazaar Duet Credit Card?
A. No, spends on Fuel & Auto, Utilities, Insurance, Cash, Quasi-Cash, Railways, Real Estate/Rental, Education, Wallets/Service Providers, Government Services, Miscellaneous, Bills2Pay, and EMI conversion of retail transactions (including Split-N-Pay and EMI conversion requests placed at the time of transaction on POS/Web/Mobile App) are not eligible for earning cashback.
Q. How will I get the cashback into my Duet & Duet Plus Credit Cards?
A. The accumulated cashback will be credited to your Duet Credit Card account on a weekly basis. However, there is no specific day is fixed because of a few public holidays, but you can see your cashback entries on your card statement.
Q. As I pay the EMIs on my Duet Card, will my credit limit replenish?
A. Yes, every month when you pay the EMIs, the amount will be added to your available credit limit.
Q. What is the reward redemption fee charged on Duet Card?
A. There is no reward redemption fee charged for new customers as it offers cashback on your transactions. However, as the Duet Card is replacing Paisa on Demand Card, existing customers who wish to redeem their accumulated reward points on their POD Card will have to pay a reward redemption fee of Rs. 99.
