Ranging from Rs. 50,000 to Rs. 15 lakh, Ujjivan Small Finance Bank Personal Loan is offered to salaried professionals to deal with various personal financial requirements like wedding, home renovation, higher education, purchase of consumer durable, etc. The tenure to repay this personal loan varies from 12 to 60 months and can be decided by an individual as per his repayment ability.
Ujjivan Small Finance Bank – Customer Care
- You can call the customer care on 1800-208-2121
- You can send an email on customercare@ujjivan.com
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How to Submit a Complaint at Ujjivan Small Finance Bank?
- Visit Official website
- Select if you are an existing customer of the bank or not
- Fill fields like name, email id, mobile number, complaint related to and complaint
- Click submit
Ujjivan Small Finance Bank – Grievances Redressal
If you have called the customer care representative or have visited the nearest branch and your complaint has not been resolved, you can use the following escalation matrix:
- Level 1 (Branch Manager/Phone Banking Customer): You can contact the Branch Manager at the nearest branch office or can contact the phone banking officer at toll free number 1800-208-2121. You can also send an email to customercare@ujjivan.com
- Level 2(Regional Nodal Officer): If you don’t receive a satisfactory response from level 1 within 7 working days, you can contact the Regional Nodal Officer at the following details:
South Region
| Functionary | Regional Nodal Officer (South) |
| Name of the Regional Nodal Officer | Syam Thomas |
| Email ID | Rno.south@ujjivan.com |
| Telephone number | +91 80 4071 2121 EXT- 874 |
| Mailing Address | Grape Garden No, 27, 3rd A Cross, 18th Main, 6th Block Koramangala, Bengaluru –560095 |
| Areas of Operations | Karnataka, Kerala, Tamil Nadu, Pondicherry, Goa |
| Fax Number | +91 80 414688700 |
North Region
| Functionary | Regional Nodal Officer (North) |
| Name of the Regional Nodal Officer | Yashovardhan Roy |
| Email ID | mo.north@ujjivan.com |
| Telephone number | +91-0120 6262121 EXT – 120 |
| Mailing Address | Block-D, Plot no -7, Vyapar Marg, GMTT Building 2nd & 3rd Floor, Sector-3 , Noida, Uttar Pradesh – 201301 |
| Areas of Operations | Uttar Pradesh, Delhi, Chandigarh, Rajasthan, Uttrakhand, Chhattisgarh, Madhya Pradesh, Himachal Pradesh |
East Region
| Functionary | Regional Nodal Officer (East) |
| Name of the Regional Nodal Officer | Manju Nandy |
| Email ID | mo.east@ujjivan.com |
| Telephone number | +91 33 4045 2171 Ext: 171 |
| Mailing Address | 4th Floor, Rishi Tech Park, Premises Number. 02-0360, Plot No. DH-6/2, Action Area 1D, New Town, Kolkata- 700156 |
| Areas of Operations | Jharkhand, West Bengal, Orisaa, Bihar, Meghalaya, Assam, Tripura |
West Region
| Functionary | Regional Nodal Officer (West) |
| Name of the Regional Nodal Officer | Prerna Bhosale |
| Email ID | mo.west@ujjivan.com |
| Telephone number | +91 20 41412121 EXT – 130 |
| Mailing Address | Almonte- IT Park, SRNO8, 7th floor, Hadapsar Mundhwa Bypass, Village Kharadi, Pune- 411014 |
| Areas of Operations | Maharashtra, Gujarat |
- Level 3(Principal Nodar Officer): If you are still not satisfied with the response, you can escalate the issue to Principal Nodal Officer.
| Name of the Principal Nodal Officer | Suresha C |
| E- Mail ID | pno@ujjivan.com |
| Telephone Number | 080 – 4071 2121 EXT – 230 |
| Mailing address | Grape Garden, No. 27. 3rd A Cross, 18th Main, 6th Block Koramangala, Bangalore- 650075 |
| Fax Number | +91 80 41468700 |
FAQs
Q. What is the tenure to repay Ujjivan Small Finance Bank Personal Loan?
Ans. The tenure to repay Ujjivan Small Finance Bank Personal Loan varies from 12 to 60 months.
Q. Who all are eligible for Ujjivan Small Finance Bank Personal Loan?
Ans. If you are a salaried professionals who is aged between 22- 58 years and have a minimum monthly income of more than or equal to the state-prescribed minimum wage limit, you can avail a personal loan from the bank.
Q. Are there any additional benefits if I avail Ujjivan Small Finance Bank Personal?
Ans. Yes, you get a loan protection insurance plan if you apply for this personal loan.
Q. Is it possible to apply for a personal loan jointly with my spouse?
Ans. No, this facility is not available with the bank right now.
Q. How will be the personal loan disbursed?
Ans. Once approved, the personal loan would be directly disbursed to your salary account.