How to Check Vi Balance, Data Usage & Validity?

Checking Vi (Vodafone Idea) account balance, remaining internet data and plan validity is quick and easy. Whether you want to monitor your daily 4G/5G data limit or view plan validity, Vi offers various convenient online and offline self-service methods to do it, including Vi platforms (website and app), USSD codes, SMS and WhatsApp services. Read on to know every method step-by-step to keep a track of your active pack.

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Quick Ways to Check Vi Balance

Method	Details
USSD code	*199#
SMS	‘BAL’ to 199 or 121 from your Vi number
WhatsApp	Say ‘Hi’ to 9654297000 to know your Vi balance.
Vi Mobile App	Open the app > Log in > View balance on the home screen.
Customer care	Dial 199 for inquiries and 198 for complaints.

Methods to Check Vi Balance, Data Validity & Data Usage

You can check your Vi prepaid balance, data balance and prepaid plan validity instantly by using USSD codes, SMS, Vi’s official website and the Vi app. Here’s how:

Check Vi Balance Using USSD Codes

You can easily check your Vi balance using the correct USSD code. This allows you to view your balance without an internet connection. Refer to the table below for the required USSD codes:

Task	USSD Code
Main balance check	*199#
Data balance check	*199#
Validity check	*199#
Check the latest offers	*199#

Steps to Check Prepaid Account Balance Using the Vi App

Follow the steps below to check your Vi account details using the Vi mobile app:

Download the Vi app from the Google Play Store (Android) or Apple App Store (iOS).
Enter your Vodafone Idea mobile number.
Enter the OTP to complete mobile verification and log in to your account.
Once logged in, your Vi prepaid account balance, remaining data, SMS limit and pack validity will be displayed on the app’s home screen.

Check Your Vi Data Balance & Validity on WhatsApp

Vi customers seeking an instant, app-free alternative can use WhatsApp to check their data balance and plan validity. Here's how:

Add the Vi WhatsApp number 96542 97000 to your contacts.
Open WhatsApp and send ‘Hi’ to 96542 97000.
Select the ‘Balance Inquiry’ option from the automated menu.
The bot will instantly display your remaining 4G/5G daily data, main balance and active plan validity.

How to Check Your Active Plan Validity via the Vi Website

To check your Vi plan validity through the website, follow these steps:

Visit the official Vi website.
Log in using your mobile number and the OTP sent to your phone.
Go to your account dashboard to view the validity date of your active prepaid plan.

Common Problems That May Arise While Checking Balance

Here are a few common reasons why you may not be able to check your balance:

Wrong USSD code: Dialling an outdated code may result in an invalid MMI code or connection error. Use *199#.
Network issue: Poor network connectivity may prevent the app from refreshing your real-time account details.
App login issue: Network problems or an outdated app version can cause the dashboard to freeze, preventing you from viewing your balance.
SMS not received: This may happen due to an expired plan, network congestion, full phone storage or a recent SIM swap security lock.

Recharges & Bill Payments

Vi Mobile Recharge Plans

No Recharge Plans

Amount

₹349

Data

1.5 GB/day

Validity

Amount

₹365

Data

2 GB/day

Validity

Amount

₹379

Data

2 GB/day

Validity

Amount

₹408

Data

2 GB/day

Validity

Amount

₹449

Data

3 GB/Day

Validity

Recharge Successful but Not Activated? Here’s What to Do

It's incredibly stressful when you get the message of ‘recharge successful’ but it's not activated. Before you panic follow these troubleshooting steps to resolve your issue:

Wait for network sync: It can take up to 30 minutes for a new recharge to process and reflect on your SIM card.
Refresh your network: If your plan is still stuck after 30 minutes, toggle Airplane Mode on and off, or simply restart your phone to force a network refresh.
Check your recharge history: Open the Vi App, go to My Account and check your Recharge History. This will confirm if the plan is active or queued up for later.
Use the USSD code: Dial *199# and select Balance & Usage to get an instant, real-time update, without any internet connection.
Contact Vi support: If nothing works, use the 'Chat with Us' feature on the official website or email your issue directly to customercare@vodafoneidea[dot]com

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FAQs

What is the Vi balance check number?

To check your Vi balance, you can dial 199# or send an SMS with ‘BAL’ to 199 or 121. Alternatively, you can also check your Vi balance through the Vi app or website.

How can I check my Vi validity?

Dial *199# and choose the relevant option to check your Vi validity. Alternatively, you can check your active plan validity via the Vi app or website.

Can I check my Vi balance without internet?

Yes, you can check your Vi balance via offline mode. Just dial *199# from your Vi mobile number and follow the on-screen prompts to view your balance instantly.

How do I check my active Vi prepaid plan?

To view details about your active Vi prepaid plan, you can visit Vi’s official website, open its mobile app (Vi app) or dial *199# from your vodafone idea number.