TransUnion CIBIL is the leading Credit Information Company in India that collects and maintains data related to the credit history of individuals and companies. The company uses this data sourced from lenders and credit card issuers to generate the credit report, credit score and rank for individuals and organisations respectively. Let us find out everything about CIBIL Report in detail.

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There are 2 types of reports generated by CIBIL for consumers. One is for individuals and is known as the CIBIL Report and the other one for companies, known as the Company Credit Report (CCR).
Credit Report | Company Credit Report |
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Login to CIBIL Report
Both individuals and companies must log in to the CIBIL portal to access their CIBIL Reports and CIBIL Scores/CIBIL Ranks. To log in to the CIBIL portal, registration must be done online. Though individuals can access one free CIBIL Report and CIBIL Score every year, companies must pay a single amount of Rs. 3,000 to get their one-time CCR (Company Credit Report) and CIBIL Rank (if applicable).
Individuals who want regular access to the CIBIL Score and Reports can opt for a monthly/bi-annual/annual paid subscription. However, you will get a free CIBIL score and report with monthly updates when you check your credit score on Paisabazaar.
Consumers (both individuals and companies) have to register themselves on the CIBIL portal. After that, they can simply log in to access the CIBIL Reports by following the steps given below:
Step 1: Visit the official website of CIBIL
Step 2: On the top right corner of the homepage, click on ‘Partner Login’ and select ‘Consumer’
Step 3: On the page that opens hereafter, log in using your registered email id and
Alternatively, upon successful registration with CIBIL, consumers are given access to the myCIBIL section which is meant for users. You can log in to myCIBIL using your registered email id and password. One can also access myCIBIL by checking https://www.cibil.com/cas/consumer/portal/login
Note: To know how to login and get Company Credit Report, click here.
You can check your credit score and read the report for free at Paisabazaar.com. Just follow these simple steps for generating your free credit report.
Step 1: Click on Paisabazaar’s free credit report
Step 2: Select your gender i.e. male/female
Step 3: Enter your full name, date of birth, PIN Code, PAN, email address and mobile number
Step 4: You can also ‘Get regular credit report updates via WhatsApp’
Step 5: Tick mark the declaration to proceed further
Step 6: Verify the details and click on the ‘Get Your Credit Score’ button
Note: You will automatically get to see your credit score and report analysis. If you buy a credit report directly from the bureau, it would cost you about Rs. 1,200 (which includes quarterly updates for a year), but we provide credit reports for free, along with monthly updates. Further, as this is a soft enquiry, there will be no negative impact on your score.
CIBIL Report Correction
You need to get a CIBIL Report correction in case you notice that there are any discrepancies in your CIBIL Report such as administrative errors or errors in reporting by banks/financial institutions. Make sure you get errors rectified immediately to avoid any major impact on your CIBIL Score/Rank. The steps involved in the Dispute Resolution process are given below:
Dispute Resolution Process for Individuals:
Step 1: Login to ‘myCIBIL’ and go to the Credit Reports Section
Step 2: Navigate to ‘Dispute Center’ and click on the ‘Dispute an Item’ button
Step 3: Fill in the online dispute form
Step 4: Choose the relevant section as per the nature of your dispute and click on ‘Submit’ button. In case you are disputing data inaccuracies, enter a value for the disputed field and click on ‘Submit’ button
Dispute Resolution Process for Companies:
Step 1: Visit the official website of TransUnion CIBIL
Step 2: Click on ‘Dispute Resolution’ button and select ‘Company Dispute Resolution’ option
Step 3: On the page that opens next, click on ‘Raise an Online Dispute’ button
Step 4: Fill in the Online Commercial Dispute Form, enter the captcha code and click on the ‘Submit’ button
Note: Once the dispute form has been submitted online, the disputed field(s) under relevant section(s) are marked ‘Under Dispute’. Then the dispute is taken up with the concerned lenders and the lender can either reject or accept the dispute. Corrections are made if the dispute is accepted and ‘Under Dispute’ is removed from the disputed field(s) under relevant section(s).
Alternatively, you can also raise a dispute by writing to CIBIL at the following address:
TransUnion CIBIL Limited
One Indiabulls,
19th Floor, Tower 2A-2B,
Senapati Bapat Marg, Elphinstone Road,
Mumbai 400 013.
Tel : +91 – 22 – 6638 4600

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Some common terms used in both the Credit Information Report (CIR) and Company Credit Report (CCR), are discussed below:
- SF/WD/WO/SETTLED: Credit Accounts that have Suit Filed/ Wilful Default/ Written Off/ Settled.
- DPD: Days Past Due. It refers to the number of days that have passed from the agreed payment due date of EMI.
- DPD ‘0’: It indicates that the payment is made as agreed i.e. on time and the credit account is up to date.
- DPD>0: The number indicates the ‘Days Past Due’ reported by the respective lender i.e. how many days the payment was late as compared to the due date.
- When any of the following letters are shown in the DPD table, it means that the lender is reporting Asset Classification and indicates the following:
Standard (STD) | As per RBI guidelines, an account that is overdue for less than 90 days is considered a Standard asset |
Substandard (SUB) | As per RBI guidelines, an account that is overdue by 90 days for a period of less than or equal to 12 months is classified as a Substandard asset |
Special Mention Account (SMA) | These accounts are ‘Standard’ assets but for some discrepancy, the lending organization would like to monitor this account closely |
Loss (LSS) | As per RBI guidelines, an account where loss has been identified but the amount has not been written off wholly or partially is classified as a loss asset |
Doubtful (DBT) | As per RBI guidelines, an account that is overdue by 90 days for more than 12 months is categorized as a doubtful asset |

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FAQs
Q.What is the difference between CIBIL Report and Credit Score?
A Credit Report contains information about the credit history and credit behaviour of individuals and companies. There are 4 major Credit Bureaus in India -TransUnion CIBIL, Equifax, Experian, and CRIF Highmark, each of which generates its own credit reports and scores.
A CIBIL Score on the other hand is one of the components of the CIBIL Report. It is a 3-digit numeric summary of an individual’s credit history and ranges between 300-900. The closer your score is to 900 the better are the chances of approval of your personal loan application.
Q.What is considered to be a good CIBIL Score?
A CIBIL Score of 750 or higher is usually considered to be a good credit score. The closer your credit score is to 750, the better your chances of being approved for new loans or credit cards.
Q.Can I have a CIBIL Score of zero?
No, the minimum CIBIL Score that you can find on your report is 300. However, in case you have a very short credit history or haven’t taken a loan/credit card in the past, you can have a credit score designated as NA (Not Available) or NH (No History).
Q.How much time does it take for a dispute resolution process to complete?
The dispute resolution process involves a turnaround time of up to 30 days.