Bank of Baroda Customer Care – Toll-Free Number, Missed Call

Customers facing any issues can contact 24/7 Bank of Baroda customer care available on the following numbers:

1800 5700

For PMJDY Customers

For people having a Bank of Baroda savings account under the Pradhan Mantri Jan Dhan Yojana, Bank of Baroda has a dedicated customer care number that is available from 6 am to 10 pm. The number is as follows:

1800 102 77 88

Missed Call Services

Bank of Baroda also offers missed call services.

• For balance inquiry, give a missed call at 8468 00 1111
• To get BOB mini statement of your last 5 transactions, give a missed call at 8468 00 1122

For NRIs

Customers from outside India can contact BOB customer care on the following number. These numbers are available 24/7.

079-66296629

Toll-free Numbers for NRIs (From Overseas Locations)

Country	Customer Care Number
Oman	80077196
Kenya	0800721742
UAE	80001830996
United States	18445379719
UK	08000478340

SMS banking services by Bank of Baroda provides various banking services through SMS. To avail these services, it is mandatory to register your mobile number with the bank. Account holders who fail to do so will not be able to access these services and no response will be sent back to the customer. The below-mentioned table provides SMS text for the relative function.

Query	SMS Text
To check the account balance	BAL <space> last 4 digits of your account number
To check mini statement	MINI <space> last 4 digits of your account number
Check the status of your cheque	CHEQ <space> last 4 digits of your account number <space> Cheque no.
To link Aadhaar with your account	UID <space> 12 digits aadhaar number <space> last 4 digits account number

*Updated as on 5th December, 2023. 

Query	Customer Care Number
Block Card	1800 103 1006/1800 225 100 (24×7) SMS BLOCK <last 4 digits of credit card number> to 9223172141 from the registered mobile number
Bill related queries	1800 103 1006/1800 225 100 (24×7) crm@bobfinancial.com
Check status of your application	1800 225 100
New offers or product information	1800225100 (24×7)
Other issues	crm@bobfinancial.com 1800 103 1006/1800 225 100 (24×7)
Toll-free numbers	1800 103 1006/1800 225 100 (24×7)

If you are not happy with the solution offered by the customer care service of the bank, you can escalate the issue and write to the nodal officer of the bank at the following address:

Mr. K. R. Kanojia
General Manager (Operations & Services)
Bank of Baroda, Head Office,
Baroda Bhavan, R C Dutt Road,
Alkapuri, BARODA – 390007, (Gujarat) India.

Tel: (0265) 2316792

Email: gm.ops.ho@bankofbaroda.com

Bank of Baroda
Baroda Bhavan
7th Floor, R.C. Dutt Road,
Vadodara – 390 007, (Gujarat) India.
Phone No. : (0265) 2316792

Email: gm.ops.ho@bankofbaroda.com

Baroda Corporate Centre,
Plot No. C-26, Block G,
Bandra Kurla Complex, Bandra (East),
Mumbai 400051
Phone No: (022) 6698 5000-04
Fax No. : (022) 2652 3500