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A credit report helps a lender understand the creditworthiness of an individual. Similarly, credit bureaus also generate business credit reports for micro, small and medium enterprises (MSMEs) to help lenders understand the creditworthiness of these entities and assess the risk of granting them desired loans. With the help of these reports, lenders can make informed decisions and decide if the loan can be approved without many risks. CIBIL also provides a Company Credit Report (CCR) to eligible entities.
What is a Business Credit Report
A Business Credit Report provides a detailed analysis of a company’s or MSME’s finances that helps a lender assess its creditworthiness and credit history. Also known as the Company Credit Report (CCR), it is generated based on the credit information submitted to TransUnion CIBIL by lenders across India.
The business credit report contains past financial activities or transactions, including all credits and repayments along with the GST details of the company or enterprise. These details are submitted to CIBIL by lenders that have provided funds to the company or where the company has applied for credit in the past.
Lenders pull your CCR at the time of loan application with any bank or NBFC. This report gets refreshed every 7 days and the GST report is refreshed every month.
Components of CIBIL Company Credit Report
A CIBIL company credit report consists of eight major components that help lenders decide if the credit application needs to be approved or not. These key components of your CCR are mentioned below:
- CIBIL Rank and certificate issue date.
- Company Profile containing the details of the company, address and key contact details and related parties associated with the company.
- Report Summary containing the CIBIL Rank, credit facilities availed by the company, credit facilities guaranteed by the company, adverse information, payment regularity, working capital utilisation, current exposure and exposure trend.
- CIBIL Rank details
- Credit enquiries in the last three months and those in the last 24 months.
- List of Credit Facilities – Both open and closed including delinquent ones.
- List of Credit Facilities as Guarantor – Both open and closed including delinquent ones.
- Credit Rating Summary assigned by external accredited rating agencies.
Factors Affecting Your Business Credit Report
A business credit report depends on several factors. Let us discuss some of the most important factors that help CIBIL to generate ranks.
- Payment Regularity – It is mentioned in the Report Summary section of the credit report. CIBIL considers repayment instances up to the last 24 months of payment history. The number of payments made before the due date, delinquent months and the type of delinquency play a major role in generating the CIBIL Rank. The higher the percentage, the better the CIBIL Rank of the company.
- Working Capital Utilisation – This section contains the current consolidated utilisation of a company. It consists of details like average utilisation, drawing power and sanctioned amount. It helps in analysing the liquidity available with a company and how efficiently has it handled it in the past 24 months.
- Exposure Ratio – This is a ratio of the current exposure to credit to the maximum outstanding amount in the last 24 months.
- Recent Credit Enquiries – Numerous hard enquiries in a short period show the company’s desperation for credit. It is taken negatively and may impact the CIBIL rank. Fewer or no credit enquiries show that the company manages its finances well and is thus taken positively. Soft enquiries, however, have no impact on CIBIL Rank and company credit reports.
- Company Profile – The size and age of the company are also considered while generating the CIBIL Rank. An older and large-sized company has higher credibility than a new company with smaller investments.
What is CIBIL Rank
CIBIL Rank is a summary of a company’s past financial behaviour. It ranges between 1 and 10 where 1 being the best rank that the company can achieve and 10 being the lowest rank.
A CIBIL Rank is available to companies having active credit exposure ranging between Rs. 10 Lakh and Rs. 50 Crore. In case the credit exposure does not fall in this range, a company can get its rank as NA. It, however, does not bring the credentials of a company in the negative fold and they can still be eligible for numerous loan options.
How is a CIBIL Rank Calculated
A CIBIL Rank is calculated based on past credit repayment behaviour of the company and credit utilisation. This information is provided to CIBIL by lenders from all over India that provide credit facilities to businesses, enterprises, companies, etc.
CIBIL calculate the rank of each company based on the proprietary model developed to best analyse the risk of offering loans to them.
What is CIBIL MSME Rank (CMR)
CMR or CIBIL MSME Rank is assigned to micro, small and medium enterprises to analyse the risk associated with granting them loans. CMR-1 is considered the best rank and CMR-10 indicates the most risky credit profile of the enterprise.
CMR enables the lender to evaluate creditworthiness in an objective manner that helps them reduce the turn-around time of the loan approval process. It also helps lenders in adopting the rule-based loan enhancement or renewal.
Lenders also use CMR for risk-based pricing enabling entities with a better CMR to get low interest rate loans and pre-approved offers. It also enables them to place rule-based limit settings for the approved credit line.
Factors Affecting the CIBIL MSME Rank
CIBIL MSME Rank depends on the following factors:
- Repayment Behaviour such as timeliness of payments in the past, amount overdue and delinquency status. The better the repayment behaviour, the closer the CMR is to 1.
- Liquidity Profile signifies the rate of utilisation of credit and missed payments. Lower utilisation of credit shows stronger finances and lesser dependence on credit making the profile relatively stronger and thus positively impacting the CMR.
- Firmographics determines the vintage of credit relationship with a lender. The older the relationship with a lender, more is the trust built over time and thus helps in gaining a better CMR.
GST Report in a CIBIL Company Credit Report
GST report in the Company Credit Report (CCR) is accessed from the GST portal. Banks get most of the information required to evaluate a business loan application from here so that the eligibility can be checked in the least turn-around time.
One is required to conduct GSTIN authentication at the time of registration to access the GST details in the CCR. This GST report can be refreshed once every month.
How is a Company Credit Report different from a Consumer Credit Report
CIBIL provides consumer credit reports or credit information reports to individuals and company credit reports to businesses and enterprises. Let us find out how both reports are different from each other.
| Credit Information Report | Company Credit Report |
| It contains the CIBIL score | It contains CIBIL MSME Rank |
| Issued to individuals | Issued to companies and enterprises |
| Refreshed every month | Refreshed every 7 days |
| No GST details provided | Authentic GST details pulled from the GST portal |
| Available in multiple languages | Available in English only as of now |
Difference between CIBIL Score and CIBIL Rank
CIBIL score and CIBIL Rank are two different numbers assigned to entities under consideration. Let us understand how both terms are similar or different.
| CIBIL Score | CIBIL Rank |
| Issued to individuals and determines their creditworthiness for loans and credit cards. | Issued to companies, businesses and enterprises to determine their eligibility for business loans. |
| Ranges between 300 to 900. The closer the score to 900, the higher the chances of credit approval. | Ranges between 1 to 10. CMR 1 is considered the best and CMR is considered the most risky option. |
| Issued to individuals who have taken credit (credit card or loans) in the past | Issued to companies having active credit exposure between Rs. 10 Lakh to Rs. 50 Crore |
| Refreshed every month | Refreshed every 7 days |
Also Read: CIBIL Credit Report
Why is a CIBIL Company Credit Report Important
CIBIL Company Credit Report plays an important role for businesses, MSMEs and other small entities that want to gain access to credit for running their businesses smoothly. Let us understand the importance of the CCR in the industry.
- Helps eligible businesses and MSMEs to gain access to credit at low rates
- Enables lenders to curate pre-approved loan offers for eligible borrowers
- Allows lenders to reduce the turnaround time at the time of loan approval
- Good CMR helps lenders manage their credit risk better
- Rule-based loan renewal/enhancement allows businesses to plan their finances accordingly
- Helps lenders assess the liquidity risk of a borrower
- Acts as an early warning system for portfolio monitoring
Prerequisites to Getting Your Business Credit Report
Getting a business credit report is, however, not as simple as gaining access to one’s CIBIL credit report. As a business involves several stakeholders, getting a business credit report needs several documents and details. Let us find out the prerequisites to get a business credit report on CIBIL’s platform:
- Customer’s full name and mobile number are required
- Company GSTIN details are also needed to be provided
- GSTIN username and OTP needs to be provided
- Company PAN is also required
Who can Access your Company Credit Report by CIBIL
A company credit report provided by CIBIL can be accessed only by authorised personnel apart from a lender who can pull the report only at the time of credit application approval initiated by the borrowing entity.
An authorised stakeholder of the company having access to the mobile number and email registered with the GST portal can access the company credit report. This is because CIBIL verifies the authenticity of the application by using the OTP-based verification through the GSTIN portal.
Any individual not having access to the registered mobile number and email won’t be able to pull the business credit report of a company. It helps CIBIL ensure the privacy of the company’s past credit behaviour.
How to Get Your Business Credit Report Online
To get the business credit report online, one can follow the steps mentioned below:
- Provide full name, mobile number and company GSTIN
- Now validate your company details fetched by CIBIL from the GST portal
- Verify your identity by entering the GST portal username with which the company is registered on the portal
- Authenticate the identity by providing the OTP sent to the mobile number and email ID registered with the GST portal
- On successful authentication, one can access the company’s CIBIL Rank and the detailed credit report and GST details.
Tips to Improve Your Company’s CIBIL Rank
- To improve your company’s CIBIL Rank, you can follow the points mentioned below:
- Make repayments on time and reduce your delinquencies
- Reduce your credit utilisation ratio (ratio of credit utilised to the total available credit limit)
- Keep an eye on the repayment track of loans taken by companies where you are a guarantor
- Reduce your hard credit enquiries in the recent past and apply for a new loan only when you need it
- Build a strong and trusted association with your lenders over time and improve your vintage
- Regularly check your CCR for errors and if you spot one, get it rectified by CIBIL at the earliest
How to Raise a Grievance Related to Company Credit Report
There may be instances where you find some errors in your credit report. It may have occurred due to some administrative errors at CIBIL’s or the lender’s end. In case you find such an error, you can raise a dispute with CIBIL by following the steps mentioned below:
Step 1: Login to the CIBIL portal using your email ID and password. Alternatively, click here
Step 2: Fill the Online Dispute Resolution Form and provide all details that need to be corrected
Step 3: Review all details and submit the form for processing
Step 4: As soon as the form is submitted, CIBIL mentions “Under Dispute” against relevant sections
Step 5: Based on the type of dispute, CIBIL raises the issue with the lender for clarification
Step 6: The lender can either accept or reject the dispute and send its response to CIBIL
Step 7: In case the dispute is accepted by the lender, CIBIL updates the details and makes the required corrections in the credit report
Step 8: In case the dispute is rejected by the lender, CIBIL makes no change to the report and removes “Under Dispute” from the relevant sections
CIBIL Company Credit Report Customer Service Details
Consumers can contact CIBIL to get their issues resolved through various modes as mentioned in the table:
| Consumer Helpline Number | +91 – 22 – 6140 4300 (10 am to 6 pm Monday to Friday) |
| Raise a Query Online | https://www.cibil.com/contact-us-faq |
| Registered Office | TransUnion CIBIL Limited
(Formerly: Credit Information Bureau (India) Limited) |
| Grievance Redressal | |
| Nodal Officer | Mr. A Sharma
Address: TransUnion CIBIL Limited, One World Centre, Tower 2A, 19th Floor, Senapati Bapat Marg, Elphinstone Road, Mumbai – 400013 |
| Principal Nodal Officer | Mr. N Pohare
Address: TransUnion CIBIL Limited, One World Centre, Tower 2A, 19th Floor, Senapati Bapat Marg, Elphinstone Road, Mumbai – 400013 |
| Integrated Ombudsman Contact Details | |
| Online Complaint Filing | https://cms.rbi.org.in/ |
| Mailing Address | Centralised Receipt and Processing Centre, Reserve Bank of India, 4th Floor, Sector 17, Chandigarh – 160017 |
FAQs on Business Credit Report
Q. How can I check my commercial CIBIL report for free?
Ans. You can check your business credit report online for free at the Paisabazaar platform.
Q. Are CIBIL’s Business Credit Report and Company Credit Report different?
Ans. No, both are different names assigned to the same commercial credit report provided by CIBIL.
Q. How often is a company credit report refreshed if I don’t have a subscription?
Ans. Your company credit report is refreshed every 7 days. However, to view the fresh report, you need to subscribe to CIBIL.
Q. What to do if my Company Credit Report is not generated?
Ans. Your company credit report may not be generated if there is an error in any type of authentication, be it from CIBIL’s end or the GST portal.
Q. What is a ‘Write Off’ in your credit report?
Ans. “Write Off” mentioned in your credit report means that the borrower has not made payments against the loan for more than 180 days. Due to this, the lender has to “Write Off” the charge or balance. It means that you were not able to repay the balance on time and thus, it has been reported by the lender to the credit bureau.
Q. What is the Report Order Number in the Company Credit Report?
Ans. Report Order Number refers to a unique number generated every time your Company Credit Report is accessed from CIBIL’s database.
Q. What is CMR4 rank in CIBIL?
Ans. CIBIL MSME Rank (CMR) is a credit-default predictor model for MSMEs. The company is categorised under three broad models named CMR 1-3, CMR 4-7 & CMR 8-10. CMR4 means that the company or business is delinquent but never an NPA. CMR 1-3 is the best as it holds a good track record and no amount overdue. CMR 8-10 depicts that the asset shall turn into an NPA over 2 years.
Q. Can I purchase a GST report without paying for the Company Credit Report?
Ans. No, it is not possible to buy the GST report separately as it is a part of your CIBIL’s Company Credit Report subscription plan. You need to select the plan as per your requirements to download your GST report.
Q. Will I be able to get access to my Company Credit Report, if I do not have a GSTIN for my business?
Ans. Yes, you can access your Company Credit Report without GSTIN by simply uploading KYC documents to authenticate your request. After your documents are verified by CIBIL, you shall be able to view your CCR and CIBIL rank.
Q. How can I get a GST report for my company or business?
Ans. The GST report comes along with your Company Credit Report (CCR) and CIBIL rank, so it is not chargeable. To view or download your GST report on the dashboard, you need to provide your GST details at the time of applying for the report.
Q. What does it mean, if my CIBIL Rank is NA?
Ans. When NA is displayed as CIBIL Rank, it means the rank could not be generated for your Company Credit Report. This can happen because CIBIL generates the rank only for businesses with outstanding loans between Rs. 10 lakh and Rs. 50 crores.
Q. What should I do if there is a mistake in my Company Credit Report (CCR)?
Ans. You should raise a dispute to rectify the incorrect information in such a case. Click here to learn how to file an online dispute with CIBIL.