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Bank of Baroda is one of India’s prominent banks with its headquarters in Vadodara, Gujarat. It offers various banking products and services like personal banking, corporate banking, investment banking, insurance, credit cards, loans, savings accounts, etc. and customers facing problems can contact the dedicated Bank of Baroda customer care centres to solve their queries and grievances.

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Customers facing any issues can contact 24/7 Bank of Baroda customer care available on the following numbers:
For people having a Bank of Baroda savings account under the Pradhan Mantri Jan Dhan Yojana, Bank of Baroda has a dedicated customer care number that is available from 6 am to 10 pm. The number is as follows:
Bank of Baroda also offers missed call services.
Customers from outside India can contact BOB customer care on the following number. These numbers are available 24/7.
Toll-free Numbers for NRIs (From Overseas Locations)
| Country | Customer Care Number |
| Oman | 80077196 |
| Kenya | 0800721742 |
| UAE | 80001830996 |
| United States | 18445379719 |
| UK | 08000478340 |
SMS banking services by Bank of Baroda provides various banking services through SMS. To avail these services, it is mandatory to register your mobile number with the bank. Account holders who fail to do so will not be able to access these services and no response will be sent back to the customer. The below-mentioned table provides SMS text for the relative function.
| Query | SMS Text |
| To check the account balance | BAL <space> last 4 digits of your account number |
| To check mini statement | MINI <space> last 4 digits of your account number |
| Check the status of your cheque | CHEQ <space> last 4 digits of your account number <space> Cheque no. |
| To link Aadhaar with your account | UID <space> 12 digits aadhaar number <space> last 4 digits account number |
| SR. NO | ZONE | CURRENT FAA | DESIGNATION | ADDRESS | CONTACT NO | |
| 1 | AHMEDABAD | Shri. Ashwini Kumar | General Manager | 3rd Floor, BOB Towers, Opp. Law Garden, Ellisbridge, Ahmedabad – 380006 | 079 – 26473055 | gm.ngz@bankofbaroda.com |
| 2 | BAREILLY | Shri. M Anil | General Manager | 1st Floor, 129-D, Civil Lines, Bareilly, U.P.-243001 | 0581-2420563 | zm.wupu@bankofbaroda.com |
| 3 | BARODA | Shri. Yogesh Kumar Agarwal | General Manager | Zonal Office, Baroda Zone, 5th Floor, Baroda Bhavan, RC Dutt Road, Alkapuri, Baroda-390007 | 0265-2316501 | zm.sgz@bankofbaroda.com |
| 4 | BENGALURU | Shri. Debabrata Das | General Manager | Bank of Baroda, Regional Office – North,2nd Floor, 41/2, Vijaya Tower, M.G.Road, Trinity Circle Bangalore -560001. | 080-25011555 | zm.karap@bankofbaroda.com |
| 5 | BHOPAL | Shri. Sanjeev Menon | General Manager | Bank of Baroda, Zonal Office (Bhopal Zone), Plot No. 202, Ganga Jamuna Complex, M. P. Nagar, Zone-1, Bhopal-462011 | 0755-4049003 | zm.mpz@bankofbaroda.com |
| 6 | CHANDIGARH | Shri. Vimal Kumar Negi | General Manager | Chandigarh Zonal Office: – Building No. 2, Overbridge, Sector 17B, Chandigarh 160017 | 0172-2717331 | zm.chandigarh@bankofbaroda.com |
| 7 | CHENNAI | Shri Saravankumar | General Manager – Zonal Head | Baroda Price, New No.41, IIIrd Floor, Luz Church Road, Mylapore, Chennai-600004. | 044-23454213 | zm.sz@bankofbaroda.co.in |
| 8 | ERNAKULAM | Shri. Sreejith Kottarathil | General Manager | Zonal Office, Ernakulam, 4th Floor, M G Road Metro Station Complex, M G Road, Ernakulam | 0484 2867800 | zm.ernakulam@bankofbaroda.com |
| 9 | HYDERABAD | Shri. Ritesh Kumar | General Manager | Bank of Baroda, Zonal Office, D NO 289-6-3, 1st floor, karim Manzil, Old MLA Quarters Road, hyderguda, Hyderabad, Telangana- 500029 | 040-23287201 | zm.hyderabad@bankofbaroda.com |
| 10 | JAIPUR | Shri. Harshadkumar T Solanki | General Manager | Baroda Bhavan, Plot No.13, Airport Plaza,Durgapura,JAIPUR-302018 | 0141-2727101 | zm.rz@bankofbaroda.com |
| 11 | KOLAKATA | Shri Sanjay Kumar Tiwari | General Manager | Eastern Zonal Office, Baroda, Gn-Block, Sector-5, Salt Lake City Tower, Plot-38/2, Kolkata, 700091 | 033-23401602 | zm.ez@bankofbaroda.com |
| 12 | LUCKNOW | Shri Samira Ranjan Panda | General Manager & Appellate Authority | Zonal office,Baroda House Third floor V – 23 Vibhuti Khand ,Gomti Nagar ,Lucknow 226010 | 0522-6677607 | zm.upu@bankofbaroda.com |
| 13 | MANGALURU | Mrs Ghayathri R | General Manager | Bank of Baroda, Zonal Office, Vijaya Towers, II Floor, MSRS Road, Mangalore, Karnataka | 0824-8423900 | zm.mangalore@bankofbaroda.com |
| 14 | MUMBAI | Shri Sunil Kumar Sharma | General Manager | BANK OF BARODA, ZONAL OFFICE 3RD FLOOR, 3 WALCHAND HIRACHAND MARG, BALLARD PIER, MUMBAI – 400 001. | 022-42060703 | ZM.GMZ@BANKOFBARODA.COM |
| 15 | NEW DELHI | Shri. Rakesh Sharma | General Manager | 6th Floor Bank of Baroda Building, 16 Parliament Street New Delhi-110001 | 011-23448805 | zm.nz@bankofbaroda.com |
| 16 | PATNA | Shri. Sonam T Bhutia | General Manager | Bihar-Ordisha-Jharkhand Zone, 5th Floor, Anand Vihar, West Boring Canal Road, Patna- 800001 | 0612-2557643 | zm.bojz@bankofbaroda.com |
| 17 | PUNE | Mrs Mini T M | General Manager | Bank of Baroda, Zonal Office, 2nd Floor, Sharda Centre, 11/1, khailare Road, Erandwana, Pune- 411004 | 020-25937107 | zm.mgz@bankofbaroda.com |
| 18 | RAJKOT | Shri. Sushanta Kumar Mohanty | General Manager (Zonal Head) | Bank of Baroda, Zonal Office, 2nd Floor, BOB Building, M. G. Road, Rajkot – 360001 | 0281-2240262 | zm.rajkot@bankofbaroda.com |
| 19 | Head Office (Baroda) | Mrs. Swapna Bandopadhaya | General Manager | Bank of Baroda, 7th Floor, Baroda Bhavan, R C Dutt Road, Alkapuri, Baroda – 390007 | 0265-2316792 | gm.ops.ho@bankofbaroda.com |
| 20 | BCC | Shri. Venugopal N | General Manager | Baroda Corporate Centre, C-26, G-Block, Bandra Kurla Complex, Mumbai 400051. | 022-66985163 | gm.em.bcc@bankofbaroda.com |
*Updated as on 5th December, 2023.
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| Query | Customer Care Number |
| Block Card |
1800 103 1006/1800 225 100 (24×7) SMS BLOCK <last 4 digits of credit card number> to 9223172141 from the registered mobile number |
| Bill related queries |
1800 103 1006/1800 225 100 (24×7) |
| Check status of your application | 1800 225 100 |
| New offers or product information | 1800225100 (24×7) |
| Other issues |
1800 103 1006/1800 225 100 (24×7) |
| Toll-free numbers | 1800 103 1006/1800 225 100 (24×7) |
If you are not happy with the solution offered by the customer care service of the bank, you can escalate the issue and write to the nodal officer of the bank at the following address:
Mr. K. R. Kanojia
General Manager (Operations & Services)
Bank of Baroda, Head Office,
Baroda Bhavan, R C Dutt Road,
Alkapuri, BARODA – 390007, (Gujarat) India.
Tel: (0265) 2316792
Email: gm.ops.ho@bankofbaroda.com
Bank of Baroda
Baroda Bhavan
7th Floor, R.C. Dutt Road,
Vadodara – 390 007, (Gujarat) India.
Phone No. : (0265) 2316792
Email: gm.ops.ho@bankofbaroda.com
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Baroda Corporate Centre,
Plot No. C-26, Block G,
Bandra Kurla Complex, Bandra (East),
Mumbai 400051
Phone No: (022) 6698 5000-04
Fax No. : (022) 2652 3500