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IDFC FIRST Personal Loan Customer Care Number

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ICICI BankICICI Bank
Processing Time3 - 5 Days
Interest Rate9.99% onwards
Processing FeesUpto 2.5%
Max. Loan Amount₹2 Crore
HDFC BankHDFC Bank
Processing Time3 - 5 Days
Interest Rate9.99% onwards
Processing Fees₹4999+GST
Max. Loan Amount₹50 Lakh
Axis BankAxis Bank
Processing Time3 - 5 Days
Interest Rate9.99% onwards
Processing FeesUpto 2%
Max. Loan Amount₹40 Lakh
Kotak BankKotak Bank
Processing Time3 - 5 Days
Interest Rate9.99% onwards
Processing Fees₹12999+GST
Max. Loan Amount₹50 Lakh
Bajaj FinservBajaj Finserv
Processing Time1 - 2 Days
Interest Rate10% onwards
Processing FeesUpto 1.2%
Max. Loan Amount₹75 Lakh
IDFC First BankIDFC First Bank
Processing Time1 - 2 Days
Interest Rate9.99% onwards
Processing FeesUpto 2%
Max. Loan Amount₹1 Crore
CholamandalamCholamandalam
Processing Time3 - 5 Days
Interest Rate17% onwards
Processing FeesUpto 4%
Max. Loan Amount₹50 Lakh

IDFC FIRST Bank Personal Loan Customer Care Number

Helpline Number: 1800 10 888

Email - banker@idfcfirstbank.com

Timings: 9:30 am to 6.00 pm (all working days excluding 2nd and 4th Saturday & Bank Holidays)

WhatsApp: 9555 555 555

For customers traveling abroad: +91 22 6248 5152

Helpline Numbers For NRI Customers (Calling from Overseas)

Calling From Phone Number Toll Free/Local Call
USA 18337039805 Toll Free
Canada 18337039811 Toll Free
UK 0 8000 478 414 Toll Free
Singapore 800 101 4006 Toll Free
Australia 1800314585 Toll Free
UAE 8000 187 922 Toll Free
Saudi Arabia 8008500980 Toll Free
Oman 80074528 Toll Free
Qatar 00 800 100 089 Toll Free
Bahrain 80006082 Toll Free
Germany 8001815050 Toll Free
Hong Kong 852 30082199 Local Call
Belgium 3228962986 Local Call
Ireland 35315712658 Local Call
Italy 390230578885 Local Call
Spain 34935472751 Local Call
Netherlands 31207971718 Local Call
Switzerland 41225449992 Local Call

The existing customers of IDFC First Personal Loan can also submit requests or complaints online by visiting the “Customer Service” section of IDFC First Bank’s website.

Registered Office

IDFC FIRST Bank Ltd

KRM Tower, 7th Floor, No. 1,

Harrington Road, Chetpet,

Chennai - 600031, Tamil Nadu, India

Corporate Office

IDFC FIRST Bank Ltd

Naman Chambers,

C-32, G-Block,

Bandra-Kurla Complex,

Bandra East, Mumbai - 400051, India

Grievance Redressal

Level 1

Personal loan customers can call or send emails or visit the branch for redressal of their grievances:

Mode Contact details
Call center 1800 10 888 (24*7)
Email banker@idfcfirstbank.com
For NRI customers nriservices@idfcfirstbank.com

Level 2

If a customer is still not satisfied with the resolution provided or the timelines of the response, he/she can escalate the grievance to Regional Nodal officers.

Regional Nodal Officer Email ID - RNO@idfcfirstbank.com

Regional Nodal Officer Contact Number - 022-41652700
Timing – Monday to Saturday – 9:30 to 18:00
(except 2nd and 4th Saturdays and all bank holidays)

The details of the Regional Nodal Officers of IDFC First Bank are given below:

S.No Branch Nodal Officer Name Address
1 Ahmedabad Vaibhav Johri IDFC FIRST Bank , Sun Square CG Road, TP 20, FP No 80 to 91, Umashankar Joshi Marg, Beside Hotel Regenta, Navrangpura, Ahmedabad, Gujarat 380006
2 Bangalore Gopalakrishna Pai IDFC FIRST BANK, Building, Plot No 79, Residency, Residency Rd, Richmond Town, Bengaluru, Karnataka 560025
3 Bhopal Shahid Shaikh IDFC FIRST Bank LTD, 302-302A 3rd Floor Megapolls Square 579 MG Road, Indore - 452001
4 Bhubaneswa r Rakesh Upadhyay Ground floor, Vishnu Chambers,J-4, Block GP, Salt Lake Sector 5, Biddhannagar, Kolkata-700091
5 Chandigarh Dhirendra Singh IDFC FIRST Bank,, SCO 169-170 Madhya Marg Sector 8C, Chandigarh- 160009
6 Chennai Sathya Jegadeesh Rajagopal IDFC FIRST Bank, Plot No.7B , Gandhi Mandapam Road , 1st Floor ,Kotturpuram, Chennai – 600085.
7 Guwahati Rakesh Upadhyay Ground floor, Vishnu Chambers,J-4, Block GP, Salt Lake Sector 5, Biddhannagar, Kolkata-700091
8 Hyderabad Kunal Shah IDFC FIRST Bank LTD, 1-10-63/1/1, Veer
Chambers, Chikoti Gardens, Begumpet,
Hyderabad - 500016
9 Jaipur Neha Gothwal IDFC First Bank K-12, Malviya Marg C Scheme, Jaipur - 302002
10 Kanpur Gaurav Modi IDFC FIRST Bank ,Ground Floor , Premises bearing number -17/3-B, Meghdoot Hotel Building, Mall Road, Kanpur, KANPUR NAGAR - 208001
11 Kolkata Rakesh Upadhyay Ground floor, Vishnu Chambers,J-4, Block GP, Salt Lake Sector 5, Biddhannagar, Kolkata-700091
12 Mumbai Meenakshi Sallyan IDFC FIRST Bank, Building no. 09, 17th floor,
Gigaplex Raheja Mindspace IT-5, Airoli, Navi
Mumbai – 400708, Maharashtra
13 New Delhi Anubha Jain IDFC First Bank, Ground Floor, Shop No: G-01 & G-02, Bhagwati Plaza, Plot No: 12, Sector: 5, Dwarka, New Delhi - 110075
14 Patna Rakesh Upadhyay Ground floor, Vishnu Chambers,J-4, Block GP, Salt Lake Sector 5, Biddhannagar, Kolkata-700091
15 Thiruvanant hapuram Sathya Jegadeesh Rajagopal IDFC FIRST Bank, Plot No.7B , Gandhi Mandapam Road , 1st Floor ,Kotturpuram, Chennai – 600085
16 Dehradun Manoj Pandey IDFC FIRST Bank ,59/3 Ground & 2nd floor RAJPUR Road Dehradun, next to IDBI BANK UTTARAKHAND - 248001
17 Ranchi Rakesh Upadhyay Ground floor, Vishnu Chambers,J-4, Block GP, Salt Lake Sector 5, Biddhannagar, Kolkata-700091
18 Raipur Bablu Patel IDFC FIRST Bank Ltd, Regional Office, 5th Floor, Moti Mahal Palladium, Raipur, Chhattisgarh-492001
19 Jammu Dhirendra Singh IDFC FIRST Bank, SCO 169-170 Madhya Marg Sector 8C, Chandigarh- 160009

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Level 3

Customers can escalate their grievances to the Principal Nodal Officer if they are not satisfied with responses received at any of the above levels.

The Principal Nodal Officer:

Mr. Vipul Raj
IDFC FIRST Bank Ltd.
Building no. 09, 17th floor,
Gigaplex Raheja Mindspace IT-5, Airoli,
Navi Mumbai – 400708, Maharashtra
Email ID: - PNO@idfcfirstbank.com
Number: - 1800 209 9771 (24*7)

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What our customers say

Get My Personal loan disbursed

I would like to give a huge shoutout to Munni Nayak from Paisabazaar for her incredible support in helping me get my personal loan disbursed within just a few days. She was extremely cooperative throughout the entire process and demonstrated great knowledge by explaining every step in detail with patience and clarity. I truly appreciate her dedication, professionalism, and the smooth experience she provided. Thank you so much, Munni, for all your help and support!

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Preeti BhattMay 16, 2026

Smooth & hassle-free loan approval experience

I want to express my gratitude for your exceptional support & guidance throughout my loan application process to Aman (EW17239). Your professionalism & clear communication made the journey smooth and manageable. I appreciate how you helped during loan approval & fast-tracked the documentation. It is rare to find someone so committed to their clients. I truly value the effort you put into ensuring a successful outcome. Thanks again for your invaluable help.

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Sanjay Kumar GuptaMar 30, 2026

Exceptional guidance throughout the process

I’d like to express my sincere appreciation for Mr. Aman Kumar (EW32023) for the excellent assistance provided. His professionalism & willingness to help made the experience smooth & pleasant. Aman Kumar demonstrated patience & clarity while addressing queries and ensured that everything was handled efficiently. Such dedication & customer-focused service truly deserve recognition. Please convey my thanks and appreciation to him for his outstanding support.

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Jyotirmoy SinghaMar 23, 2026

Very helpful and easy to reach

I really wants to appreciate Mohankumar Dhandapani for closing my loan requirement in such a short time and nice manner. He is very much approachable helped me based on my requirements. He explained me all the options in very short time even one option failed immediately helped me to get other options worked. Excellent job done by Mohankumar Dhandapani all the best keep you same way approachable you will get more customers. Thanks to Paisabazar too.

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Kirubagaran GanesanFeb 24, 2026

Reliable help when i needed it most

I am writing this email to express my sincere thanks for your excellent support and guidance on Paisabazaar. My experience was very smooth and satisfying because of your help. You explained everything clearly and made the whole process easy and comfortable for me. I truly appreciate your professionalism, patience, and quick response. I am very happy with the service and would definitely recommend to others because of the great support I received from you. Thank you once again

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DharmeshFeb 22, 2026

Committed support that made everything easy

I’d like to appreciate the Paisabazar team for the excellent loan service. I especially want to recognize one of your agents, Mr. Prince Kumar, for his outstanding support. For more than a month, he continuously followed up with me and assisted me. His commitment & professionalism made the experience smooth & hassle-free. I appreciate his efforts and dedication. Kindly acknowledge his performance and consider rewarding such a sincere employee.

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BhupendraFeb 18, 2026

My Trust in Paisabazaar has Increased

I would like to take a moment to share my sincere feedback regarding the support I received from your team. The executive who assisted me was extremely professional, polite, and knowledgeable. They patiently understood my concern, explained the process clearly, and guided me step by step toward the right solution. I truly appreciate the transparency, timely responses, and genuine effort shown to help me.

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Lalit MaviFeb 12, 2026

Best Place for Taking Loans

I contacted customer care with a few queries, and I am very satisfied with the support I received. The representative was polite, patient, and explained everything clearly. My questions were resolved properly, and the overall experience was smooth and helpful. Thank you for the excellent customer service

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Kokil BarnwalFeb 12, 2026

Easy loan approval with good guidance

Thank you for the support provided for getting personal loan approval. During this process I worked with Mr. Aman Bajpai (EW17239) who was co-ordinator for this entire process of Personal loan, I was incredibly impressed by his efficiency and problem-solving skills. He went out of their way to ensure all my questions were answered and that the disbursement timeline stayed on track. His coordination was really appreciable.

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Riyaj AtarFeb 9, 2026

Apne higher education ke liye loan liya tha

Muhje higher education ke liye loan chahiye tha. Paisabazaar pe apply kiya. Got it at the right time. Quite helpful.

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Puja DanuJan 22, 2026
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Anubhuti Agrawal profile
Written ByLinkedIn icon
Anubhuti Agrawal
Shamik Ghosh profile
Reviewed ByLinkedIn icon
Shamik Ghosh

Paisabazaar is a loan aggregator and is authorized to provide services on behalf of its partners.

The APR (Annual Percentage Rate) of a personal loan is its annualised cost of borrowing, which includes the interest rate as well as the processing fees, documentation fees and other fees charged during the loan origination. The APR is expressed in the form of a percentage and thus, allows personal loan applicants to detect personal loan schemes offered at lower interest rates but with higher processing fees and/or other charges.

The APR of personal loans usually ranges between 11.29% to 35%. For example, assume that you have availed a personal loan of Rs. 5 lakhs @ 10.50% p.a. with a repayment tenure of 5 years. The processing fee charged for this loan is 1.5% of the loan amount, which amounts to Rs 7,500. Therefore, the total borrowing cost of your personal loan will be Rs 1,52,317 and its APR will be 11.16%.

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