Oxigen Customer Care Number

Oxigen Services India Pvt Ltd is one of the largest payments solutions providers in India with 14 long years of service excellence in the business of digital payments and services. With a broader customer base of over 150 million, Oxigen is catering to the needs of over 100000 retail outlets at an average transaction volume rate of 720 million transactions per year. Oxigen was started to service the DTH operators, telecom providers, banks and various other service providers across India. Along with its technology partner, Mpower Softcom, Oxigen provides its service over the web, mobile application and through point of sale devices. Oxigen is the first non-banking institute to associate with NPCI for instant transfer of money from its wallet to any bank account of the user.

Customer Support

Oxigen provides 24/7 customer service and support facility as its customer service representatives are available round the clock to address each and every matter of concern. They can be reached over the telephone call or via email. Customer support team addresses each query relating to various types of services offered by Oxigen Services India Pvt Ltd.

Services Offered by Oxigen

• Distribution Services: Oxigen provides various service options to retailers and small businesses at a cost-effective price. Channel partners can sell their services through oxigen’s point of sale device. Services like mobile recharge, hotel bookings, air ticket booking, IRCTC booking, DTH recharge, bill payments and instant Oxigen money transfer etc. are made available through channel partners. Some of the leading brands like Pantaloons, Next, Aadhaar, Big Apple, Poorvika retail, Croma and Planet M are partnered with Oxigen.
• Banking Services: Oxigen is associated with leading banks like State Bank of India, Ratnakar Bank and ICICI Bank to deliver banking services across India. Oxigen uses kiosk banking technology to reach out rural areas to provide mainstream banking services. It also offers money transfer services, pension and other benefit transfer services and micro loan etc. Oxigen is associated with National Payments Corporation of India (NPCI) to enable transfer of money instantly online. It’s a first non-bank wallet which is approved by Reserve Bank of India. Real time money transfer is offered by Oxigen through IMPS with its connection with 100+ banks across the country. 170+ banks use Oxigen payment platform through NEFT facility.
• Consumer Services: Oxigen wallet caters to a large base of customers with various services available at a click. Rewards can also be earned by shopping through Oxigen e-wallet. Services offered through Oxigen wallet are-
• Money Transfer: Oxigen offers easy transfer of money. Money can be transferred from wallet to wallet, Wallet to bank account and bank account to wallet.
• Online Merchants: Wallet users can do online transactions at merchant sites- book my show, domino’s pizza, jet airways, star sports, ditto Tv, eBay, Hungama movie and music, Go daddy, Vista Prints and Warranty Bazzar
• Recharges: Oxigen wallet user can recharge mobile, DTH and Broadband through it.
• Bill Payments: Utility bills like electricity bills, water bills, telephone bills etc can be paid through Oxigen wallet.

Any issues related to all the services offered can be reported to Oxigen customer care which is available 24/7 to address every query. Oxigen customer care can be contacted for complaints, queries, feedback and suggestions related to its services.

Oxigen Customer Care Details

• Customer Engagement Centre Details

Customer Care Number – 0124-6655222

(Operational on all days from 8.00 am to 11.00 pm excluding government holidays)

Customer Care Email ID: customercare@myoxigen.com

• Registered Office

Oxigen Services India Pvt Ltd

G-4, Community Centre, C Block

Naraina Vihar, New Dehli – 110028

• Corporate Office

Oxigen Services India Pvt Ltd

Building no.94, Institutional Area,

Sector 32, Gurgaon, Haryana

Pin code-122001

Contact number-+91-124-7161100

Fax No: +91-124-4362151

• Contact Details of Oxigen Wallet

Contact Number: +91-124-6688333

Email ID: care@oxigenwallet.com

Oxigen Merchant Partners

• Mobile Recharge : Aircel, Airtel, BSNL, Idea, MTNL, MTS, Reliance CDMA, Reliance GSM, TATA Docomo, Vodafone and Jio
• DTH Recharge: Airtel TV, Tata Sky, Sun TV, Videocon D2H, Dish TV and Big TV
• Broadband: Asianet, DEN Broadband, Connect Broadband and Tikona
• Others : Aadhaar, State Bank of India, RBL Bank, Big Bazaar, TBO group, ICICI bank, NEXT, Univercell, mobile world, Siti energy, Indraprastha gas, Adani gas, Delhi Jal Board, Urban Improvement Trust, Thane Municipal corporation, Reliance energy, MPCZ, BESCOM, BSES Yamuna, India Power Corporation Ltd and many more

Queries Related to Oxigen Wallet

Oxigen wallet has a well-trained customer support team to address all the issues and queries raised by its user. Customer support team can be contacted over the telephone. All the queries are responded over an email communication. Some of the basic queries answered by Oxigen Wallet customer support team are-

• For accepting payments over Oxigen wallet one need to be registered on the official website by giving some basic details such as name, mobile number etc. Once registered, transaction can be started just by sharing the mobile number to the customers. If customer faces any trouble registering or accepting payment, it will be resolved by the Oxigen Wallet customer support team.
• Any query related to Limit of payment can also be reported to customer care team of Oxigen Wallet
• Customer can obtain transfer charge details relating to transfer of money from wallet to bank account and bank account to wallet from customer care team
• Customer support team of Oxigen wallet also takes care of quick verification process to ensure authenticity of the user registering to provide secure digital payment system
• Oxigen Customer care team can also be contacted to reset forgot password. They can either be contacted through email or SMS. User needs to send an email on email ID care@oxigenwallet.com or send an SMS RESET to 9971888888
• Any suggestions and feedbacks can be emailed on feedback@myoxigen.com