Download AppGet the app — instant
card and loan offers!
Paisabazaar Logo - Compare loans and credit cards

Bank of India Personal Loan Customer Care

iconicon
Get Cashback of 1,000* on Loan Disbursal
Valid till 31st March '26*T&C Apply
Instant Personal Loan

Get up to ₹50 Lakhs starting at 9.98%

4.5/5

15.5L Reviews

5.7cr+Satisfied Customers
65+Lending Partners
₹65k Cr+Loans Disbursed
Icon image of Wide Choice

Wide Choice

Curated offers from 30+ lenders

Icon image of Quick Disbursal

Quick Disbursal

Money in your account instantly

Icon image of SmartMatch

SmartMatch

Offers ranked according to eligibility

Icon image of Digital Process

Digital Process

Hassle-free & paperless

Find Best Personal Loan Offers

Sort by:

HDFC Bank
10 Second Disbursal*100% Digital Process*Quick Disbursal
Max Loan Amt.Upto 25L
Rate of Interest9.99% - 12.5%
Tenure upto1-5 Years
Processing Fee6,500
ICICI Bank
100% Digital Process*Quick Disbursal
Max Loan Amt.Upto 25L
Rate of Interest11% - 13%
Tenure upto1-5 Years
Processing FeeUpto 2%
Axis Bank
Low Processing fee
Max Loan Amt.Upto 25L
Rate of Interest9.99% - 17.15%
Tenure uptoUpto 6 Years
Processing FeeUpto 2%
Why Choose Paisabazaar?
image of Compare & Choose the <strong>Best Offer</strong>

Compare & Choose the Best Offer

image of Pre-approved Offers with <strong>Instant Disbursals</strong>

Pre-approved Offers with Instant Disbursals

image of Know Your <strong>Chances of Approval</strong>

Know Your Chances of Approval

image of End-to-End <strong>Digital Process</strong>

End-to-End Digital Process

How Can I Apply for a Personal Loan Online?

Get up to 40 Lakh in 5 Simple Steps

Step 1: Enter your mobile number in the application form

Step 2: Provide your personal details

Step 3: Enter OTP to verify your mobile number

Step 4: Select the loan purpose and loan amount

Step 5: Compare offers and apply for the best-suited loan

Bank Of India Personal Loan Customer Care Toll Free Number

Toll free Number

Call Centre is available 24x7

1800 103 1906

1800 220 229 (Covid Support)

Chargeable Number

(022) – 40919191

The customers can also visit head office with their complaints:

Head Office :

BANK OF INDIA

STAR HOUSE, C - 5, "G" Block,

Bandra Kurla Complex, Bandra (East),

Mumbai 400 051

Ph: 022-66684444

If NRI customers have any queries, they can email HeadOffice.NRI@bankofindia.co.in

Specialised NRI Branches – India

Ahmedabad NRI Branch

Bank of India,

Opp. Town Hall, Ellisbridge, Ahmedabad - 380 006.

Contact Numbers: 0091-079- 26580514/ 26581538/ 26585038.

E-Mail: ahmdnri.ahmedabad@bankofindia.co.in

Anand NRI Branch

“KalpaVraksh”, Dr. Cook Road, Opp. Shastribaug Corner, Anand 380 001

Contact Numbers: 0091-2692 256291/2, 0091-2692 256290

E-Mail : anandnri.vadodara@bankofindia.co.in

Bhuj NRI Branch

N.K. Towers, Opp. Jilla Panchayat Bhavan,

Bhuj-Kutch, GUJARAT-370 001

Contact Numbers: 0091-2832-250832

Fax : 0091-2832-250721

E-Mail : Bhujnri.Gandhingr@bankofindia.co.in

Ernakulam NRI Branch

Bank of India,

Collis Estate, M.G Road, Cochin, Ernakulum, -682016.

Contact Numbers: 0091-04842380535,2389955,2365158

Fax: 0091-484-2370352

E-Mail: ErnakulamNRI.Kerala@bankofindia.co.in

Mumbai NRI Branch

Bank of India,

70/80 , M.G Road ,Ground Floor, Fort, PIN-400 001.

Contact Numbers: 0091-22-22668100,22668102

Fax: 0091-22-22-22668101

E-Mail: MumbaiNRI.Mumbaisouth@bankofindia.co.in

New Delhi NRI Branch

P T I Building, 4, Sansad Marg, New Delhi - 110 001

Contact Numbers: 0091-11-28844078, 0091-11-23730108, 0091-11-28844079

Fax: 0091-11-23357309

E-Mail: NewDelhiNRI.NewDelhi@bankofindia.co.in

Margao NRI Branch

Rua Jose Inacio Loyla, New Market,Po-272.

State: Goa, City: Margaon,

PIN:403601

E-Mail: Margaonri.Goa@bankofindia.co.in

Pudhucherry Nri

No.21,Bussy St.1St Floor, Opp.Saraswathi Thirumanamahal Pudhucherry

State: U.T. Of Pondicherry, City: PUDUCHERRY, PIN:601101

Contact Numbers:(0413) 2338500,2338501,9597456500,

E-Mail: PudhucheryNri.Chennai@bankofindia.co.in

Navsari Nri

1 St Floor, Bank Of India Navsari Branch Near Tower

State: Gujarat, City: Navsari, PIN:396445

E-Mail: NavsariNri.Vadodara@bankofindia.co.in

Last updated on 16 February 2024

Grievance Redressal

Level 1: Branch Level/Online Complaint (OCRM)

The existing customers of Bank of India Personal loan customers can first contact the Branch Manager for immediate redressal in case of any complaints.

OCRM: Alternatively, customers can fill in the “Grievance Form” online on the bank’s website. The system will provide a “Tracker ID” to the respective customers which will help to track the progress of the complaint. Tracker ID is required to be preserved by customers for future references.

Level 2: Zonal Level

The customer can approach the respective Zonal Manager in case the compliant is not resolved to his/her satisfaction, by providing a tracking number or reference number.

For Customer/Non-customers, mail to: cgro.boi@bankofindia.co.in

(15 digit account number to be mentioned in the subject line by customers)

Nodal Officer for Grievance Redressal /BCSBI compliance officer at Head Office

Deputy General Manager

Dr. Om Prakash Lal

Customer Excellence Branch Banking Dept.,

Head Office, Star House I,

C-4, “G” Block

Bandra-Kurla Complex,

Bandra (East), Mumbai 400051

Tel No. 022-6131 9811

E-mail: omprakash.lal@bankofindia.co.in

Nodal Officer for Grievance Redressal /BCSBI compliance officer of the Bank:

General Manager

Shri Amitabh Banerjee,

Star House II, Plot: C-4, G Block,

Bandra Kurla Complex,

Bandra (East), Mumbai 400051

Tel No. 022-6131 9840

Level 3: NBG Level

If the concerned customer is still not satisfied with the resolution offered at Zonal level, the complaint can be taken up with the respective National Banking Group (NBG) GM, by providing a tracking number or reference number.

Level 4: Chief Grievance Redressal Officer

If the concerned customer still feels dissatisfied with the responses received, he/she can escalate the complaint to the Bank’s Nodal Officer at Head Office designated to deal with complaints or grievances of the customers. Customers are required to give full details along with the tracking number or reference number on the below mentioned address:

The General Manager,

Customer Excellence Branch Banking Department,

Star House I, Plot: C-5, G-Block,

2nd floor, East Wing, Bandra-Kurla Complex,

Bandra (East), Mumbai-400 051

Tel No. 022-66684860

E-mail: cgro.boi@bankofindia.co.in

External Agencies

If the customer is still dissatisfied, he or she may file a grievance with the Banking Ombudsman in the State Capitals under the RBI Ombudsman Scheme 2006.

Time Frame

Levels No. of days to resolve
Branch Level 5 days
Zone Level 3 days
NBG Level 2 days
Head Office Level 4 days
Internal Ombudsman 15 days from the date of rejection of complaint

Avail Personal Loan for
All Your Needs

How Can I Apply for a Personal Loan Online?

Get up to 40 Lakh in 5 Simple Steps

Step 1: Enter your mobile number in the application form

Step 2: Provide your personal details

Step 3: Enter OTP to verify your mobile number

Step 4: Select the loan purpose and loan amount

Step 5: Compare offers and apply for the best-suited loan

Avail Personal Loan for
All Your Needs

quotes icon

What our customers say

My Trust in Paisabazaar has Increased

I would like to take a moment to share my sincere feedback regarding the support I received from your team. The executive who assisted me was extremely professional, polite, and knowledgeable. They patiently understood my concern, explained the process clearly, and guided me step by step toward the right solution. I truly appreciate the transparency, timely responses, and genuine effort shown to help me.

icon image of avatar
Lalit MaviFeb 12, 2026

Best Place for Taking Loans

I contacted customer care with a few queries, and I am very satisfied with the support I received. The representative was polite, patient, and explained everything clearly. My questions were resolved properly, and the overall experience was smooth and helpful. Thank you for the excellent customer service

icon image of avatar
Kokil BarnwalFeb 12, 2026

Apne higher education ke liye loan liya tha

Muhje higher education ke liye loan chahiye tha. Paisabazaar pe apply kiya. Got it at the right time. Quite helpful.

icon image of avatar
Puja DanuJan 22, 2026

Sabse jada helpful log the yaha

Maine bht jagah try kiya tha personal loan ka, yaha try kiya toh helpful log mille. Har steps mai aram se samjhaya or usse muhje loan lene mai jda dikkat nhi aayi.

icon image of avatar
Anuradha GuptaJan 21, 2026

Best Advisor for Personal Loan

I would like to share my feedback regarding my recent interaction with Mr. Vipin Singh (employee id EW12967) After discussing the financial matters with him, I felt very satisfied with his approach and professionalism. He explained everything clearly, handled the discussion patiently, and ensured that all concerns were addressed effectively. His communication skills, positive attitude, and dedication towards his responsibilities truly reflect his commitment to the organization.

icon image of avatar
20th Jan 2026Jan 20, 2026

Meri shaddi thi

Shadi mai bht kharche hote hai. Maine shaddi ke liye personal loan paisabazaar se liya tha. Process smooth tha or interest bhi sahi milla.

icon image of avatar
Sadia KhatunJan 15, 2026

Perfect for Loan Solutions

Recently I had a conversation with Mr. Harsh ji. Thanks Mr. Harsh ji for providing a better solution in a very short period of time with very nice behaviour. Thank You very much.

icon image of avatar
Amit ChahalJan 15, 2026

Travel ke liye personal loan liya tha

Mai bohot din se out of India ghumne jana chahti thi lekin jab jane ka time mila toh budget kaam padh raha tha, Paisabazaar se personal loan leke bht acha trip kiya. Maza agaya. Mere upar koi burden bhi nhi padha

icon image of avatar
Tarini RoyJan 14, 2026

Easy personal loan available

Took personal loan. Good experience.

icon image of avatar
Ruchika TiwariJan 14, 2026

Stress-free Laon Borrowing Process

There was a complication with my KYC verification. Paisabazaar’s Shazeb handled it swiftly and professionally. He ensured that I received regular updates, explained the resolution steps clearly, and most importantly, resolved the issue quickly. His prompt assistance and communication made the entire experience smooth and stress-free. Thanks to his efforts, the loan process was completed without further delays.

icon image of avatar
Abhishek ThakuraJan 14, 2026
View All Testimonials
Vandana Punj profile
Written ByLinkedIn icon
Vandana Punj
Shamik Ghosh profile
Reviewed ByLinkedIn icon
Shamik Ghosh

Paisabazaar is a loan aggregator and is authorized to provide services on behalf of its partners

*Applicable for selected customers

Knapsack with coins

Check Best Personal Loan Offers
with Quick Disbursal

Scroll to top