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UCO Bank Personal Loan Customer Care

4.5/5

15.6L Reviews

5.7cr+Satisfied Customers
65+Lending Partners
₹65k Cr+Loans Disbursed
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HDFC Bank
10 Second Disbursal*100% Digital Process*Quick Disbursal
Max Loan Amt.Upto 25L
Rate of Interest9.99% - 12.5%
Tenure upto1-5 Years
Processing Fee6,500
ICICI Bank
100% Digital Process*Quick Disbursal
Max Loan Amt.Upto 25L
Rate of Interest11% - 13%
Tenure upto1-5 Years
Processing FeeUpto 2%
Axis Bank
Low Processing fee
Max Loan Amt.Upto 25L
Rate of Interest9.99% - 17.15%
Tenure uptoUpto 6 Years
Processing FeeUpto 2%
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How Can I Apply for a Personal Loan Online?

Get up to 40 Lakh in 5 Simple Steps

Step 1: Enter your mobile number in the application form

Step 2: Provide your personal details

Step 3: Enter OTP to verify your mobile number

Step 4: Select the loan purpose and loan amount

Step 5: Compare offers and apply for the best-suited loan

UCO Bank Customer Care Toll-Free Number

Toll-Free Number: 1800 103 0123

Contact Numbers and Email IDs of UCO Bank Retail Loan Hubs

Sl.No Name Of Rlh Location Ph.No. E-Mail
1 Ahmedabad Zo, Ahmedabad 079-26573709 / 3710 rlh.ahmedabad@ucobank.co.in
2 Bhopal Zo, Bhopal 0755-4046006/007/ 008 rlh.bhopal@ucobank.co.in
3 Gwalior High Court Road 0751-4003508 rlh.gwalior@ucobank.co.in
4 Indore Zo, Indore 0731-2438305/309/320 rlh.indore@ucobank.co.in
5 Surat Salbatpura 0261- 23202040 rlh.surat@ucobank.co.in
6 Vadodara Alkapuri 0265-2330355 rlh.vadodara@ucobank.co.in
7 Bhubaneshwar Zo, Bhubaneshwar 0674-2531836 rlh.bhubaneswar@ucobank.co.in
8 Rourkela Rourkela Main 0661-2645674 rlh.rourkela@ucobank.co.in
9 Chandigarh Zo, Chandigarh 0172-5037325/329 rlh.chandigarh@ucobank.co.in
10 Ludhiana Zo, Ludhiana 0161-5069053/095/096/097/098 rlh.ludhiana@ucobank.co.in
11 Karnal Karnal Main 0184-2272168 rlh.karnal@ucobank.co.in
12 Jalandhar Zo, Jalandhar 0181-2452251 rlh.jalandhar@ucobank.co.in
13 Bangalore Zo, Bangalore 080-43472789 /2790 rlh.bangalore@ucobank.co.in
14 Chennai Zo, Chennai 044-43405731 rlh.chennai@ucobank.co.in
15 Hyderabad Zo, Hyderabad 040-23302611/23322597 rlh.hyderabad@ucobank.co.in
16 Agartala Agartala Main 0381-2380228 rlh.agartala@ucobank.co.in
17 Guwahati Zo, Guwahati 0361-2665665 rlh.guwahati@ucobank.co.in
18 Howrah Zo, Howrah 033-26663231 rlh.howrah@ucobank.co.in
19 Kolkata Zo, Kolkatta 033-44558376 rlh.kolkata@ucobank.co.in
20 Saltlake Zo, Saltlake 033-44559166 rlh.saltlake@ucobank.co.in
21 Lucknow Zo, Lucknow 0512-2368069 rlh.lucknow@ucobank.co.in
22 Kanpur Halsey Road 0522-2201607 rlh.kanpur@ucobank.co.in
23 Dehradun Dehradun Main 0135-2650742 rlh.dehradun@ucobank.co.in
24 Mumbai Zo, Mumbai 022-40544354/397/398/399 rlh.mumbai@ucobank.co.in
25 Nagpur Zo, Nagpur 0712-2522397 rlh.nagpur@ucobank.co.in
26 Pune Deccan Gymkhana 020-25672880/2881, 020-25663279 rlh.pune@ucobank.co.in
27 Bhilai Sector - 1, Bhilai Raipur 0788-2223584 rlh.bhilai@ucobank.co.in
28 Jabalpur Wleft Town 0761-2411471 rlh.jabalpur@ucobank.co.in
29 Raipur Zo, Raipur 0771-4233116/117 rlh.raipur@ucobank.co.in
30 Jaipur Zo, Jaipur 0141-2226158 rlh.jaipur@ucobank.co.in
31 New Delhi Zo, New Delhi 011-23736133/2585 rlh.newdelhi@ucobank.co.in
32 Patna Zo, Patna 077-39867295 rlh.patna@ucobank.co.in

Corporate Head Office:

UCO Bank Head Office,
10, B T M Sarani, Kolkata - 700 001
West Bengal
India.

Last checked on 2 May 2023

Grievance Redressal

The existing customers of UCO Bank Personal loan can submit a complaint in writing to a branch, Zonal/Head Office or contact bank through Customer Care email ID, Help Line number, SPGRS or any other mode.

Toll Free No 1800 103 0123
Customer Grievance hosp.cscell@ucobank.co.in

Complaints in person

If a customer is dissatisfied with the branch's services or has any complaints/grievances, he or she can file a complaint by sending a written letter to the Branch Manager and receiving an acknowledgment. In addition, customers can drop his/her complaint in the complaint box.

Complaint over phone

The aggreived customers can also communicate with the branch, zonal office and head office over bank’s Toll Free Number 18001030123 - UCO SAMPARK which is accessible on a 24/7 basis.

Complaints are resolved as per the following timelines.

Branch Level 3 days
Zonal Office Level 4 days
Head Office 3 days

The zonal office contact details are mentioned below:

Cities Name Designation Telephone No. Mobile No. Fax No. E-Mail ID
Agartala Shri Raju Das Assistant General Manager 0381 - 238 4163 0381-238 0228 zo.agartala@ucobank.co.in
Ahmedabad Shri Pranab Kumar Biswas Deputy General Manager 079- 40176904 , 079- 40176914 079-2657-9450 zo.ahmedabad@ucobank.co.in
Ajmer Shri Rajesh Upadhyay Deputy General Manager 0145-2622660 0145-2429552 zo.ajmer@ucobank.co.in
Balasore Shri Lalatendu Behera Deputy General Manager - - zo.balasore@ucobank.co.in
Bangalore Shri Ravi Shankar Narayan Deputy General Manager 080-43472702 080-43472777 zo.blr@ucobank.co.in
Begusarai Shri Ramesh Dubey Deputy General Manager 06243-221722 06243-220495 zo.begusarai@ucobank.co.in
Bhagalpur Shri S C Mahapatra Deputy General Manager 0641-2301755 9431214770 0641-2301758 zo.bhagalpur@ucobank.co.in
Bhopal Shri Amit Raj Deputy General Manager 0755-4046002 0755-4046010 zo.bhopal@ucobank.co.in
Bhubaneswar Shri A Jena General Manager 0674-2533626 0674-2531448 zo.bbsr@ucobank.co.in
Chandigarh Shri S K Sachdeva Deputy General Manager 0172-5037356 zo.chng@ucobank.co.in
Chennai Shri Sandeep Kumar Deputy General Manager 044-43405522 044-43405575 zo.chennai@ucobank.co.in
Coimbatore Shri R.S. Ajith Deputy General Manager 0422-4509922 0422 - 4509988 zo.coimbatore@ucobank.co.in
Dehradun Shri Pradeep Anand Keshari Deputy General Manage 0135 - 6510211 0135 - 2650775 zo.dehradun@ucobank.co.in
Dharamshala Shri Hans Raj Thakur Deputy General Manager 01892-223877 01892-222104 zo.drmshala@ucobank.co.in
Durgapur Shri Joydeep Chatterjee Deputy General Manager 0342-2647979 0342-2647979 zo.burdwan@ucobank.co.in
Ernakulam Shri Nilesh S Parate Deputy General Manager 0484-2356641 0484-2356644 zo.tvpuram@ucobank.co.in
Guwahati Shri Ananta Kumar Machary Assistant General Manager 0361-2665750 zo.guwahati@ucobank.co.in
Hooghly Shri Prasenjit Roy Assistant General Manager 2664 0186 2664 0185 zo.hooghly@ucobank.co.in
Hyderabad Shri Amit Srivastava Deputy General Manager 040 - 23322596/598 040 - 23305555 zo.hydb@ucobank.co.in
Indore Shri Ashutosh Sundaram Deputy General Manager 0731-2438303 0731- 2438304 zo.indore@ucobank.co.in
Jaipur Shri Prem Shankar Jha Deputy General Manager 0141-2225672 0141-2226163 zo.jaipur@ucobank.co.in
Jalandhar Shri Sukhdev Singh Deputy General Manager 0181-2225096 0181-5064061 zo.jlndhar@ucobank.co.in
Jodhpur Shri Mahendra Singh Assistant General Manager 0291-2633723 0291-2753039 zo.jodhpur@ucobank.co.in
Jorhat Shri Abhijit Das Assistant General Manager 0376-2309222 0376-2321130/ 2309671 zo.jorhat@ucobank.co.in
Kanpur Shri Amit Bhardwaj Assistant General Manager 0512-2302706 0376-2321130/ 2309671 zo.kanpur@ucobank.co.in
Karnal Shri Sreenivasa Rao Kambhampati Deputy General Manager 0184-4020152 to 0184-4020164 0172-5037357 zo.haryana@ucobank.co.in
Kolkata Shri Ambikanand Jha Deputy General Manager 033-44559135/9144 zo.calcutta@ucobank.co.in
Lucknow Shri Om Prakash Verma Deputy General Manager 0522-4010060 0522-2625432 zo.lucknow@ucobank.co.in
Meerut Shri Abhimannu Rajak Deputy General Manager 0121-2622571 0121-2622293 zo.meerut@ucobank.co.in
Mumbai Shri Rajesh Nagar Deputy General Manager 022-40544302 022-22821187 zo.mumbai@ucobank.co.in
Nagpur Shri Manoj Kumar Anand General Manager 0712-2522397 0712-2543963 zo.nagpur@ucobank.co.in
New Delhi Shri Sujoy Dutta Deputy General Manager 011-23736132 011- 2372-1345 zo.newdelhi@ucobank.co.in
Patna Shri Sudip Dighal Deputy General Manager 0612-6455555 08986460716 0612-2220489 zo.patna@ucobank.co.in
Pune Shri K Balasubramanian Deputy General Manager 020 - 24210228 020 -24210377 zo.pune@ucobank.co.in
Raipur Shri Satya Ranjan Panda Deputy General Manager 0771-4233108 0771-4233107 zo.raipur@ucobank.co.in
Ranchi Shri Sandeep Sharma Deputy General Manager 0651-2330265 0651-2330152 zo.ranchi@ucobank.co.in
Salt Lake Shri Goutam Sarkar Deputy General Manager 033-44559111 033-44559138 zo.saltlake@ucobank.co.in
Sambalpur Shri Vikrant Tandan Assistant General Manager 0663-2541320 0663-2541443 zo.sblpur@ucobank.co.in
Shimla Shri S S Negi Deputy General Manager 0177-2622840 0177-2625061 zo.shimla@ucobank.co.in
Siliguri Shri Sunit Kr Jha Deputy General Manager 03462-255539 03462-255539 zo.suri@ucobank.co.in
Surat Shri Raman Kumar Singh Deputy General Manager 0261-2794100 zo.surat@ucobank.co.in
Varanasi Shri Ghanshyam Parmar Deputy General Manager 0542-2220123, 1923, 1723 0542-222312 zo.varanasi@ucobank.co.in

Complaint through Mail

Customers can submit their grievances by email at hopgr.calcutta@ucobank.co.in

In case if the complainant is not satisfied with the handling of the complaint procedure, he/she can contact the general manager.

General Manager

Strategic Planning Department

Head Office, UCO Bank

2nd Floor, 10, BTM Sarani

Kolkata -700001

Telephone: 033-4455-7977, 033-4455-8424

Email- hosp.cscell@ucobank.co.in

The concerned customer can also appeal to Banking Ombudsman appointed by RBI if they dissatisfied by the decision taken at above levels within 30 days of the receipt of communication of decision of the UCO bank.

Principal Nodal Office for Grievance Redressal: - 

Shri. H K Arora

General Manager Operations and Services Department

2nd Floor, 10 BTM Sarani Head Office Kolkata - 700001

Phone No: 033 44557977 44558482

E-Mail: - hosp.cscell@ucobank.co.in

Principal Nodal Office for Banking Ombudsman Grievance Redressal: - 

Shri. H K Arora

General Manager Operations and Services Department

2nd Floor, 10 BTM Sarani Head Office Kolkata-700001

Phone No: 033 44557977 44558482

E-Mail: - hosp.cscell@ucobank.co.in

Avail Personal Loan for
All Your Needs

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Avail Personal Loan for
All Your Needs

How Can I Apply for a Personal Loan Online?

Get up to 40 Lakh in 5 Simple Steps

Step 1: Enter your mobile number in the application form

Step 2: Provide your personal details

Step 3: Enter OTP to verify your mobile number

Step 4: Select the loan purpose and loan amount

Step 5: Compare offers and apply for the best-suited loan

Avail Personal Loan for
All Your Needs

Avail Personal Loan Banner

Avail Personal Loan for
All Your Needs

FAQs

What are the interest rate and processing fee of UCO Bank Personal Loan?

The interest rate of UCO Bank Personal Loan starts from 10.95% p.a. and the processing fee is Upto 1% of the loan amount (not applicable on UCO Pensioner personal loan)

I want to avail UCO Bank Pensioner Personal Loan. What is the eligibility criterion?

You should be drawing your pension through UCO Bank

What is the repayment period of UCO Bank Pensioner Loan?

The repayment period of UCO Bank Pensioner Loan goes upto 48 months.

Would there be any pre-payment charges if I decide to prepay UCO Bank personal loan?

No, there are no pre-payment charges.

How can I apply for UCO Bank personal loan offline?

You can apply for UCO Bank personal loan offline by visiting the nearest branch of the bank.

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What our customers say

Smooth & hassle-free loan approval experience

I want to express my gratitude for your exceptional support & guidance throughout my loan application process to Aman (EW17239). Your professionalism & clear communication made the journey smooth and manageable. I appreciate how you helped during loan approval & fast-tracked the documentation. It is rare to find someone so committed to their clients. I truly value the effort you put into ensuring a successful outcome. Thanks again for your invaluable help.

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Sanjay Kumar GuptaMar 30, 2026

Exceptional guidance throughout the process

I’d like to express my sincere appreciation for Mr. Aman Kumar (EW32023) for the excellent assistance provided. His professionalism & willingness to help made the experience smooth & pleasant. Aman Kumar demonstrated patience & clarity while addressing queries and ensured that everything was handled efficiently. Such dedication & customer-focused service truly deserve recognition. Please convey my thanks and appreciation to him for his outstanding support.

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Jyotirmoy SinghaMar 23, 2026

Very helpful and easy to reach

I really wants to appreciate Mohankumar Dhandapani for closing my loan requirement in such a short time and nice manner. He is very much approachable helped me based on my requirements. He explained me all the options in very short time even one option failed immediately helped me to get other options worked. Excellent job done by Mohankumar Dhandapani all the best keep you same way approachable you will get more customers. Thanks to Paisabazar too.

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Kirubagaran GanesanFeb 24, 2026

Reliable help when i needed it most

I am writing this email to express my sincere thanks for your excellent support and guidance on Paisabazaar. My experience was very smooth and satisfying because of your help. You explained everything clearly and made the whole process easy and comfortable for me. I truly appreciate your professionalism, patience, and quick response. I am very happy with the service and would definitely recommend to others because of the great support I received from you. Thank you once again

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DharmeshFeb 22, 2026

Committed support that made everything easy

I’d like to appreciate the Paisabazar team for the excellent loan service. I especially want to recognize one of your agents, Mr. Prince Kumar, for his outstanding support. For more than a month, he continuously followed up with me and assisted me. His commitment & professionalism made the experience smooth & hassle-free. I appreciate his efforts and dedication. Kindly acknowledge his performance and consider rewarding such a sincere employee.

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BhupendraFeb 18, 2026

My Trust in Paisabazaar has Increased

I would like to take a moment to share my sincere feedback regarding the support I received from your team. The executive who assisted me was extremely professional, polite, and knowledgeable. They patiently understood my concern, explained the process clearly, and guided me step by step toward the right solution. I truly appreciate the transparency, timely responses, and genuine effort shown to help me.

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Lalit MaviFeb 12, 2026

Best Place for Taking Loans

I contacted customer care with a few queries, and I am very satisfied with the support I received. The representative was polite, patient, and explained everything clearly. My questions were resolved properly, and the overall experience was smooth and helpful. Thank you for the excellent customer service

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Kokil BarnwalFeb 12, 2026

Easy loan approval with good guidance

Thank you for the support provided for getting personal loan approval. During this process I worked with Mr. Aman Bajpai (EW17239) who was co-ordinator for this entire process of Personal loan, I was incredibly impressed by his efficiency and problem-solving skills. He went out of their way to ensure all my questions were answered and that the disbursement timeline stayed on track. His coordination was really appreciable.

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Riyaj AtarFeb 9, 2026

Apne higher education ke liye loan liya tha

Muhje higher education ke liye loan chahiye tha. Paisabazaar pe apply kiya. Got it at the right time. Quite helpful.

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Puja DanuJan 22, 2026

Sabse jada helpful log the yaha

Maine bht jagah try kiya tha personal loan ka, yaha try kiya toh helpful log mille. Har steps mai aram se samjhaya or usse muhje loan lene mai jda dikkat nhi aayi.

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Anuradha GuptaJan 21, 2026
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Anubhuti Agrawal profile
Written ByLinkedIn icon
Anubhuti Agrawal
Shamik Ghosh profile
Reviewed ByLinkedIn icon
Shamik Ghosh

Paisabazaar is a loan aggregator and is authorized to provide services on behalf of its partners.

The APR (Annual Percentage Rate) of a personal loan is its annualised cost of borrowing, which includes the interest rate as well as the processing fees, documentation fees and other fees charged during the loan origination. The APR is expressed in the form of a percentage and thus, allows personal loan applicants to detect personal loan schemes offered at lower interest rates but with higher processing fees and/or other charges.

The APR of personal loans usually ranges between 11.29% to 35%. For example, assume that you have availed a personal loan of Rs. 5 lakhs @ 10.50% p.a. with a repayment tenure of 5 years. The processing fee charged for this loan is 1.5% of the loan amount, which amounts to Rs 7,500. Therefore, the total borrowing cost of your personal loan will be Rs 1,52,317 and its APR will be 11.16%.

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