UTI Mutual Fund AMC (Asset Management Company) is considered to be the pioneer of the mutual fund industry in India. Since its inception, it has grown to be one of the most trusted names in the industry. This top-notch fund house prides itself on delivering consistent and stable returns that are in line with the objectives of the AMC at large and its funds in particular. Apart from managing a variety of funds through the years, the UTI Mutual Fund Customer Care team has also earned various accolades for its adoption of numerous cutting-edge techniques in order to provide unmatched services to its clients. The following are the key routes through which an investor or prospective investor can get in touch with the customer care team.
A Phone Call to UTI Mutual Fund Customer Care
One of the most convenient ways available to an investor in case they want help from the UTI Mutual Fund Customer Care team is to call them up. Their toll-free number is 1800-266-1230. They are available round the year and round the clock to provide you with answers regarding the transaction process, office and branch locations of UTI, service requests, the status of transactions, information regarding latest schemes and much more.
Online Chat with a Representative
UTI Mutual Fund Customer Care is one of the few fund houses that can boast a dedicated team that can provide customer service support via online chat. The chat facility can be availed by clicking the “Chat Now!” button on the Contact Us page of the UTI Mutual Fund official website – www.utimf.com. The facility is available Monday through Saturday between 10 am and 10 pm.
Call Back Service through SMS
If you would rather have a UTI Mutual Fund Customer Care representative call you back, that can be easily arranged through the AMC’s SMS service. Just SMS the word “Gain” (without quotes) to the number 5676756 and you will soon receive a call back from an authorized representative. Please note that availing this service supersedes any DND service that might be operational on your number and its best to keep key investor information handy in order to get a quick resolution.
Send Me an Advisor Service
It might not be unusual for a service engineer to come to your house and repair your air conditioner, washing machine or refrigerator, but through it might seem unusual, UTI Mutual Fund Customer Care also provides a similar service. In case you wish to avail the “Send me an Advisor” service, you need to fill out and submit a form with key details such as Name, email ID, mobile number, State, City and Pin code. Subsequent to verification by UTI MF customer care, an advisor will come and visit you to answer your queries and assist with any problems you might be facing with your investments.
As compared to the other options mentioned above, this one is quite straightforward. You can send an email detailing your queries/issues to the official customer care email ID email@example.com to seek assistance from the AMC’s customer service team. On receipt of your email, they usually reply back within 2 working days with a resolution to the grievance, an answer to your query or a reply seeking further information to help assist you better. It helps to include key information such as portfolio number, etc. in your emails to the department to help ensure a fast resolution of the process.
Customer Service Form
The UTI Mutual Fund Customer Care department also offers investors with the option of filling out a customer service form under the heading “Write to Us”. The investor needs to fill out some standard details such as Name, Address and Contact Details in order to place a request/make a query/provide suggestions or feedback. For further details please visit the page – www.utimf.com/Contact-US/Pages/Write-To-Us.aspx.