You can contact RBL Bank Customer Care for your card-related queries on the following numbers:
+91 22 6232 7777 or +91 22 7119 0900
You can also click here to raise any complaint online.
RBL Credit Card Customer Care Email
Apart from the number, you can also reach out to the RBL Credit Card Customer Care through email. You can contact customer care via email for card-related queries on the below-mentioned email ids:
| Query | |
| RBL Credit Card Customer Care Email ID | cardservices@rblbank.com |
| RBL Bank Email ID for other banking services | customercare@rblbank.com |
| RBL Credit Card Cancellation Request Email ID | cardcancellation@rblbank.com |
RBL Credit Card Customer Care Postal Address
You can visit or send a letter to the bank for your card-related issues. Here are all the details:
RBL Bank Corporate Office
RBL Bank Ltd., One World Center, Tower 2B, 6th Floor,
841, Senapati Bapat Marg, Lower Parel (W),
Mumbai 400013, India
Contact Number: +91 22 4302 0600
RBL Credit Card Grievance Redressal
RBL Bank has a dedicated grievance redressal process for all the credit cardholders. The bank has three levels for customer grievance redressal, which helps you to escalate your query if you are not satisfied with the response given by RBL Bank Customer Care. Click here to know the grievance redressal process of RBL Bank.
RBL Credit Card Customer Queries
What is RBL Credit Card customer care number?
In case of any query related to your credit card, you can contact RBL Credit Card Customer Care at +91 22 6232 7777. Additionally, you can also raise complaints by calling the toll-free number 1800 102 6222.
What is the toll-free number for RBL Credit Card support?
For any support related to your RBL Credit Card, you can call either the toll-free number 1800 102 6222 or +91 22 6232 7777. You can also report a lost or stolen credit card on these numbers by speaking with a customer care representative.
What is the email address for RBL Credit Card customer care?
For general queries related to your RBL Credit Card, you can write to cardservices@rblbank.com. If your query is related to an RBL SuperCard, you can contact supercardservice@rblbank.com. In case you wish to cancel your card, you can send a cancellation request to cardcancellation@rblbank.com. To report any fraud or raise vigilance concerns, you can email vigilance@rblbank.com.
How do I report a fraudulent transaction on my RBL Credit Card?
If you notice any fraudulent transactions on your credit card, immediately call the RBL Credit Card Customer Care number to report the issue. The representative will register your complaint and provide a complaint reference number for future tracking.
How do I close my RBL Credit Card without calling customer care?
To cancel your RBL Credit Card without calling, you can send an email to cardcancellation@rblbank.com stating a valid reason for cancellation. Make sure to include your card details for verification.
How do I block my RBL Credit Card immediately?
To block your RBL Credit Card instantly, you can log in to your RBL mobile banking app or internet banking, go to the card section, and select the block option. Alternatively, you can call the RBL Customer Care number and request the executive to block your card by providing a valid reason.
What are the customer care working hours for RBL Credit Cards?
RBL Credit Card Customer Care is available 24×7 for both domestic and international customers. You can call on weekdays or weekends as per your convenience.
How can I apply for RBL Credit Card?
The bank allows you to apply online and offline for any of the RBL Credit Cards. To apply online, you can visit official website of the bank and from the credit cards section, select a card as per its eligibility and your requirements. Apart from this, you can also visit any of the nearest branches of the bank and ask an executive regarding the credit card application process.
How can I set a transaction PIN for my RBL Credit Card?
You can set your 4-digit transaction PIN through three ways, i.e., through official website of the bank, RBL Bank mobile app or via customer care. To generate it via mobile app or online, login to the mobile app/ website using your credentials and click on ‘Set PIN’ option. Apart from this, you can call the RBL credit card customer care and set a PIN by following the instructions given by IVR.
How can I register for RBL Credit Card e-statements?
The bank offers the facility of e-statements for all the credit cardholders, you will receive your credit card e-statement every month. However, you are required to opt for e-statements in order to avail this facility. To opt for this, you have to send an SMS as ‘GREEN’ to 5607011. The bank will process your request within 48 hours.
Can I withdraw cash using my RBL Credit Card?
Yes, the bank allows you to withdraw cash from any ATM. However, for this, the bank charges a cash advance fee of 2.5% of the withdrawn amount or a minimum of Rs. 500. Therefore, it is advisable not to withdraw cash as it incur higher charges.
How can I check the credit limit on my RBL Credit Card?
You can check your RBL Bank Credit Card limit either by logging in to your bank account or by reviewing your monthly statements. To login to your bank account, you can download the RBL Bank mobile app and check the available credit limit under the ‘Statement’ section. Apart from this, you can contact the RBL credit card customer care and ask the representative about your credit limit.
Can I use my RBL Credit Card for international transactions?
Yes, you can use your RBL Bank Credit Card for international transactions. All you need to do is login to the mobile app and activate the card for international transactions. However, if you have a domestic card, then you have to send an SMS to the bank to upgrade your credit card. You can send an SMS as INTL to 5607011 and the bank will process your request within 24-48 hours.