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Ujjivan Personal Loan Customer Care

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5.7cr+Satisfied Customers
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HDFC Bank
10 Second Disbursal*100% Digital Process*Quick Disbursal
Max Loan Amt.Upto ₹25L
Rate of Interest9.99% - 12.5%
Tenure upto1-5 Years
Processing Fee₹ 6,500
ICICI Bank
100% Digital Process*Quick Disbursal
Max Loan Amt.Upto ₹25L
Rate of Interest11% - 13%
Tenure upto1-5 Years
Processing FeeUpto 2%
Axis Bank
Low Processing fee
Max Loan Amt.Upto ₹25L
Rate of Interest9.99% - 17.15%
Tenure uptoUpto 6 Years
Processing FeeUpto 2%

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Compare & Choose the Best Offer

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Pre-approved Offers with Instant Disbursals

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Know Your Chances of Approval

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End-to-End Digital Process

How Can I Apply for a Personal Loan Online?

Get up to ₹40 Lakh in 5 Simple Steps

Step 1: Enter your mobile number in the application form

Step 2: Provide your personal details

Step 3: Enter OTP to verify your mobile number

Step 4: Select the loan purpose and loan amount

Step 5: Compare offers and apply for the best-suited loan

Ujjivan Small Finance Bank - Customer Care

How to Submit a Complaint at Ujjivan Small Finance Bank?

  • Visit Official website
  • Select if you are an existing customer of the bank or not
  • Fill fields like name, email id, mobile number, complaint related to and complaint
  • Click submit

Grievances Redressal

If you have called the customer care representative or have visited the nearest branch and your complaint has not been resolved, you can use the following escalation matrix:

  • Level 1 (Branch Manager/Phone Banking Customer): You can contact the Branch Manager at the nearest branch office or can contact the phone banking officer at toll free number 1800-208-2121. You can also send an email to customercare@ujjivan.com
  • Level 2(Regional Nodal Officer): If you don’t receive a satisfactory response from level 1 within 7 working days, you can contact the Regional Nodal Officer at the following details:

South Region

Functionary Regional Nodal Officer (South)
Name of the Regional Nodal Officer Syam Thomas
Email ID Rno.south@ujjivan.com
Telephone number +91 80 4071 2121 EXT- 874
Mailing Address Grape Garden No, 27, 3rd A Cross, 18th Main, 6th Block Koramangala, Bengaluru –560095
Areas of Operations Karnataka, Kerala, Tamil Nadu, Pondicherry, Goa
Fax Number +91 80 414688700

North Region

Functionary Regional Nodal Officer (North)
Name of the Regional Nodal Officer Yashovardhan Roy
Email ID mo.north@ujjivan.com
Telephone number +91-0120 6262121 EXT – 120
Mailing Address Block-D, Plot no -7, Vyapar Marg, GMTT Building 2nd & 3rd Floor, Sector-3 , Noida, Uttar Pradesh – 201301
Areas of Operations Uttar Pradesh, Delhi, Chandigarh, Rajasthan, Uttrakhand, Chhattisgarh, Madhya Pradesh, Himachal Pradesh

East Region

Functionary Regional Nodal Officer (East)
Name of the Regional Nodal Officer Manju Nandy
Email ID mo.east@ujjivan.com
Telephone number +91 33 4045 2171 Ext: 171
Mailing Address 4th Floor, Rishi Tech Park, Premises Number. 02-0360, Plot No. DH-6/2, Action Area 1D, New Town, Kolkata- 700156
Areas of Operations Jharkhand, West Bengal, Orisaa, Bihar, Meghalaya, Assam, Tripura

West Region

Functionary Regional Nodal Officer (West)
Name of the Regional Nodal Officer Prerna Bhosale
Email ID mo.west@ujjivan.com
Telephone number +91 20 41412121 EXT – 130
Mailing Address Almonte- IT Park, SRNO8, 7th floor, Hadapsar Mundhwa Bypass, Village Kharadi, Pune- 411014
Areas of Operations Maharashtra, Gujarat
  • Level 3(Principal Nodar Officer): If you are still not satisfied with the response, you can escalate the issue to Principal Nodal Officer.
Name of the Principal Nodal Officer Suresha C
E- Mail ID pno@ujjivan.com
Telephone Number 080 – 4071 2121 EXT – 230
Mailing address Grape Garden, No. 27. 3rd A Cross, 18th Main, 6th Block Koramangala, Bangalore- 650075
Fax Number +91 80 41468700

Avail Personal Loan for
All Your Needs

How Can I Apply for a Personal Loan Online?

Get up to ₹40 Lakh in 5 Simple Steps

Step 1: Enter your mobile number in the application form

Step 2: Provide your personal details

Step 3: Enter OTP to verify your mobile number

Step 4: Select the loan purpose and loan amount

Step 5: Compare offers and apply for the best-suited loan

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FAQs

The tenure to repay Ujjivan Small Finance Bank Personal Loan varies from 12 to 60 months.

If you are a salaried professionals who is aged between 22- 58 years and have a minimum monthly income of more than or equal to the state-prescribed minimum wage limit, you can avail a personal loan from the bank.

Yes, you get a loan protection insurance plan if you apply for this personal loan.

No, this facility is not available with the bank right now.

Once approved, the personal loan would be directly disbursed to your salary account.

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What our customers say

My Trust in Paisabazaar has Increased

I would like to take a moment to share my sincere feedback regarding the support I received from your team. The executive who assisted me was extremely professional, polite, and knowledgeable. They patiently understood my concern, explained the process clearly, and guided me step by step toward the right solution. I truly appreciate the transparency, timely responses, and genuine effort shown to help me.

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Lalit MaviFeb 12, 2026

Best Place for Taking Loans

I contacted customer care with a few queries, and I am very satisfied with the support I received. The representative was polite, patient, and explained everything clearly. My questions were resolved properly, and the overall experience was smooth and helpful. Thank you for the excellent customer service

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Kokil BarnwalFeb 12, 2026

Apne higher education ke liye loan liya tha

Muhje higher education ke liye loan chahiye tha. Paisabazaar pe apply kiya. Got it at the right time. Quite helpful.

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Puja DanuJan 22, 2026

Sabse jada helpful log the yaha

Maine bht jagah try kiya tha personal loan ka, yaha try kiya toh helpful log mille. Har steps mai aram se samjhaya or usse muhje loan lene mai jda dikkat nhi aayi.

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Anuradha GuptaJan 21, 2026

Best Advisor for Personal Loan

I would like to share my feedback regarding my recent interaction with Mr. Vipin Singh (employee id EW12967) After discussing the financial matters with him, I felt very satisfied with his approach and professionalism. He explained everything clearly, handled the discussion patiently, and ensured that all concerns were addressed effectively. His communication skills, positive attitude, and dedication towards his responsibilities truly reflect his commitment to the organization.

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20th Jan 2026Jan 20, 2026

Meri shaddi thi

Shadi mai bht kharche hote hai. Maine shaddi ke liye personal loan paisabazaar se liya tha. Process smooth tha or interest bhi sahi milla.

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Sadia KhatunJan 15, 2026

Perfect for Loan Solutions

Recently I had a conversation with Mr. Harsh ji. Thanks Mr. Harsh ji for providing a better solution in a very short period of time with very nice behaviour. Thank You very much.

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Amit ChahalJan 15, 2026

Travel ke liye personal loan liya tha

Mai bohot din se out of India ghumne jana chahti thi lekin jab jane ka time mila toh budget kaam padh raha tha, Paisabazaar se personal loan leke bht acha trip kiya. Maza agaya. Mere upar koi burden bhi nhi padha

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Tarini RoyJan 14, 2026

Easy personal loan available

Took personal loan. Good experience.

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Ruchika TiwariJan 14, 2026

Stress-free Laon Borrowing Process

There was a complication with my KYC verification. Paisabazaar’s Shazeb handled it swiftly and professionally. He ensured that I received regular updates, explained the resolution steps clearly, and most importantly, resolved the issue quickly. His prompt assistance and communication made the entire experience smooth and stress-free. Thanks to his efforts, the loan process was completed without further delays.

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Abhishek ThakuraJan 14, 2026
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