Citibank Credit Card

Some of the popular credit cards offered by Citibank include Citi PremierMiles Credit Card, Citi Rewards Card and Citi Cashback Credit Card. However, the best credit card depends on various factors like which type of credit card you need, whether you prefer rewards or cashback, your spending pattern, etc.

Axis Bank has acquired the consumer banking operations of Citibank India which includes Citi’s credit cards, unsecured and secured lending portfolios, wealth management, private banking and retail deposit businesses. Customers will be given a choice with respect to whether they want Axis Bank to manage the products they own. If they agree, services will continue as usual but if they don’t, the relationship will terminate.

Your new Citibank credit card will be already activated for transactions at POS terminals and ATMs. You can use the 4-digit PIN sent by the bank to access these services. To activate your card for online, international and contactless usage, you should download the Citi Mobile App, create a new User ID and Password and then enable these. You can also set usage limits for each.

To raise a request for increasing the credit limit on your Citibank credit card, send an email to retail.dox.india@citi.com. You need to attach relevant documents with the email that includes IT returns, salary slips or form 16. If you are pre-approved for a limit enhancement, then Citibank will get in touch with you for the same.

Yes, you can avail loan against your Citibank credit card according to the credit limit of your card. You may even be eligible for loans above the credit limit. For assistance, you may contact Citibank credit card customer care centre. Once the loan application is approved, you will get the required amount as a demand draft or through bank transfer.

As Citibank is a Paisabazaar Partner for credit cards, select customers will get pre-approved/pre-qualified offers for Citibank Credit Cards. If you are pre-approved or pre-qualified for a Citibank Credit Card, you will get instant approval on your application.

You can close Citibank credit card by calling on their 24-hour helpline 1860 210 2484 or write to the bank at Citibank N.A. Mail Room, ACROPOLIS, 9th Floor, New Door No.148 (Old No.68), Dr. Radhakrishnan Salai, Mylapore, Chennai - 600004. All accumulated reward points should be redeemed within 45 days of card closure. Loans taken on credit card, if any, will be pre-closed and the amount will have to be paid in lump sum.

Yes, Citibank allows reactivation of closed credit cards. For this, you need to write to the bank and send along with copy of identity proof, address proof and passport size photograph. The approval, however, is at the bank’s sole discretion.

There are a number of ways to pay your Citibank credit card bills. You can pay online using internet banking, mobile banking, bill desk (to pay via other bank’s account), IMPS, NEFT or you can also set standing instructions for credit card bill payment on your Citibank savings/current account. You can also visit the nearest Citibank branch to pay the bills in cash or cheque.

Yes, you can link your Citibank credit card to your Citibank account. To do this, follow these steps: Login to Citibank net banking portal and select ‘Banking’. Under this, select ‘Other Services and Queries’ present on the left navigation panel. Click on ‘Link My Accounts’ and follow the on-screen instructions to successfully link your account. After completing all the steps, your credit card will be linked to your account within two working days as long as the details match.