A credit report helps a lender understand the creditworthiness of an individual. Similarly, credit bureaus also generate business credit reports for micro, small and medium enterprises (MSMEs) to help lenders understand the creditworthiness of these entities and assess the risk of granting them desired loans. With the help of these reports, lenders can make informed decisions and decide if the loan can be approved without many risks. CIBIL also provides a Company Credit Report (CCR) to eligible entities.
CIBIL Commercial Report
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Importance of Business Credit Reports for MSMEs
What is a Business Credit Report?
A Business Credit Report provides a detailed analysis of a company's or MSME's finances that helps a lender assess its creditworthiness and credit history. Also known as the Company Credit Report (CCR), it is generated based on the credit information submitted to TransUnion CIBIL by lenders across India.
The business credit report contains past financial activities or transactions, including all credits and repayments along with the GST details of the company or enterprise. These details are submitted to CIBIL by lenders that have provided funds to the company or where the company has applied for credit in the past.
Lenders pull your CCR at the time of loan application with any bank or NBFC. This report gets refreshed every 7 days and the GST report is refreshed every month.
Components of CIBIL Company Credit Report
A CIBIL company credit report consists of eight major components that help lenders decide if the credit application needs to be approved or not. These key components of your CCR are mentioned below:
- CIBIL Rank and certificate issue date.
- Company Profile containing the details of the company, address and key contact details and related parties associated with the company.
- Report Summary containing the CIBIL Rank, credit facilities availed by the company, credit facilities guaranteed by the company, adverse information, payment regularity, working capital utilisation, current exposure and exposure trend.
- CIBIL Rank details
- Credit enquiries in the last three months and those in the last 24 months.
- List of Credit Facilities - Both open and closed including delinquent ones.
- List of Credit Facilities as Guarantor - Both open and closed including delinquent ones.
- Credit Rating Summary assigned by external accredited rating agencies.
Factors Affecting Your Business Credit Report?
A business credit report depends on several factors. Let us discuss some of the most important factors that help CIBIL to generate ranks.
What is CIBIL Rank?
CIBIL Rank is a summary of a company's past financial behaviour. It ranges between 1 and 10 where 1 being the best rank that the company can achieve and 10 being the lowest rank.
A CIBIL Rank is available to companies having active credit exposure ranging between Rs. 10 Lakh and Rs. 50 Crore. In case the credit exposure does not fall in this range, a company can get its rank as NA. It, however, does not bring the credentials of a company in the negative fold and they can still be eligible for numerous loan options.
Suggested Read : What is a CIBIL Score
How is a CIBIL Rank Calculated?
A CIBIL Rank is calculated based on past credit repayment behaviour of the company and credit utilisation. This information is provided to CIBIL by lenders from all over India that provide credit facilities to businesses, enterprises, companies, etc.
CIBIL calculate the rank of each company based on the proprietary model developed to best analyse the risk of offering loans to them.
Suggested Read : How To Calculate CIBIL Score
What is CIBIL MSME Rank (CMR)?
CMR or CIBIL MSME Rank is assigned to micro, small and medium enterprises to analyse the risk associated with granting them loans. CMR-1 is considered the best rank and CMR-10 indicates the most risky credit profile of the enterprise.
CMR enables the lender to evaluate creditworthiness in an objective manner that helps them reduce the turn-around time of the loan approval process. It also helps lenders in adopting the rule-based loan enhancement or renewal.
Lenders also use CMR for risk-based pricing enabling entities with a better CMR to get low interest rate loans and pre-approved offers. It also enables them to place rule-based limit settings for the approved credit line.
Suggested Read : Apply for MSME Loan Online
Factors Affecting the CIBIL MSME Rank
CIBIL MSME Rank depends on the following factors:
GST Report in a CIBIL Company Credit Report
GST report in the Company Credit Report (CCR) is accessed from the GST portal. Banks get most of the information required to evaluate a business loan application from here so that the eligibility can be checked in the least turn-around time.
One is required to conduct GSTIN authentication at the time of registration to access the GST details in the CCR. This GST report can be refreshed once every month.
Suggested Read : GST Registration
How is a Company Credit Report different from a Consumer Credit Report?
CIBIL provides consumer credit reports or credit information reports to individuals and company credit reports to businesses and enterprises. Let us find out how both reports are different from each other.
| Credit Information Report | Company Credit Report |
|---|---|
| It contains the CIBIL score | It contains CIBIL MSME Rank |
| Issued to individuals | Issued to companies and enterprises |
| Refreshed every month | Refreshed every 7 days |
| No GST details provided | Authentic GST details pulled from the GST portal |
| Available in multiple languages | Available in English only as of now |
Difference between CIBIL Score and CIBIL Rank
CIBIL score and CIBIL Rank are two different numbers assigned to entities under consideration. Let us understand how both terms are similar or different.
| CIBIL Score | CIBIL Rank |
|---|---|
| Issued to individuals and determines their creditworthiness for loans and credit cards. | Issued to companies, businesses and enterprises to determine their eligibility for business loans. |
| Ranges between 300 to 900. The closer the score to 900, the higher the chances of credit approval. | Ranges between 1 to 10. CMR 1 is considered the best and CMR is considered the most risky option. |
| Issued to individuals who have taken credit (credit card or loans) in the past | Issued to companies having active credit exposure between Rs. 10 Lakh to Rs. 50 Crore |
| Refreshed every month | Refreshed every 7 days |
Why is a CIBIL Company Credit Report Important?
CIBIL Company Credit Report plays an important role for businesses, MSMEs and other small entities that want to gain access to credit for running their businesses smoothly. Let us understand the importance of the CCR in the industry.
Prerequisites to Getting Your Business Credit Report
Getting a business credit report is, however, not as simple as gaining access to one's CIBIL credit report. As a business involves several stakeholders, getting a business credit report needs several documents and details. Let us find out the prerequisites to get a business credit report on CIBIL's platform:
- Customer’s full name and mobile number are required
- Company GSTIN details are also needed to be provided
- GSTIN username and OTP needs to be provided
- Company PAN is also required
Suggested Read : Apply Business Loan Online
Who can Access your Company Credit Report by CIBIL?
A company credit report provided by CIBIL can be accessed only by authorised personnel apart from a lender who can pull the report only at the time of credit application approval initiated by the borrowing entity.
An authorised stakeholder of the company having access to the mobile number and email registered with the GST portal can access the company credit report. This is because CIBIL verifies the authenticity of the application by using the OTP-based verification through the GSTIN portal.
Any individual not having access to the registered mobile number and email won’t be able to pull the business credit report of a company. It helps CIBIL ensure the privacy of the company’s past credit behaviour.
How to Get Your Business Credit Report Online?
To get the business credit report online, one can follow the steps mentioned below:
- Provide full name, mobile number and company GSTIN
- Now validate your company details fetched by CIBIL from the GST portal
- Verify your identity by entering the GST portal username with which the company is registered on the portal
- Authenticate the identity by providing the OTP sent to the mobile number and email ID registered with the GST portal
- On successful authentication, one can access the company’s CIBIL Rank and the detailed credit report and GST details.
Tips to Improve Your Company’s CIBIL Rank
Suggested Read : How to Improve Credit Score
How to Raise a Grievance Related to Company Credit Report?
There may be instances where you find some errors in your credit report. It may have occurred due to some administrative errors at CIBIL’s or the lender’s end. In case you find such an error, you can raise a dispute with CIBIL by following the steps mentioned below:
Step 1: Login to the CIBIL portal using your email ID and password. Alternatively, click here
Step 2: Fill the Online Dispute Resolution Form and provide all details that need to be corrected
Step 3: Review all details and submit the form for processing
Step 4: As soon as the form is submitted, CIBIL mentions “Under Dispute” against relevant sections
Step 5: Based on the type of dispute, CIBIL raises the issue with the lender for clarification
Step 6: The lender can either accept or reject the dispute and send its response to CIBIL
Step 7: In case the dispute is accepted by the lender, CIBIL updates the details and makes the required corrections in the credit report
Step 8: In case the dispute is rejected by the lender, CIBIL makes no change to the report and removes “Under Dispute” from the relevant sections
Suggested Read : How to Raise & Resolve CIBIL Dispute
CIBIL Company Credit Report Customer Service Details
Consumers can contact CIBIL to get their issues resolved through various modes as mentioned in the table:
| Consumer Helpline Number | +91 - 22 - 6140 4300 (10 am to 6 pm Monday to Friday) |
| Raise a Query Online | https://www.cibil.com/contact-us-faq |
| Registered Office | TransUnion CIBIL Limited (Formerly: Credit Information Bureau (India) Limited) One World Centre, Tower 2A, 19th Floor, Senapati Bapat Marg, Elphinstone Road, Mumbai - 400 013. Fax: +91 - 22 - 6638 4666 |
| Grievance Redressal | |
| Nodal Officer | Mr. A Sharma Address: TransUnion CIBIL Limited, One World Centre, Tower 2A, 19th Floor, Senapati Bapat Marg, Elphinstone Road, Mumbai - 400013 |
| Principal Nodal Officer | Mr. N Pohare Address: TransUnion CIBIL Limited, One World Centre, Tower 2A, 19th Floor, Senapati Bapat Marg, Elphinstone Road, Mumbai - 400013 |
| Integrated Ombudsman Contact Details | |
| Online Complaint Filing | https://cms.rbi.org.in/cms/indexpage.html#eng |
| Mailing Address | Centralised Receipt and Processing Centre, Reserve Bank of India, 4th Floor, Sector 17, Chandigarh - 160017 |
Also Read
How to Check CIBIL Score for Free with Paisabazaar?
Step 1: Enter your mobile number
Step 2: Verify your number using the OTP
Step 3: Enter your PAN and basic details
Step 4: View your free credit score and get detailed credit report
How to Check CIBIL Score for Free with Paisabazaar?
Step 1: Enter your mobile number
Step 2: Verify your number using the OTP
Step 3: Enter your PAN and basic details
Step 4: View your free credit score and get detailed credit report
FAQs
How can I check my commercial CIBIL report for free?
You can check your credit report online for free at the Paisabazaar platform.
Are CIBIL's Business Credit Report and Company Credit Report different?
No, both are different names assigned to the same commercial credit report provided by CIBIL.
How often is a company credit report refreshed if I don’t have a subscription?
Your company credit report is refreshed every 7 days. However, to view the fresh report, you need to subscribe to CIBIL.
What to do if my Company Credit Report is not generated?
Your company credit report may not be generated if there is an error in any type of authentication, be it from CIBIL’s end or the GST portal.
What is a ‘Write Off’ in your credit report?
“Write Off” mentioned in your credit report means that the borrower has not made payments against the loan for more than 180 days. Due to this, the lender has to “Write Off” the charge or balance. It means that you were not able to repay the balance on time and thus, it has been reported by the lender to the credit bureau.
What is the Report Order Number in the Company Credit Report?
Report Order Number refers to a unique number generated every time your Company Credit Report is accessed from CIBIL’s database.
What is CMR4 rank in CIBIL?
CIBIL MSME Rank (CMR) is a credit-default predictor model for MSMEs. The company is categorised under three broad models named CMR 1-3, CMR 4-7 & CMR 8-10. CMR4 means that the company or business is delinquent but never an NPA. CMR 1-3 is the best as it holds a good track record and no amount overdue. CMR 8-10 depicts that the asset shall turn into an NPA over 2 years.
Can I purchase a GST report without paying for the Company Credit Report?
No, it is not possible to buy the GST report separately as it is a part of your CIBIL’s Company Credit Report subscription plan. You need to select the plan as per your requirements to download your GST report.
Will I be able to get access to my Company Credit Report, if I do not have a GSTIN for my business?
Yes, you can access your Company Credit Report without GSTIN by simply uploading KYC documents to authenticate your request. After your documents are verified by CIBIL, you shall be able to view your CCR and CIBIL rank.
How can I get a GST report for my company or business?
The GST report comes along with your Company Credit Report (CCR) and CIBIL rank, so it is not chargeable. To view or download your GST report on the dashboard, you need to provide your GST details at the time of applying for the report.
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