Get Free Credit Score
Download App

CIBIL Customer Care

Home CIBIL Customer Care

Download FREE Credit Report

meter

Your credit health matters...

Your credit score is more than just a number. A better score can help unlock the things you want most - like a new credit card or best loan rates in the market.

Already have a report? Click Here

Free Credit Score

Get your credit report free, with monthly updates.
Error: Enter a valid Full Name
Edit +91
Error: Enter a valid Mobile Number
Note: We will verify this number on the next step.
Error: Enter a valid Email Address
Error: PAN is required
Error: Date of Birth is required
Error: This is mandatory. We need to check availability of service in your area
City: Gurgaon
OTP Verification

Verify your mobile

Please enter the OTP we sent via SMS

Didn’t receive your OTP? Send it again
Your OTP resend limit exceeded. Please try again later.

There is some technical issue. Please try again later.

हिंदी में पढ़े
Updated: 03-02-2023 07:43:30 AM

In case of any query, request, feedback or complaint regarding your CIBIL credit score, you can contact CIBIL using various online and offline methods. You can call TransUnion CIBIL helpline number, write an email or raise a dispute on the CIBIL website. Keep reading to know about CIBIL Customer Care in this article.

CIBIL Helpline Number

CIBIL has provided a customer care number so that people can get answers to their queries or file a complaint over the phone. They can call on the following number from Monday to Friday between 10:00 AM to 06:00 PM and communicate their issues to the customer support executives.

(+91)22-6140-4300

You can also send your queries through fax to (+91)22-6638-4666

Get your Credit Report from various credit bureaus for FREE Check Now

In case of queries, you can go through the ‘Frequent Queries’ section on the CIBIL official website. A number of frequently asked questions have already been answered to make it easy for users to get answers to their queries.

If you cannot find your query among the FAQs, you can still write to CIBIL customer care by filling out a form on the TransUnion CIBIL website.

  • In case the user fails to get authenticated online, he can contact CIBIL and submit his KYC documents on the CIBIL website
  • If an individual applies for CIBIL score online and finds out that there are inaccuracies in the credit report, he can get it resolved by raising a dispute.

Know more: How to Raise CIBIL Dispute?

  • CIBIL Self Service Portal– You can also visit the CIBIL Self Service Portal to avail online support here and get services such as:
  1. Identify the Lender and the Loan Account Number of an account on your credit report
  2.  Check the current data reported for an account on your credit report
  3.  Automated Re-dispatch of your Credit Score and Credit Report
  4. Know the dispatch status of your report
  5. Upload KYC documents
  • CIBIL Bot – CIBIL also has its online chatbot – the CIBIL bot, which you can use to get answers to your queries
  • CIBIL Help Center – You can visit the CIBIL Help Center and get your queries resolved for different categories such as credit score, understanding your credit score and report, etc.

Get FREE Credit Score from multiple credit bureaus Check Now

CIBIL Corporate Office

You can write to CIBIL mentioning your queries/issues and send them by post to the corporate office of CIBIL. TransUnion CIBIL is headquartered in Mumbai and the address of the corporate office is:

TransUnion CIBIL Limited
One World Center, 19th Floor, Tower 2A,
Senapati Bapat Marg, Elphinstone Road,
Mumbai – 400 013

Get your Credit Report for FREE with monthly updates. Check Now

Also Read:

Menu