1.1 PB Wallet is a feature that allows users to accumulate cashback and promotional rewards on availing financial products and services through Paisabazaar like eligible loans disbursed, credit cards issued, and bill payments

1.2 PB Wallet is NOT a prepaid payment instrument (PPI), digital wallet, or bank account regulated by the Reserve Bank of India (RBI). It does not involve issuance or management of electronic money nor does it allow the user to add any money thereto.

1.3 The balance reflected in PB Wallet is not legal tender, currency, or deposit, but merely a notional representation of cashback value provided by Paisabazaar.

1.4 Paisabazaar reserves the right to add, remove, or modify services against which PB Wallet balance may be used.

2.1 PB Wallet is available only to individuals who:

• Are registered users of Paisabazaar,
• A natural person above 18 years of age or older within the meaning of the Indian Contract Act 1872.
• Have not been suspended or blacklisted by Paisabazaar.

2.2 Paisabazaar reserves the right to request additional verification or KYC (Know Your Customer) documentation to ensure compliance with applicable laws.

2.3 Corporates, partnerships, or institutional users are not eligible unless explicitly permitted by Paisabazaar.

3.1 Cashback may be offered by Paisabazaar on specific products and campaigns at its sole discretion.

3.2 Each cashback offer will be subject to specific terms notified along with the product itself like for example:

Loans : Only loans subject to minimum transaction value, tenure, and disbursal conditions shall be eligible

Credit Cards: A certain type of Credit Card shall be eligible.

Bill Payments: Only eligible bills

PB Wallet is only a mechanism where cashback will be credited, and the terms & conditions of individual reward programs will be applicable to each individual reward program. For more information, the user is advised to carefully read the terms & conditions of the specific reward program related to that particular product or services.

3.3 Cashback will be credited only:

• After confirmation of eligibility by the lending/partner institution,
• Successful disbursal/issuance/activation of the underlying product, and
• Verification by Paisabazaar that all terms & conditions notified along with the product are met.

3.4 The timeline for crediting cashback may vary (generally after 7 days of disbursal confirmation) depending on partner confirmations.

3.5 Paisabazaar reserves the right to withhold or reverse cashback if:

• The user cancels or defaults on the underlying product,
• The partner reverses commission/fees paid to Paisabazaar,
• Fraudulent, multiple, or duplicate applications are detected.

Maximum Cashback that be earned by a user in a year can be a maximum of INR 10,000

4.1 Each registered Paisabazaar user will have one wallet corresponding to the mobile number associated with their Paisabazaar account. If a user has two mobile numbers associated with Paisabazaar, they will have two separate wallets, and the balances cannot be combined.

4.2 PB Wallet balance can only be redeemed on Paisabazaar’s platform for eligible bill payments or other services notified from time to time.

4.3 PB Wallet balance cannot be:

• Withdrawn in cash,
• Transferred to a bank account,
• Transferred to another user,
• Converted into vouchers or third-party credits (unless explicitly enabled).

4.4 Partial payments: If the total bill amount exceeds available PB Wallet balance, the user must pay the difference through other payment modes. For instance, if the total bill amount is INR 5,000 and the available balance in the PB Wallet is INR 500, then the user would have to pay the remaining INR 4,500 through any of the payment modes like UPI, Debit Card, or Net Banking.

4.5 Paisabazaar may specify minimum/maximum limits per transaction, per service, or per month.

4.6 No interest can be earned on available Cashback Balances in PB Wallet

For transactions where the PB wallet balance is used, and the transaction is reversed or cancelled,

• The amount debited through PB Wallet portion (if any) will be re-credited back to your PB Wallet immediately.
• The bank/UPI/card portion will be automatically refunded to your original payment method as per bank and BBPS settlement timelines (usually within 5–7 working days, but it may vary by your bank).

6.1 Each cashback credited to PB Wallet will have an expiry date of 1 year from the date of credit,

6.2 Expired balance will lapse automatically and cannot be reinstated or refunded.

6.3 Paisabazaar shall not be responsible to notify users individually about upcoming expiries.

6.4 Users are responsible for checking Wallet balance regularly.

7.1 Users shall not use PB Wallet for:

• Fraudulent or unlawful purposes,
• Money laundering, terrorism financing, or prohibited transactions,
• Attempting to gamify cashback programs through multiple accounts or fake transactions

7.2 Paisabazaar reserves the right to block, reverse, or terminate Wallet usage in above or another such cases.

8.1 All rights, title, and interest in PB Wallet, including trademarks, logos, software, and designs, remain the property of Paisabazaar.

8.2 Users are granted only a limited, non-transferable, revocable right to use PB Wallet in accordance with PB Wallet T&Cs.

9.1. Paisabazaar may collect, process, and use personal and transactional data of users for the purpose of operating PB Wallet, fraud detection, analytics, and compliance.

9.2. By using PB Wallet, you consent to such use in accordance with Paisabazaar’s Privacy Policy in addition to Paisabazaar’s Terms of Use

10.1 The User expressly agrees that the access and/or use of Services are at the User’s sole risk. The Services are provided on an “as is” and “as available” basis. Paisabazaar expressly disclaims all warranties of any kind, whether express or implied or statutory and including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, data accuracy, uninterrupted availability, error-free functionality, completeness and any warranties relating to the non-intrusion by hackers into the Wallet/ Services.

10.2 To the maximum extent permitted by law, Paisabazaar shall not be liable for:

• Delays in crediting cashback due to partner confirmations,
• Loss of cashback due to expiry,
• System errors, technical failures, or force majeure events,
• Any indirect, incidental, or consequential damages.

10.3 Paisabazaar’s maximum liability in connection with PB Wallet shall not exceed the cashback value available in the Wallet at the time of claim.

11.1 You agree to indemnify, defend, and hold harmless Paisabazaar, its affiliates, directors, officers, and employees against any claims, losses, damages, costs, or expenses arising out of:

• Misuse of PB Wallet
• Violation of PB Wallet T&Cs,
• Breach of laws or third-party rights.

12.1 Paisabazaar reserves the right to amend PB Wallet T&Cs at any time, including features, redemption options, eligibility, or validity.

12.2 Updated terms will be posted on Paisabazaar’s website/app, and continued use of PB Wallet implies acceptance.

13.1 Paisabazaar may suspend or terminate PB Wallet access at its discretion without prior notice, including cases of:

• Inactivity for more than 12 months,
• Fraud, misuse, or violation of policies,
• Discontinuation of the PB Wallet program.12.2 Upon termination, any unutilized cashback balance shall lapse.

14.1 These T&Cs shall be governed by and construed in accordance with the laws of India.

14.2 Any disputes shall be subject to the exclusive jurisdiction of courts at Gurugram, Haryana.

14.3 Paisabazaar may also provide online/alternative dispute resolution mechanisms, where feasible.