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Oriental Bank of Commerce Customer Care

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City: Gurgaon
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Updated: 15-12-2022 07:18:15 AM
Oriental Bank of Commerce has been merged with Punjab National Bank. To contact the customer care team, visit Punjab National Bank customer care. The information on this page might not be updated.

OBC Customer Care

Oriental Bank of Commerce offers a multitude of financial products and services such as deposit accounts, electronic banking services, insurances, cash management, loans, credit cards, etc. An account holder may have to contact the Oriental Bank of Commerce customer care for assistance. One can contact the customer service team through call, SMS, email, etc.

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Oriental Bank of Commerce Customer Care Toll-Free Number
Oriental Bank of Commerce Credit Card Customer Care
Oriental Bank of Commerce Home Loan/Personal Loan Customer Care
Oriental Bank of Commerce Customer Care Toll Number
Oriental Bank of Commerce Grievance Redressal
Oriental Bank of Commerce PBX Board / Reception Numbers
Oriental Bank of Commerce Customer Care Service for NRI Customers
Oriental Bank of Commerce Customer Service Numbers for Various Departments
Oriental Bank of Commerce Customer Care Numbers List
Oriental Bank of Commerce Query and Suggestions

Oriental Bank of Commerce Customer Care Toll-Free Number

Customers can call the Oriental Bank of Commerce Customer Care toll-free number from any mobile or landline.

1800-102-1235

1800-180-1235

The Oriental Bank of Commerce ATM card helpline number and Oriental Bank of Commerce debit card customer care toll-free number along with the Oriental Bank of Commerce customer care toll-free number for general enquiries. This number can also be used as Oriental Bank of Commerce debit card blocking customer care number and Oriental Bank of Commerce credit card blocking customer care number.

Oriental Bank of Commerce Credit Card Customer Care

Credit card customers of OBC can contact the customer service team by calling on the following numbers:

1800-102-1235

1800-180-1235

Following services can be availed regarding credit cards:

  • Credit card hotlisting
  • Credit card enquiry
  • Credit card PIN generation/change
  • Credit card limit enhancement

Oriental Bank of Commerce Home Loan/Personal Loan Customer Care

OBC borrowers can contact the customer care to get answers to their queries related to home loans and personal loans by calling on the following numbers:

1800-102-1235

1800-180-1235

Following services can be availed regarding loans:

  • Loan enquiry
  • Loan approval status
  • Next EMI due

Oriental Bank of Commerce Customer Care Toll Number

Account holders can also contact Oriental Bank of Commerce toll customer care number. This non-toll-free number comes into use especially when the toll-free number is experiencing heavy traffic. The number is mentioned below:

0120-2580001

0124-2340940

Oriental Bank of Commerce Grievance Redressal

To attend to customer grievances, Oriental Bank of Commerce has an online and an offline system:

StepsContact PersonRemarks
Step – 1The Branch ManagerCustomers should first complain to their bank account’s branch manager. The format for the complaint form is available here: https://www.obcindia.co.in/obcnew/upload/Links/COMPLAINT%20FORM%20(2).pdf
Step – 2The Nodal Officer of the Cluster Monitoring OfficesFor escalating the matter further, the customer can contact the Nodal Officer of the Cluster Monitoring Office. The contact details of these officers are available here: https://www.obcindia.co.in/obcnew/upload/obc/Nodal_Officers_15102016.pdf
Step- 3The Regional Head, Regional OfficeIf the grievance is still not resolved, further escalation is possible by contacting the Regional Head. Regional Offices’ details are available here: https://www.obcindia.co.in/obcnew/site/r_office.aspx
Step – 4Sam T George
Asstt. General Manager
Complaint Cell, Corporate Office.		For further escalation:
Tel: 0124-4126395
Fax: 0124-4126378
E-mail: complaint@obc.co.in
Step – 5S.P. Chugh
General Manager		For further escalation:
Phone: 0124-4126371
Fax: 0124-4126499
Email: cgro@obc.co.in
Step – 6The Banking OmbudsmanFor further escalation:
Tel: 0124-4126590 / 4126470
Fax: 0124-4176834
E-Mail: ccso@obc.co.in

Complaint form for a complaint to the Banking Ombudsman is available here: https://www.obcindia.co.in/obcnew/site/Complaint_Form_des.aspx?com_id=48

Corporate Office AddressOriental Bank of Commerce Corporate office
Plot No.-5
Sector-32
Institutional Area
Gurgaon-122001 (Haryana)

Also, you can find below the details for the Oriental Bank of Commerce Chief Grievances Redressal Officer and the Oriental Bank of Commerce Principal Nodal Officers for Complaints/Ombudsman:

Oriental Bank Of Commerce
Corporate Office, Gurgaon
Chief Grievances Redressal Officer
Principal Nodal Officer for Complaints/Ombudsman

NameBRIJ MOHAN SHARMA
DesignationGeneral Manager
AddressOriental Bank of Commerce, Corporate Office, Plot No. 5, Sector 32, Institutional Area, Gurgaon – 122001 (Haryana)
Phone No.0124-4126371
Fax No.0124-4126499
E-Mail Addresscomplaint@obc.co.in / Bm062908@obc.co.in

 

NameRAVINDER KUMAR
DesignationAsstt. General Manager
AddressOriental Bank of Commerce, Corporate Office, Plot No. 5, Sector 32, Institutional Area, Gurgaon – 122001(Haryana)
Phone No.0124-4126395
E-Mail Addresscomplaint@obc.co.in

If a customer is not satisfied with the resolution of his/her grievance or he/she does not receive a reply within a month of his/her complaint lodged at the Bank, he/she can approach the Banking Ombudsman at the Reserve Bank of India (RBI).

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Oriental Bank of Commerce PBX Board / Reception Numbers

Oriental Bank of Commerce also has PBX board and reception numbers of the Gurgaon office on which you can contact them. These numbers are

0124-4126200

0124-4126300

Oriental Bank of Commerce Customer Care Service for NRI Customers

If you are a Non-Resident Indian (NRI) customer of the Oriental Bank of Commerce or planning to be one, you may contact the below representative office of the OBC in Dubai:
ORIENTAL BANK OF COMMERCE
REPRESENTATIVE OFFICE
PO BOX: 103946, Mohd. Sultan Belshaat Building,
Kuwait Street, Near Karama Centre, Al Karama,
DUBAI-UAE
Tel.: +9714 3975920, FAX: +9714 3975921, Mobile: +971 50 2549404
E-mail: obcdubai@yahoo.com

Oriental Bank of Commerce Customer Service Numbers for Various Departments

Phone NumberE-mail AddressDepartment
91-124-4126113insp@obc.co.inInspection & Control Department
91-124-4126376pnd@obc.co.inCorporate Strategy & Planning Department
91-124-4126213/27/29dit@obc.co.inDepartment of IT
91-124-4126341gad@obc.co.inServices Department
91-124-4126231publicity@obc.co.inPR & Publicity Department

Oriental Bank of Commerce Customer Care Numbers List

Toll-Free Number1800-180-1235
Toll Number0120-2580001, 0124 – 2340940
Debit Card Blocking1800-180-1235
Grievance Redressal0124-4126371
For Customers from Outside India+971 50 2549404

Oriental Bank of Commerce Query and Suggestions

If you have a query and/or a suggestion for the Oriental Bank of Commerce, you can also visit the below link to register the same:
https://www.obcindia.co.in/obcnew/site/queries_suggestions.aspx

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