Aditya Birla Group Activ Secure: Coverage, Claim & Renewal

Updated: 22-01-2024 11:11:55 AM

Aditya Birla Group Health Insurance brings Aditya Birla Group Activ Secure that provides lump sum benefits, if any health event occurs. Under this plan, individuals can avail cover benefits such as- Group Personal Accident Cover, Group Critical Illness Cover and Group Hospital Cash Benefit.

Features of Group Activ Secure

• Health returns up to 30% of the premiums paid
• 24/7 access to health record electronically
• Special app to track health and activity (Activ Health App)
• Choose hospital room during hospital stay

Benefits of Group Activ Secure

• Easy claim settlement
• Add-on covers
• Customizable through features, limits and premium waiver

Aditya Birla Group Activ Secure Covers

Below mentioned are the coverage offered under Aditya Birla Group Health Insurance:

• Hospitalization expenses
• Day care treatment procedures
• Pre & Post hospitalization expenses
• Ambulance charge expenses
• Health check-up expenses

Claim Process

Step 1: Choose your network hospitals to avail cashless facility. These networks hospitals can be found on the official website.

Step 2: Present cashless card or policy number along with valid ID proof.

Step 3: After identification, network hospital will submit the request form to the insurer.

Step 4: After the company reviews the claim, they will provide the decision to the network hospital. They will also send the mail and SMS within 2 hrs.

Step 5: As per the policy terms and condition, company will process the claim with the hospital after all the formalities are completed.

Documents Required for the Claim Process

• Claim Form (Part A & Part B)
• Health Card or Policy Copy
• KYC Documents (Photo ID Proof, Address Proof and Age Proof)
• Discharge Card Summary
• Final hospital bill
• Certificate of death
• Original medical bill expenses
• Original diagnosis report
• Other documents as asked by Aditya Birla Health Insurance

Cases where you can’t claim Aditya Birla Group Activ Secure (Exclusions)

• Surgeries (Joint replacement, Cosmetic surgery and dental surgery)
• Ayurvedic treatment
• Homeopathic treatment
• Any injury or illness occurred within the waiting period

How long does it take to pay out a claim?

Under any circumstance, company will settle or pay out the claim within 7 working days including its rejection, but not more than 30 days of the last necessary documents submitted.

Renewal Process of Aditya Birla Group Activ Secure

Mentioned below are the steps for policy renewal:

Step 1: Visit the official website of Aditya Birla Health Insurance

Step 2: Select “Renew”

Step 3: Click “Quick Renew” to proceed further

Step 4: Enter your personal details

Step 5: Click “Renew Now” to proceed to online payments

Step 6: You will receive confirmation message on your registered mobile number about successful completion of renewal process.

Advantages of Buying Aditya Birla Group Activ Secure

• Coverage for Chronic diseases
• Tax exemptions under section 80D
• Cashless facility treatment in network hospitals
• Earn rewards for adopting healthy lifestyle
• Affordable premium rates
• Easy documentation
• Easy claim settlement procedures

Customer Care

Address: 

Aditya Birla Health Insurance Co Limited

9^th Floor, Tower 1, One Indiabulls Centre,

Jupiter Mills Compound, 841, Senapati Bapat Marg,

Elphinstone Road, Mumbai- 400013

Email: care.healthinsurance@adityabirlacapital.com

Call (Toll Free): 1800-270-7000

WhatsApp: 8828800035

FAQs

Q1. What does wellness coach includes under the Group Health Activ Secure plan?

Under this plan, wellness coach includes-

• Ask a Doctor
• Ask a Dietician
• Doctor on call
• Counselor on call
• Smoke cessation

Q2. How can I track my claim status?

For tracking claim status, policyholder can follow the below mentioned steps:

Step 1: Visit the official website of Aditya Birla Health Insurance at https://www.adityabirlacapital.com/healthinsurance/#!/login

Step 2: Enter the username and password

Step 3: Click “Claim Status”