Dhani Personal Loan Customer Care Number

Helpline Number: 0124-6555-555 (Timings 8:00 am to 8:00 pm)

Email: support@dhani.com

1/1 E, First Floor, East Patel Nagar,

New Delhi – 110008

Last updated on 22 November 2024

First Level

The existing customers of Dhani Personal Loan can call, visit, or write to the nearest branch of DLSL or send an email at support@dhani.com

Second Level

If a customer does not receive a response within 7 working days, the same can be lodged through the customer helpline number mentioned below:

Dhani Loans 0124-6555-555

The concerned customer can also send an email to grievance@dhani.com

Third Level

If the customer is not satisfied with the solution provided within 15 working days, the customer can contact the bank’s principal nodal officer at:

Mr. Sanjeev Kashyap (Principal Nodal Officer)

Dhani Loans and Services Limited,

Plot No. 108, 5th Floor, Udyog Vihar, Phase-1, Gurugram – 122016

Phone: 0120-6977800

Email: nodal@dhani.com

Fourth Level

As per the “INTEGRATED OMBUDSMAN SCHEME, 2021” issued by the RBI on 12 November 2021 and updations thereof, if any complaints are not redressed satisfactorily within 30 days, the concerned customer can submit a complaint online on the portal: https://cms.rbi.org.in

The complaint can also be submitted electronically or in physical mode to the Centralised Receipt and Processing Centre in the following ways –

Electronic Mode

Email ID – crpc@rbi.org.in

Postal Address

Centralised Receipt and Processing Centre,

Reserve Bank of India,

4th Floor, Sector 17,

Chandigarh – 160017

Toll-free number: 14448 (for enquiry)