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Federal Bank Home Loan Customer Care Number

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Starting 7.10% p.a.

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HDFC Bank
Min Loan Amt. 15L
Rate of Interest7.9% - 13.2%
Tenure uptoUpto 30 Years
Processing Fee10,000
Axis Bank
Min Loan Amt. 30L
Rate of Interest8.25% - 11.90%
Tenure uptoUpto 30 Years
Processing Fee14,000
ICICI Bank
Min Loan Amt. 15L
Rate of Interest8% - 9.8%
Tenure uptoUpto 30 Years
Processing Fee10,000
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How Can I Apply for a Home Loan Online?

Get up to 5 Crore in 5 Simple Steps

Step 1: Enter your mobile number in the application form.

Step 2: Verify using the OTP sent to your mobile number.

Step 3: Enter details related to your loan requirements.

Step 4: Provide your personal and employment details.

Step 5: Compare offers and apply for the best-suited loan.

Federal Bank Home Loan Customer Care Number

1800-425-1199 / 1800-420-1199 (24*7 helpline)

080-61991199 (for customers abroad)

Federal Bank Home Loan Customer Care Grievance Redressal

Existing Federal Bank Home Loan borrowers can approach the following channels for any issues related to the lender's services:

Level 1

Existing home loan customers who wish to register a complaint or provide a feedback related to the bank's services can use any of the below mentioned methods:

  • Contact the Federal Bank Home Loan customer care numbers mentioned above
  • Send an email either to contact@federalbank.co.in or dlcare@federalbank.co.in with details of their complaint. Home loan customers based abroad can write to nrisupport@federalbank.co.in to register their complaint.
  • Go to the bank branch or submit their complaint online.
  • Send their complaint to the bank using the customer grievance form.

Level 2 – Zonal Nodal Officer

If the home loan customer is not satisfied with the resolution provided by the bank, he/she can get in touch with the Zonal Nodal Officers.

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Level 3 - Principal Nodal Officer

If there is a delay in providing a resolution to the complaint or if the complainant is not satisfied with the lender's response, they can escalate the matter to the Principal Nodal Officer by sending a mail to support@federalbank.co.in

The address of the Principal Nodal Officer is as follows:

Ms. Shalini Warrier
Executive Director and Principal Nodal Officer
CEO's Secretariat,
The Federal Bank Ltd.
Federal Towers,
Aluva, Kerala.
Tel: 0484-2626366

Level 4 – Banking Ombudsman

If the home loan customer is not satisfied with lender's resolution to his/her complaint, he/she can then approach the Banking Ombudsman. The home loan customer can approach the Reserve Bank Integrated Ombudsman through the following link: https://cms.rbi.org.in/.

Note: Last checked on 11th July 2024

How Can I Apply for a Home Loan Online?

Get up to 5 Crore in 5 Simple Steps

Step 1: Enter your mobile number in the application form.

Step 2: Verify using the OTP sent to your mobile number.

Step 3: Enter details related to your loan requirements.

Step 4: Provide your personal and employment details.

Step 5: Compare offers and apply for the best-suited loan.

Get a Home Loan For
Your Dream Home

Avail Home Loan Banner
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What our customers say

Home loan mila yaahaan par

Mujhe home loan chahiye tha aur yahaan par sahayta kiya inhone aur loan mila. Pehla loan tha mera lekin sab ache se ho gaya.

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Prem Prakash PandeyDec 7, 2025

Home loan here

I took home loan here and they helped me in every step specially in collecting and submitting documents at the time of approval.

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Chandan SinghDec 1, 2025

Got the best home loan interest rate

I was confused and did not have so much time to carry out all the research, so I logged in to Paisabazaar’s portal and was able to see the home loan options I was eligible for. With the assistance of Paisabazaar’s experts, I was able to find the home loan that offered the rate of interest I could afford. Thank you Paisabazaar!

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Anu BhatnagarSep 10, 2021

Excellent Home Loan Service by Paisabazaar

Ended up taking an ICICI Home Loan and I think it was one of the best decisions I ever made. I thank Paisabazaar for helping me out and answering my questions with so much patience.

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KJ ThomasSep 10, 2021

Had a great experience with Paisabazaar

I have always heard my friends talking about how tedious it was for them to avail a home loan and decide the most suitable option. But with the help of Paisabazaar, I was able to compare several home loans and opt for the one that suited my needs. I am happy that I considered Paisabazaar for helping me.

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Ritesh SharmaSep 10, 2021

quick and easy home loan process

I had never thought that applying for a home loan could be so easy. The entire process was online and I didn’t have to go anywhere for application or documentation of my home loan. Paisabazaar experts helped me navigate through the process and later the bank collected my documents and everything was quick and seamless.

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Rupanjali MishraSep 3, 2021

Satisfied experience with Paisabazaar

I am satisfied with my home loan experience with Paisabazaar. I could easily compare different home loan options and apply for the home loan. Their customer care team also called me to confirm all the details and soon after the bank contacted to take the process forward. The process was really smooth.

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Soumil KhannaSep 3, 2021

Need to work on customer service

I had applied for a home loan at Paisabazaar. All was good till documentation process came. I had some questions regarding the documents to be submitted so I first called bank and I could not connect to their loan officer. So, I called Paisabazaar and to connect with them I again had to wait too long. They took their sweet time even in resolving my issue. I had expected prompt service from the bank and Paisabazaar and couldn’t get it.

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Vrinda PathakSep 3, 2021

Had excellent experience with Paisabazaar

My experience with Paisabazaar was simply excellent. Their website had detailed information of all banks. Their customer care team also helped me choose the best option. Applying for a home loan with Paisabazaar was smooth and quick. And if there was any problem even after loan application, they were happy to resolve it. I had no problem throughout the loan process.

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Sumit AroaSep 3, 2021

Happy with the service. Thumbs up!

I had applied for home loan at Paisabazaar and my experience was good here. Honestly, I thought I was making a mistake by not applying through bank website but in the end all turned out good. I had no isses during the loan process. Their customer care team is also prompt in resolving the issues.

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Vikram JeetMay 12, 2021
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