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IDFC FIRST Personal Loan Customer Care Number

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Tenure upto1-5 Years
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Rate of Interest9.99% - 17.15%
Tenure uptoUpto 6 Years
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Rate of Interest9.98% - 17.2%
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How Can I Apply for a Personal Loan Online?

Get up to ₹40 Lakh in 5 Simple Steps

Step 1: Enter your mobile number in the application form

Step 2: Provide your personal details

Step 3: Enter OTP to verify your mobile number

Step 4: Select the loan purpose and loan amount

Step 5: Compare offers and apply for the best-suited loan

IDFC FIRST Bank Personal Loan Customer Care Number

Helpline Number: 1800 10 888

Email - banker@idfcfirstbank.com

Timings: 9:30 am to 6.00 pm (all working days excluding 2nd and 4th Saturday & Bank Holidays)

WhatsApp: 9555 555 555

For customers traveling abroad: +91 22 6248 5152

Helpline Numbers For NRI Customers (Calling from Overseas)

Calling From Phone Number Toll Free/Local Call
USA 18337039805 Toll Free
Canada 18337039811 Toll Free
UK 0 8000 478 414 Toll Free
Singapore 800 101 4006 Toll Free
Australia 1800314585 Toll Free
UAE 8000 187 922 Toll Free
Saudi Arabia 8008500980 Toll Free
Oman 80074528 Toll Free
Qatar 00 800 100 089 Toll Free
Bahrain 80006082 Toll Free
Germany 8001815050 Toll Free
Hong Kong 852 30082199 Local Call
Belgium 3228962986 Local Call
Ireland 35315712658 Local Call
Italy 390230578885 Local Call
Spain 34935472751 Local Call
Netherlands 31207971718 Local Call
Switzerland 41225449992 Local Call

The existing customers of IDFC First Personal Loan can also submit requests or complaints online by visiting the “Customer Service” section of IDFC First Bank’s website.

Registered Office

IDFC FIRST Bank Ltd

KRM Tower, 7th Floor, No. 1,

Harrington Road, Chetpet,

Chennai - 600031, Tamil Nadu, India

Corporate Office

IDFC FIRST Bank Ltd

Naman Chambers,

C-32, G-Block,

Bandra-Kurla Complex,

Bandra East, Mumbai - 400051, India

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Grievance Redressal

Level 1

Personal loan customers can call or send emails or visit the branch for redressal of their grievances:

Mode Contact details
Call center 1800 10 888 (24*7)
Email banker@idfcfirstbank.com
For NRI customers nriservices@idfcfirstbank.com

Level 2

If a customer is still not satisfied with the resolution provided or the timelines of the response, he/she can escalate the grievance to Regional Nodal officers.

Regional Nodal Officer Email ID - RNO@idfcfirstbank.com

Regional Nodal Officer Contact Number - 022-41652700
Timing – Monday to Saturday – 9:30 to 18:00
(except 2nd and 4th Saturdays and all bank holidays)

The details of the Regional Nodal Officers of IDFC First Bank are given below:

S.No Branch Nodal Officer Name Address
1 Ahmedabad Vaibhav Johri IDFC FIRST Bank , Sun Square CG Road, TP 20, FP No 80 to 91, Umashankar Joshi Marg, Beside Hotel Regenta, Navrangpura, Ahmedabad, Gujarat 380006
2 Bangalore Gopalakrishna Pai IDFC FIRST BANK, Building, Plot No 79, Residency, Residency Rd, Richmond Town, Bengaluru, Karnataka 560025
3 Bhopal Shahid Shaikh IDFC FIRST Bank LTD, 302-302A 3rd Floor Megapolls Square 579 MG Road, Indore - 452001
4 Bhubaneswa r Rakesh Upadhyay Ground floor, Vishnu Chambers,J-4, Block GP, Salt Lake Sector 5, Biddhannagar, Kolkata-700091
5 Chandigarh Dhirendra Singh IDFC FIRST Bank,, SCO 169-170 Madhya Marg Sector 8C, Chandigarh- 160009
6 Chennai Sathya Jegadeesh Rajagopal IDFC FIRST Bank, Plot No.7B , Gandhi Mandapam Road , 1st Floor ,Kotturpuram, Chennai – 600085.
7 Guwahati Rakesh Upadhyay Ground floor, Vishnu Chambers,J-4, Block GP, Salt Lake Sector 5, Biddhannagar, Kolkata-700091
8 Hyderabad Kunal Shah IDFC FIRST Bank LTD, 1-10-63/1/1, Veer
Chambers, Chikoti Gardens, Begumpet,
Hyderabad - 500016
9 Jaipur Neha Gothwal IDFC First Bank K-12, Malviya Marg C Scheme, Jaipur - 302002
10 Kanpur Gaurav Modi IDFC FIRST Bank ,Ground Floor , Premises bearing number -17/3-B, Meghdoot Hotel Building, Mall Road, Kanpur, KANPUR NAGAR - 208001
11 Kolkata Rakesh Upadhyay Ground floor, Vishnu Chambers,J-4, Block GP, Salt Lake Sector 5, Biddhannagar, Kolkata-700091
12 Mumbai Meenakshi Sallyan IDFC FIRST Bank, Building no. 09, 17th floor,
Gigaplex Raheja Mindspace IT-5, Airoli, Navi
Mumbai – 400708, Maharashtra
13 New Delhi Anubha Jain IDFC First Bank, Ground Floor, Shop No: G-01 & G-02, Bhagwati Plaza, Plot No: 12, Sector: 5, Dwarka, New Delhi - 110075
14 Patna Rakesh Upadhyay Ground floor, Vishnu Chambers,J-4, Block GP, Salt Lake Sector 5, Biddhannagar, Kolkata-700091
15 Thiruvanant hapuram Sathya Jegadeesh Rajagopal IDFC FIRST Bank, Plot No.7B , Gandhi Mandapam Road , 1st Floor ,Kotturpuram, Chennai – 600085
16 Dehradun Manoj Pandey IDFC FIRST Bank ,59/3 Ground & 2nd floor RAJPUR Road Dehradun, next to IDBI BANK UTTARAKHAND - 248001
17 Ranchi Rakesh Upadhyay Ground floor, Vishnu Chambers,J-4, Block GP, Salt Lake Sector 5, Biddhannagar, Kolkata-700091
18 Raipur Bablu Patel IDFC FIRST Bank Ltd, Regional Office, 5th Floor, Moti Mahal Palladium, Raipur, Chhattisgarh-492001
19 Jammu Dhirendra Singh IDFC FIRST Bank, SCO 169-170 Madhya Marg Sector 8C, Chandigarh- 160009

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Level 3

Customers can escalate their grievances to the Principal Nodal Officer if they are not satisfied with responses received at any of the above levels.

The Principal Nodal Officer:

Mr. Vipul Raj
IDFC FIRST Bank Ltd.
Building no. 09, 17th floor,
Gigaplex Raheja Mindspace IT-5, Airoli,
Navi Mumbai – 400708, Maharashtra
Email ID: - PNO@idfcfirstbank.com
Number: - 1800 209 9771 (24*7)

How Can I Apply for a Personal Loan Online?

Get up to ₹40 Lakh in 5 Simple Steps

Step 1: Enter your mobile number in the application form

Step 2: Provide your personal details

Step 3: Enter OTP to verify your mobile number

Step 4: Select the loan purpose and loan amount

Step 5: Compare offers and apply for the best-suited loan

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