Oriental Bank of Commerce offers a multitude of financial products and services such as deposit accounts, electronic banking services, insurances, cash management, loans, credit cards, etc. An account holder may have to contact the Oriental Bank of Commerce customer care for assistance. One can contact the customer service team through call, SMS, email, etc.
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Customers can call the Oriental Bank of Commerce Customer Care toll-free number from any mobile or landline.
The Oriental Bank of Commerce ATM card helpline number and Oriental Bank of Commerce debit card customer care toll-free number along with the Oriental Bank of Commerce customer care toll-free number for general enquiries. This number can also be used as Oriental Bank of Commerce debit card blocking customer care number and Oriental Bank of Commerce credit card blocking customer care number.
Credit card customers of OBC can contact the customer service team by calling on the following numbers:
Following services can be availed regarding credit cards:
OBC borrowers can contact the customer care to get answers to their queries related to home loans and personal loans by calling on the following numbers:
Following services can be availed regarding loans:
Account holders can also contact Oriental Bank of Commerce toll customer care number. This non-toll-free number comes into use especially when the toll-free number is experiencing heavy traffic. The number is mentioned below:
To attend to customer grievances, Oriental Bank of Commerce has an online and an offline system:
| Steps | Contact Person | Remarks |
| Step – 1 | The Branch Manager | Customers should first complain to their bank account’s branch manager. The format for the complaint form is available here: https://www.obcindia.co.in/obcnew/upload/Links/COMPLAINT%20FORM%20(2).pdf |
| Step – 2 | The Nodal Officer of the Cluster Monitoring Offices | For escalating the matter further, the customer can contact the Nodal Officer of the Cluster Monitoring Office. The contact details of these officers are available here: https://www.obcindia.co.in/obcnew/upload/obc/Nodal_Officers_15102016.pdf |
| Step- 3 | The Regional Head, Regional Office | If the grievance is still not resolved, further escalation is possible by contacting the Regional Head. Regional Offices’ details are available here: https://www.obcindia.co.in/obcnew/site/r_office.aspx |
| Step – 4 | Sam T George Asstt. General Manager Complaint Cell, Corporate Office. | For further escalation: Tel: 0124-4126395 Fax: 0124-4126378 E-mail: complaint@obc.co.in |
| Step – 5 | S.P. Chugh General Manager | For further escalation: Phone: 0124-4126371 Fax: 0124-4126499 Email: cgro@obc.co.in |
| Step – 6 | The Banking Ombudsman | For further escalation: Tel: 0124-4126590 / 4126470 Fax: 0124-4176834 E-Mail: ccso@obc.co.in Complaint form for a complaint to the Banking Ombudsman is available here: https://www.obcindia.co.in/obcnew/site/Complaint_Form_des.aspx?com_id=48 |
| Corporate Office Address | Oriental Bank of Commerce Corporate office Plot No.-5 Sector-32 Institutional Area Gurgaon-122001 (Haryana) | |
Also, you can find below the details for the Oriental Bank of Commerce Chief Grievances Redressal Officer and the Oriental Bank of Commerce Principal Nodal Officers for Complaints/Ombudsman:
Oriental Bank Of Commerce
Corporate Office, Gurgaon
Chief Grievances Redressal Officer
Principal Nodal Officer for Complaints/Ombudsman
| Name | BRIJ MOHAN SHARMA |
| Designation | General Manager |
| Address | Oriental Bank of Commerce, Corporate Office, Plot No. 5, Sector 32, Institutional Area, Gurgaon – 122001 (Haryana) |
| Phone No. | 0124-4126371 |
| Fax No. | 0124-4126499 |
| E-Mail Address | complaint@obc.co.in / Bm062908@obc.co.in |
| Name | RAVINDER KUMAR |
| Designation | Asstt. General Manager |
| Address | Oriental Bank of Commerce, Corporate Office, Plot No. 5, Sector 32, Institutional Area, Gurgaon – 122001(Haryana) |
| Phone No. | 0124-4126395 |
| E-Mail Address | complaint@obc.co.in |
If a customer is not satisfied with the resolution of his/her grievance or he/she does not receive a reply within a month of his/her complaint lodged at the Bank, he/she can approach the Banking Ombudsman at the Reserve Bank of India (RBI).
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Oriental Bank of Commerce also has PBX board and reception numbers of the Gurgaon office on which you can contact them. These numbers are
If you are a Non-Resident Indian (NRI) customer of the Oriental Bank of Commerce or planning to be one, you may contact the below representative office of the OBC in Dubai:
ORIENTAL BANK OF COMMERCE
REPRESENTATIVE OFFICE
PO BOX: 103946, Mohd. Sultan Belshaat Building,
Kuwait Street, Near Karama Centre, Al Karama,
DUBAI-UAE
Tel.: +9714 3975920, FAX: +9714 3975921, Mobile: +971 50 2549404
E-mail: obcdubai@yahoo.com
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| Phone Number | E-mail Address | Department |
| 91-124-4126113 | insp@obc.co.in | Inspection & Control Department |
| 91-124-4126376 | pnd@obc.co.in | Corporate Strategy & Planning Department |
| 91-124-4126213/27/29 | dit@obc.co.in | Department of IT |
| 91-124-4126341 | gad@obc.co.in | Services Department |
| 91-124-4126231 | publicity@obc.co.in | PR & Publicity Department |
| Toll-Free Number | 1800-180-1235 |
| Toll Number | 0120-2580001, 0124 – 2340940 |
| Debit Card Blocking | 1800-180-1235 |
| Grievance Redressal | 0124-4126371 |
| For Customers from Outside India | +971 50 2549404 |
If you have a query and/or a suggestion for the Oriental Bank of Commerce, you can also visit the below link to register the same:
https://www.obcindia.co.in/obcnew/site/queries_suggestions.aspx
