UCO Bank Home Loan Customer Care Number

UCO Bank Customer Care Toll-Free Number:

Toll-Free Number: 1800 103 0123

Corporate Head Office:
UCO Bank Head Office,
10, B T M Sarani, Kolkata – 700 001
West Bengal
India.

Contact Numbers and Email IDs of UCO Bank Retail Loan Hubs

Last checked on 22 May 2023

Grievance Redressal

The existing customers of UCO Bank Home Loan can submit a complaint in writing to a branch, or Zonal/Head Office or contact the bank through the Help Line number, Customer Care Email ID, SPGRS or any other mode.

Toll-Free No	1800 103 0123
Customer Grievance	hosp.cscell@ucobank.co.in

Complaints in person

If a customer is dissatisfied with the branch’s services or has a grievance, he or she can file a complaint in person by sending a written letter to the Branch Manager and receiving an acknowledgment. In addition, the customer can drop his/her complaint in the complaint box.

Complaint over phone

Customers can also communicate with the branch, Zonal Office and Head Office over UCO Bank’s call centre on Toll Free Number 18001030123 – UCO SAMPARK which is accessible on a 24/7 basis.

Complaints are resolved as per the following timelines. 

Branch Level	3 days
Zonal Office Level	4 days
Head Office	3 days

The zonal office contact details are mentioned below:

Complaint through Mail

Customers can submit their grievances by email at hopgr.calcutta@ucobank.co.in

In case of a concerned customer is not satisfied with the handling of the complaint procedure, he/she can contact the general manager.

General Manager

Strategic Planning Department

Head Office, UCO Bank

2nd Floor, 10, BTM Sarani

Kolkata -700001

Telephone: 033-4455-7977, 033-4455-8424

Email- hosp.cscell@ucobank.co.in

Customers can also appeal to Banking Ombudsman RBI if they are not satisfied with the decision taken by the bank within 30 days of the receipt of communication of the decision of the UCO bank.

Principal Nodal Office for Grievance Redressal: – 

Shri. Vijay Kumar General Manager Operations and Services Department

2nd Floor, 10 BTM Sarani Head Office Kolkata – 700001

Phone No: 033 44557977/ 44558482

E-Mail: hosp.cscell@ucobank.co.in

Principal Nodal Office for Banking Ombudsman Grievance Redressal: – 

Shri. Vijay Kumar

General Manager Operations and Services Department

2nd Floor, 10 BTM Sarani Head Office Kolkata-700001

Phone No: 033 44 55 7977 / 033 44 55 8482

E-Mail: hosp.cscell@ucobank.co.in