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SBI Personal Loan Customer Care

Need help with your SBI account or loan? Just dial the SBI Customer Care number 1800 11 2211 and get quick support anytime.
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15.6L Reviews

5.7cr+Satisfied Customers
65+Lending Partners
₹65k Cr+Loans Disbursed
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Digital Process

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HDFC Bank
10 Second Disbursal*100% Digital Process*Quick Disbursal
Max Loan Amt.Upto 25L
Rate of Interest9.99% - 12.5%
Tenure upto1-5 Years
Processing Fee6,500
ICICI Bank
100% Digital Process*Quick Disbursal
Max Loan Amt.Upto 25L
Rate of Interest11% - 13%
Tenure upto1-5 Years
Processing FeeUpto 2%
Axis Bank
Low Processing fee
Max Loan Amt.Upto 25L
Rate of Interest9.99% - 17.15%
Tenure uptoUpto 6 Years
Processing FeeUpto 2%
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End-to-End Digital Process

How Can I Apply for a Personal Loan Online?

Get up to 40 Lakh in 5 Simple Steps

Step 1: Enter your mobile number in the application form

Step 2: Provide your personal details

Step 3: Enter OTP to verify your mobile number

Step 4: Select the loan purpose and loan amount

Step 5: Compare offers and apply for the best-suited loan

Apply Now

SBI Personal Loan Customer Care Toll Free Number

Toll free number:

1800 11 2211

1800 425 3800

1800 1234

1800 2100

080-26599990

Disclaimer: State Bank of India is not a Paisabazaar partner for personal loans and all content herein is strictly informative in nature. Paisabazaar is not affiliated with, sponsored by or in any way connected to State Bank of India for personal loans. No offers/services from State Bank of India are being provided by Paisabazaar for personal loans. For further information about State Bank of India for personal loans, users are required to reach out directly to State Bank of India.

E-mail:

customercare@sbi.co.in

contactcentre@sbi.co.in

socialreply@sbi.co.in

gm.customer@sbi.co.in

Text:

Unhappy with services: SMS UNHAPPY to 8008 20 20 20

Missed call Banking @ SBI QUICK

The customer can write letter to the below mentioned address for personal loan enquries:

Customer Service Department

State Bank of India

State Bank Bhavan, 16th Floor

Madam Cama Road,

Mumbai 400 021

Additionally, the existing customers of SBI personal loan can register or check the status of the complaint raised from the customer care section of the website.

Last updated on 13 March 2025

Grievance Redressal

SBI claims to redress or resolve grievances within a period of 3 weeks. Customers can escalate the unresolved complaints or grievances if the solution provided is unsatisfactory.

Sr. No Lodging / Escalation / Auto Escalation of complaints Day of lodging / Escalation Days available for redressal (Within the maximum three weeks)
1. Circle Complaints Resolution Centre (CCRC) 1st Day 10 days
2 Local Head Office 11th Day 5 days
3 Corporate Centre 16th Day 6 days

Personal loan customers can contact concerned branch circle for further queries and assistance.

Sr No Circle Network Nodal Officer Telephone Number Contact Details
1 Ahmedabad General Manager NW-I 079-23320128 E-mail: agmcustomer.lhoahm@sbi.co.in
General Manager NW-II 079-23320188
General Manager NW-III 079-23320189 Grievance Cell No.: 079-23320101, 23320102
2 Amaravati General Manager NW-I 040-23387873 E-mail: agmcustomer.lhoand@sbi.co.in
General Manager NW-II 040-23387235
General Manager NW-III 040-23387373 (040) 23387350, 23387268
3 Bengaluru General Manager NW-I 080- 22249005 E-mail: agmcustomer.lhobhan@sbi.co.in
General Manager NW-II 080- 25943155,
080- 25943038
General Manager NW-III 080- 25943584 (080) 25943126
4 Bhopal General Manager NW-I 0755-2575279 E-mail: agmcustomer.lhobho@sbi.co.in
General Manager NW-II 0755-2575714
General Manager NW-III 0755-2570018 (0755) 2575226, 2575537
5 Bhubaneswar General Manager NW-I 0674 2600506 E-mail: agmcustomer.lhobhu@sbi.co.in
General Manager NW-II 0674 2600507 Grievance Cell Tel no. : 0674 2600682
6 Chandigarh General Manager NW-I 0172-4567602 E-mail: agmcustomer.lhocha@sbi.co.in
General Manager NW-II 0172-4567652
General Manager NW-III 0172-4567682 Grievance Cell Tel no. : (0172)4567423, 4562402
7 Chennai General Manager NW-I 044-28308718 E-mail: agmcustomer.lhoche@sbi.co.in
General Manager NW-II 044-28308818
General Manager NW-III 044-28308956 (044) 28308688, 28308809
8 New Delhi General Manager NW-I 011-23407100 E-mail: agmcustomer.lhodel@sbi.co.in
General Manager NW-II 011-23408002
General Manager NW-III 011-23407680 (011)23407121, 23407227
9 Guwahati General Manager NW-I 0361-2237556 E-mail: agmcustomer.lhoguw@sbi.co.in
General Manager NW-II 0361-2237531 Grievance Cell Tel No. 0361-
2237513/2237663
10 Hyderabad General Manager NW-I 040-23466511 E-mail: agmcustomer.lhohyd@sbi.co.in
General Manager NW-II 040-23466521 Grievance Cell Tel no. :(040)23466513, 23466108
11 Jaipur General Manager NW-I 0141-2256303 E-mail: agmcustomer.lhojai@sbi.co.in
General Manager NW-II 0141-2256305
General Manager NW-III 0141-2256381 (0141)2256103
12 Kolkata General Manager NW-I 033-22438241 E-mail: agmcustomer.lhokol@sbi.co.in
General Manager NW-II 033-22435743 Grievance Cell Tel no. 9674710403, 033 –
22489333
General Manager NW-III 033-22436524
13 Lucknow General Manager NW-I 0522 – 2295142 E-mail: agmcustomer.lholuc@sbi.co.in
General Manager NW-II 0522 – 2295172 Grivance Cell Tel No.:-
05222295392, 9076603495
General Manager NW-III 0522 – 2295132 9076603496
14 Maharashtra General Manager NW-I 022-26445506 E-mail: agmcustomer.lhomah@sbi.co.in
General Manager NW-II 022-67514507 Grievance Cell Tel no: 022-26445124
General Manager NW-III 022-67514512
15 Mumbai Metro General Manager NW-I 022-67514403 E-mail: agmcustomer.lhomum@sbi.co.in
General Manager NW-II 022- 67514407 Grievance Cell Tel no. :(022) 26445863, 26445864
16 Patna General Manager NW-I 0612-2219179 E-mail: agmcustomer.lhopat@sbi.co.in
General Manager NW-II 0612-2209005 (0612) 2219469
General Manager NW-III 0612-2209008
17 Thiruvananthapuram General Manager NW-I 0471-2192604 E-mail: agmcustomer.lhotri@sbi.co.in
General Manager NW-II 0471-2192605
General Manager NW-III 0471-2192606 (0471)2192666

Customers can also get in touch with the Principal Nodal Officer if the response received is still unsatisfactory

Principal Nodal Officer

Customer Service Department,

State Bank of India,

State Bank Bhavan, 16th Floor

Madam Cama Road,

Mumbai 400 021,

Contact No:  022 22741216

Email ID – gm.customer@sbi.co.in.

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All Your Needs

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All Your Needs

How Can I Apply for a Personal Loan Online?

Get up to 40 Lakh in 5 Simple Steps

Step 1: Enter your mobile number in the application form

Step 2: Provide your personal details

Step 3: Enter OTP to verify your mobile number

Step 4: Select the loan purpose and loan amount

Step 5: Compare offers and apply for the best-suited loan

Apply Now

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All Your Needs

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All Your Needs

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What our customers say

Smooth & hassle-free loan approval experience

I want to express my gratitude for your exceptional support & guidance throughout my loan application process to Aman (EW17239). Your professionalism & clear communication made the journey smooth and manageable. I appreciate how you helped during loan approval & fast-tracked the documentation. It is rare to find someone so committed to their clients. I truly value the effort you put into ensuring a successful outcome. Thanks again for your invaluable help.

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Sanjay Kumar GuptaMar 30, 2026

Exceptional guidance throughout the process

I’d like to express my sincere appreciation for Mr. Aman Kumar (EW32023) for the excellent assistance provided. His professionalism & willingness to help made the experience smooth & pleasant. Aman Kumar demonstrated patience & clarity while addressing queries and ensured that everything was handled efficiently. Such dedication & customer-focused service truly deserve recognition. Please convey my thanks and appreciation to him for his outstanding support.

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Jyotirmoy SinghaMar 23, 2026

Very helpful and easy to reach

I really wants to appreciate Mohankumar Dhandapani for closing my loan requirement in such a short time and nice manner. He is very much approachable helped me based on my requirements. He explained me all the options in very short time even one option failed immediately helped me to get other options worked. Excellent job done by Mohankumar Dhandapani all the best keep you same way approachable you will get more customers. Thanks to Paisabazar too.

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Kirubagaran GanesanFeb 24, 2026

Reliable help when i needed it most

I am writing this email to express my sincere thanks for your excellent support and guidance on Paisabazaar. My experience was very smooth and satisfying because of your help. You explained everything clearly and made the whole process easy and comfortable for me. I truly appreciate your professionalism, patience, and quick response. I am very happy with the service and would definitely recommend to others because of the great support I received from you. Thank you once again

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DharmeshFeb 22, 2026

Committed support that made everything easy

I’d like to appreciate the Paisabazar team for the excellent loan service. I especially want to recognize one of your agents, Mr. Prince Kumar, for his outstanding support. For more than a month, he continuously followed up with me and assisted me. His commitment & professionalism made the experience smooth & hassle-free. I appreciate his efforts and dedication. Kindly acknowledge his performance and consider rewarding such a sincere employee.

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BhupendraFeb 18, 2026

My Trust in Paisabazaar has Increased

I would like to take a moment to share my sincere feedback regarding the support I received from your team. The executive who assisted me was extremely professional, polite, and knowledgeable. They patiently understood my concern, explained the process clearly, and guided me step by step toward the right solution. I truly appreciate the transparency, timely responses, and genuine effort shown to help me.

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Lalit MaviFeb 12, 2026

Best Place for Taking Loans

I contacted customer care with a few queries, and I am very satisfied with the support I received. The representative was polite, patient, and explained everything clearly. My questions were resolved properly, and the overall experience was smooth and helpful. Thank you for the excellent customer service

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Kokil BarnwalFeb 12, 2026

Easy loan approval with good guidance

Thank you for the support provided for getting personal loan approval. During this process I worked with Mr. Aman Bajpai (EW17239) who was co-ordinator for this entire process of Personal loan, I was incredibly impressed by his efficiency and problem-solving skills. He went out of their way to ensure all my questions were answered and that the disbursement timeline stayed on track. His coordination was really appreciable.

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Riyaj AtarFeb 9, 2026

Apne higher education ke liye loan liya tha

Muhje higher education ke liye loan chahiye tha. Paisabazaar pe apply kiya. Got it at the right time. Quite helpful.

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Puja DanuJan 22, 2026

Sabse jada helpful log the yaha

Maine bht jagah try kiya tha personal loan ka, yaha try kiya toh helpful log mille. Har steps mai aram se samjhaya or usse muhje loan lene mai jda dikkat nhi aayi.

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Anuradha GuptaJan 21, 2026
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Vandana Punj
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Shamik Ghosh

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