1860 267 6060
Between 9 AM to 8 PM on Monday to Saturday (closed on Sundays and public holidays)
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15.5L Reviews
Competitive Interest Rates
Starting 7.10% p.a.
Handpicked Home Loan Offers
Offers from 25+ Banks & HFCs
Dedicated Customer Support
Expert Assistance at Every Step
Transfer Balance & Get a Top-Up Easily
Additional Funds when Required

Compare & Choose the Best Offer
Curated Offers from Multiple Lenders
Highest Loan Approval Chances
Easy & Transparent Borrowing Process
Get up to ₹5 Crore in 5 Simple Steps
Step 1: Enter your mobile number in the application form.
Step 2: Verify using the OTP sent to your mobile number.
Step 3: Enter details related to your loan requirements.
Step 4: Provide your personal and employment details.
Step 5: Compare offers and apply for the best-suited loan.
1860 267 6060
Between 9 AM to 8 PM on Monday to Saturday (closed on Sundays and public holidays)
Existing Borrowers of Tata Capital Home Loan not happy with the housing finance company’s (HFC) services can register their complaint or provide feedback related to the HFC’s products, services or processes. Complainants can use the escalation matrix provided below to submit their grievances:
As a first step for grievance redressal, existing borrowers who are not satisfied with the HFC’s services can either call on 1860 267 6060 or write to the below mentioned email id:
customercare.housing@tatacapital.com
The HFC will send an acknowledgement or response to the complainant within 7 days.
If the existing Tata Capital Home Loan borrower is not satisfied with the resolution provided to him/her, he/she can contact the Grievance Redressal Officer/Nodal Officer Ms. Reshma Sethi for the redressal of his/her complaint on the email id provided below:
customerservice.head@tatacapital.com
The complainant will get an acknowledgement/response within 4 business days.
Existing borrowers can contact the Chief Grievance Redressal Officer/Principal Nodal Officer Mr. Ajai Shukla if he/she is not satisfied with the resolution provided by Tata Capital. Customers can send a mail to the Chief Grievance Redressal Officer/Principal Nodal Officer with their complaints on the email id mentioned below:
gro.housing@tatacapital.com
The customer will get a response within 3 business days.
Existing Tata Capital Home Loan borrowers can get in touch with the Managing Director if he/she is not satisfied with the resolution provided by the HFC. Customers can send a mail to the Managing Director with the exact complaint on the email id given below:
mdtchfl@tatacapital.com
The customer will get a response within 2 business days.
Existing home loan borrowers of Tata Capital who do not receive a response from the HFC within one month or are not satisfied with the response received after following the above mentioned steps can approach the National Housing Bank, which is the regulatory authority of HFCs, at the address mentioned below:
The Officer-in Charge,
National Housing Bank,
Complaint Redressal Cell
Department of Supervision
National Housing Bank,
4th Floor, Core-5A,
India Habitat Centre,
Lodhi Road, New Delhi – 110 003.
Website: www.nhb.org.in
Note: Last checked on 11th July 2024
Get up to ₹5 Crore in 5 Simple Steps
Step 1: Enter your mobile number in the application form.
Step 2: Verify using the OTP sent to your mobile number.
Step 3: Enter details related to your loan requirements.
Step 4: Provide your personal and employment details.
Step 5: Compare offers and apply for the best-suited loan.
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