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Ujjivan Personal Loan Customer Care

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Wide Choice

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Quick Disbursal

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SmartMatch

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Digital Process

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4.2/5

2839 Reviews

51M+Satisfied Customers
65+Lending Partners
800+Cities across India

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HDFC Bank
10 Second Disbursal*100% Digital Process*Quick Disbursal
Max. Loan Amt.Upto ₹25L
Rate of Interest9.99% - 12.5%
Tenure upto1-5 Years
Processing Fee₹ 6,500
Axis Bank
Low Processing fee
Max. Loan Amt.Upto ₹25L
Rate of Interest9.99% - 17.15%
Tenure uptoUpto 6 Years
Processing FeeUpto 2%
Kotak Mahindra Bank
Lowest Income requirement100% Digital Process*
Max. Loan Amt.Upto ₹25L
Rate of Interest9.98% - 17.2%
Tenure upto1-5 Years
Processing Fee1.1% - 1.5%

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Compare & Choose the Best Offer

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Know Your Chances of Approval

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End-to-End Digital Process

How Can I Apply for a Personal Loan Online?

Get up to ₹40 Lakh in 5 Simple Steps

Step 1: Enter your mobile number in the application form

Step 2: Provide your personal details

Step 3: Enter OTP to verify your mobile number

Step 4: Select the loan purpose and loan amount

Step 5: Compare offers and apply for the best-suited loan

Ujjivan Small Finance Bank - Customer Care

How to Submit a Complaint at Ujjivan Small Finance Bank?

  • Visit Official website
  • Select if you are an existing customer of the bank or not
  • Fill fields like name, email id, mobile number, complaint related to and complaint
  • Click submit

Grievances Redressal

If you have called the customer care representative or have visited the nearest branch and your complaint has not been resolved, you can use the following escalation matrix:

  • Level 1 (Branch Manager/Phone Banking Customer): You can contact the Branch Manager at the nearest branch office or can contact the phone banking officer at toll free number 1800-208-2121. You can also send an email to customercare@ujjivan.com
  • Level 2(Regional Nodal Officer): If you don’t receive a satisfactory response from level 1 within 7 working days, you can contact the Regional Nodal Officer at the following details:

South Region

Functionary Regional Nodal Officer (South)
Name of the Regional Nodal Officer Syam Thomas
Email ID Rno.south@ujjivan.com
Telephone number +91 80 4071 2121 EXT- 874
Mailing Address Grape Garden No, 27, 3rd A Cross, 18th Main, 6th Block Koramangala, Bengaluru –560095
Areas of Operations Karnataka, Kerala, Tamil Nadu, Pondicherry, Goa
Fax Number +91 80 414688700

North Region

Functionary Regional Nodal Officer (North)
Name of the Regional Nodal Officer Yashovardhan Roy
Email ID mo.north@ujjivan.com
Telephone number +91-0120 6262121 EXT – 120
Mailing Address Block-D, Plot no -7, Vyapar Marg, GMTT Building 2nd & 3rd Floor, Sector-3 , Noida, Uttar Pradesh – 201301
Areas of Operations Uttar Pradesh, Delhi, Chandigarh, Rajasthan, Uttrakhand, Chhattisgarh, Madhya Pradesh, Himachal Pradesh

East Region

Functionary Regional Nodal Officer (East)
Name of the Regional Nodal Officer Manju Nandy
Email ID mo.east@ujjivan.com
Telephone number +91 33 4045 2171 Ext: 171
Mailing Address 4th Floor, Rishi Tech Park, Premises Number. 02-0360, Plot No. DH-6/2, Action Area 1D, New Town, Kolkata- 700156
Areas of Operations Jharkhand, West Bengal, Orisaa, Bihar, Meghalaya, Assam, Tripura

West Region

Functionary Regional Nodal Officer (West)
Name of the Regional Nodal Officer Prerna Bhosale
Email ID mo.west@ujjivan.com
Telephone number +91 20 41412121 EXT – 130
Mailing Address Almonte- IT Park, SRNO8, 7th floor, Hadapsar Mundhwa Bypass, Village Kharadi, Pune- 411014
Areas of Operations Maharashtra, Gujarat
  • Level 3(Principal Nodar Officer): If you are still not satisfied with the response, you can escalate the issue to Principal Nodal Officer.
Name of the Principal Nodal Officer Suresha C
E- Mail ID pno@ujjivan.com
Telephone Number 080 – 4071 2121 EXT – 230
Mailing address Grape Garden, No. 27. 3rd A Cross, 18th Main, 6th Block Koramangala, Bangalore- 650075
Fax Number +91 80 41468700

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How Can I Apply for a Personal Loan Online?

Get up to ₹40 Lakh in 5 Simple Steps

Step 1: Enter your mobile number in the application form

Step 2: Provide your personal details

Step 3: Enter OTP to verify your mobile number

Step 4: Select the loan purpose and loan amount

Step 5: Compare offers and apply for the best-suited loan

Explore Our Ujjivan Lenders

HDFC BANKHDFC BANKAxis BankAxis BankKotak Mahindra BankKotak Mahindra BankICICI BankICICI BankFederal BankFederal BankIDFC First BankIDFC First BankIndusind BankIndusind BankRBL BankRBL BankTata CapitalTata Capital
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FAQs

The tenure to repay Ujjivan Small Finance Bank Personal Loan varies from 12 to 60 months.

If you are a salaried professionals who is aged between 22- 58 years and have a minimum monthly income of more than or equal to the state-prescribed minimum wage limit, you can avail a personal loan from the bank.

Yes, you get a loan protection insurance plan if you apply for this personal loan.

No, this facility is not available with the bank right now.

Once approved, the personal loan would be directly disbursed to your salary account.

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What our customers say

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The EMI calculator helped me choose the right repayment plan. Clear guidance at every step made the loan process really easy.

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Fully Digital Process for Real.

Loved the real-time loan status updates.Everything was handled online — didn’t have to visit any branch.

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Lower Rate than My Own Bank

Got a lower interest rate than my bank was offering.Smooth digital verification and quick disbursal.

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I liked how Paisabazaar showed pre-approved offers without affecting my credit score. Customer support was prompt and helped me close the loan quickly.

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Transparent process with detailed breakdown of EMIs and charges. Felt confident choosing a lender after comparing multiple offers.

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