ICICI Prudential Mutual Fund AMC is a JV between ICICI Bank, one of India’s leading private sector banking entities, and Prudential Plc, a leading UK-based financial services company. At present, ICICI Prudential Mutual Fund AMC is ranked among the top 5 fund houses in India with products and services ranging across the entire gamut of capital markets. Being one of the largest players in India’s mutual funds market, it is only natural that the ICICI Prudential Mutual Fund customer care team is one of the best in India. Whether you are an existing investor or a prospective one, you have various channels at your disposal in order to reach out to the AMC’s dedicated and efficient team of customer service specialists.
ICICI Prudential Mutual Fund Customer Care Toll Free Number
One of the most popular ways of reaching out to the contact center team is to just pick up your phone and give them a call. In case you are calling using a BSNL/MTNL number, you can call toll-free on 1800-222-999 to place your request/get your query answered. For those with other service providers, the applicable toll-free number is 1800-200-6666. For details regarding the working hours of the phone center, visit the ICICI Prudential Mutual Funds website – www.icicipruamc.com. In case you are already invested in a fund from ICICI Prudential Mutual Fund AMC, make sure you have your portfolio number and other key information handy to ensure a quick resolution.
The Email Route to contact ICICI Prudential Mutual Fund Customer Care
With more and more services moving online, it is only natural that a leading fund house such as ICICI Mutual Fund AMC provides investors with a dedicated email service in order to ask their queries and voice their concerns. The registered customer service id for AMC is firstname.lastname@example.org. The key benefit of this ICICI Prudential Mutual Fund customer care contact route is that in case you want to send documents, you can easily attach digital copies of those to the email in order to facilitate swift resolution of your query/grievance.
Contacting the Investor Service Office
In case you have already been in touch with the ICICI Prudential Mutual Fund customer care team and they have been unable to resolve your issue to your satisfaction, the fund house offers a route to escalate your complaint/grievance. To escalate cases related to queries and grievances, the investor can contact the dedicated Investor Service Officer, Mr. Yatin Suvarna. For other complaints and issues, you can contact the Head of Compliance and Legal Services, Ms. Supriya Sapre.
For those seeking a more personal face to face interaction with a member of the ICICI Mutual Fund Customer Care Team, the AMC has registered offices all over India. All you need to do is drop in during their working hours and a representative will assist you by answering your queries or assisting with resolving your grievances. For a full list of ICICI Prudential Mutual Fund AMC offices across India and their official working hours, you can log on to the AMC’s official website.