Become a DSA Partner With Paisabazaar

How long does the onboarding process take?
The onboarding process usually takes 5-10 minutes to complete. However, the verification will be completed in 1-2 business days.

What happens if I face any issues during the onboarding process?
You can contact our customer support team for assistance with any issues or queries.

Can I update my profile information after onboarding?
Yes, you can update your profile information by logging into your account and accessing the profile settings. Although, certain information is not allowed to change.

Is there a fee for using the platform?
No, there is no fee for using this platform.

Can I cancel or delete my account?
Yes, you can cancel/delete your account. For this, you have to raise a request to our customer support team and one of our team members will guide you further.

Why do I need to verify my mobile number?
Mobile number verification is important for security and communication purposes. All updates will be communicated through the number provided.

How do I verify my mobile number?
You will receive an OTP (One-Time Password) on your registered mobile number. Please enter this OTP on the verification page to proceed.

What is the difference between registering as Individual and Company?
To register as a company, you should be registered under company act and have company PAN. Also, your bank details should also be on your company name. If you work alone or as a sole proprietor you can register yourself as an Individual. Company PAN has “C” or “F” as their 4th letter in PAN. Individual PAN has “P” as their 4th letter in PAN.

Can I register as both Individual and Company?
No, You can select any one option, however if you have GST as an individual, you can avail  benefits on taxes and reimbursements.

How would I login after creating my account?
Whenever you want to log in, you have to provide your mobile number which you used while account creation and you have to provide OTP each time

What are the benefits of registering as a company?
Registering as a company can provide certain tax benefits and legal protections.

What personal information is required during registration?
You will need to provide your full name, PAN details, date of birth, email address and other relevant personal information.

Is my personal information safe and secure?
Yes, we take data privacy and security very seriously. Your personal information will be protected in accordance with our privacy policy.

What bank details are required?
You will need to provide your bank account number, IFSC code, and bank name. At this step, you will also need to provide the GST number if you have any.

Can I add multiple bank accounts?
No, you can add only one bank account at once. Although you can change your bank if required in future.

Can I add the bank account of my spouse/parents?
No, you can add only those accounts whose name matches with your PAN details.

Can I provide GST if I have registered as an Individual?
Yes, you can provide GST even if you have registered as an individual.

What documents are required for KYC verification?
You will need to upload clear copies of PAN, either Bank Statement or Cancelled cheque for bank verification, either Rental agreement, Electricity bill or Aadhar (front & back). You will also need to upload GST if you have any.

How do I upload the KYC documents?
You can upload the required documents directly on the platform. You have to make sure the documents are clear, under the size limit of 1 mb and of acceptable format (pdf, jpg, jpeg)

Why is KYC important in the onboarding process?
KYC is important to confirm the authenticity of the partner. It is also a compliance check as mandated by regulatory bodies.

In what conditions could my documents get rejected?
Your documents could get rejected if they are not clear, information do not match with details provided or if they are not up-to-date)

What if my documents are rejected?
If your documents are rejected, you will receive a notification with specific reasons. You can resubmit the corrected documents.

Can I move forward without providing KYC documents?
No, KYC step is mandatory, you cannot move forward without completing it.

What is the format for the business upload file?
There are two ways to upload business:

1. By filling form
2. By uploading excel file

Both are available on the My Business page. You can download Sample excel file from there as well.

When should I upload the business data?
Whenever a loan is disbursed, you can upload the data. Also, you can download for multiple LANs in one file. 

How often do I need to upload business data?
You can upload data as many times as you can. 

What happens if I make a mistake in the uploaded data?
If the format does not match or the uploaded data was already uploaded before, then it will not be accepted by the system.

What documents are required for each loan account number?
The appraisal report is mandatory for each account. One or more of the following documents will be required – Statement of Account, Sanction Letter, Short Enquiry, Bank Confirmation. 

How should I organize the documents?
You can make one file for each LAN with all supportive documents at one place for easy management. 

What is the maximum file size for document uploads?
Maximum file size for each document is 2 MB. 

What type of files are accepted?
Pdf, jpg, jpeg and PNG are acceptable.

How long does it take to process the uploaded data and initiate the payout?
It usually takes 1-2 working days to validate business data and initiate payout.

What payment methods are supported for payouts?
We support payments through all modes of online transactions. Offline payments are not supported from our side.

How can I track the status of my payout?
You can track the status of your business file, LANs and payouts on your dashboard. If you have any queries you can raise a request from the help portal. 

What happens if there are discrepancies in the payout amount?
If you feel there are discrepancies in the payout amount, you can raise a request or contact us @1800-xxx-xxxx. You can also write us at payments@paisabazaar.com

Can I request an early payout?
Yes you can request for an early payout but there should be a valid reason for it and should be approved by our HOD.