Level 1
The customer or borrower may post his/her complaint or ‘Write to Us‘. The complaint will be addressed by respective Business Head.
Level 2
If in case the customer is not satisfied with the resolution provided, the customer may post his/her complaint to The Grievance Redressal Officer at customer.queries@pnbhousing.com
Alternatively, the customers may also write to The Grievance Redressal officer at below address:
PNB Housing Finance Ltd.
9th Floor, Antriksh Bhawan,
22 Kasturba Gandhi Marg,
New Delhi – 110001
Level 3
In case the customer is still not satisfied with the mentioned complaint, he/she may approach the Complaint Redressal Cell of National Housing Bank by lodging its complaint online or writing to the below address:
National Housing Bank Department of Regulation & Supervision
4th Floor, Core 5A,
India Habitat Centre,
Lodhi Road,
New Delhi – 110 003
Additionally, PNB Home Loan Schedule of Charges is available here: https://www.pnbhousing.com/wp-content/uploads/2015/04/Schedule-of-Charges.pdf
PNB Housing home loans are for purchase, construction and extension of units intended for residential dwelling. PNB Housing offers to customers’ world class services and a long history of housing finance which translates into easy to understand loan procedures and methodologies.
To apply for an instant home loan with PNB Housing, you can visit this link:
https://instantloan.pnbhousing.com/
PNB Home Loans’ only Eligibility Criteria is that you should be not more than 70 years of age at the time of loan maturity. Moreover, if you want to know the rate of interests (ROI) for various PNB home loan schemes, you can visit the following page:
https://www.pnbhousing.com/home-loan/home-purchase-loan/interest-rates/
Corporate Address:
PNB Housing Finance Ltd.
9th Floor, Antriksh Bhavan,
22 Kasturba Gandhi Marg, near Connaught Place,
New Delhi – 110001
If you want to visit a PNB Housing branch for home loan queries/procedures, you can locate those branches here:
https://www.pnbhousing.com/branch-addresses/new-delhi/
