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How to Check Airtel Balance and Validity After Recharge

Once you have recharged your Airtel prepaid mobile number, it is essential to check your balance and plan validity to avoid any service disruption. Customers can use several methods to check their prepaid balance and validity such as via the Airtel Thanks app, SMS service, USSD codes or by calling its customer care number. Read on to know more about each of these methods and their step-by-step process.
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Quick Ways to Check Your Airtel Balance

Method Details
USSD Code *123# and *121#
Airtel Thanks App Open app > Login > View pack details on home screen
SMS SMS ‘BAL’ to 121 from your Airtel number
Customer Care Call 121 and follow IVR instructions

How to Check Airtel Account Balance Using the USSD Codes

USSD codes are the easiest way to check your Airtel prepaid balance. You can check your prepaid account balance and plan validity even without an internet connection. Just dial the relevant USSD code on your phone and press the call button. Within a few seconds, your Airtel balance will appear on the screen.

Purpose USSD Codes
Check main balance and plan validity *123#
Check balance, plan details, new offers, special offers curated for you, data balance and advance talktime details *121#
Check talktime balance or data loan *121*8#
Know your mobile number *282#
Missed call alert service - Start or stop missed call alerts, view the last 5 missed calls, get ‘notify me’ alerts and get a call me back alert. *888#

Recharges & Bill Payments

Powered byBharat Connect

Airtel Mobile Recharge Plans

Amount
349
Data
Unlimited 5G + 2GB/day
Validity
28 day
Amount
379
Data
Unlimited 5G + 2GB/day
Validity
1 month
Amount
399
Data
Unlimited 5G + 2.5GB/day
Validity
28 day
Amount
449
Data
Unlimited 5G + 4GB/day
Validity
28 day
Amount
649
Data
Unlimited 5G + 2GB/day
Validity
56 day

How to Check Airtel Balance via the Airtel Thanks App

Follow these steps to check your Airtel balance via the Airtel Thanks app:

  • Step 1: Install the Airtel Thanks app on your phone.
  • Step 2: Enter your Airtel mobile number and create an account.
  • Step 3: On the home screen, you can check your Airtel balance, as well as the active plan details.

Alternative Method to Check Airtel Balance on Airtel Thanks App

  • Step 1: Open the Airtel Thanks app and tap on the top-left menu.
  • Step 2: Select ‘My Active Services’.
  • Step 3: Click on ‘View Pack Details’ to check complete plan information.

Broadband / Landline Operator

How to Check the Validity of Your Airtel Plan Online?

It is important to know your plan's validity date to avoid any kind of service disruption. There are two ways to check the validity of your Airtel plan online: the Airtel Thanks app and Airtel's website.

How to Check Plan Validity via Airtel Website

To check the validity of your Airtel prepaid plan, follow these steps:

Step 1: Visit Airtel’s official website.
Step 2: In the top right corner of the screen, tap on ‘Account’ and then on ‘Login’.
Step 3: Enter your Airtel prepaid number and tap on ‘Send OTP’.
Step 4: After submitting the OTP, you can check the validity of your Airtel plan.

How to Check Airtel Plan Validity on the Airtel Thanks App

The steps to check your plan validity on the Airtel Thanks app are the same as checking your balance. By following the steps mentioned above for checking balance via the Airtel Thanks app, you can view your pack validity date.

How to Check Your Airtel Data Balance?

Airtel offers two types of data balances: one is the data included with your regular unlimited plan, and the other is bonus data purchased separately, such as cricket data packs. You can check both data balances separately using the methods given below:

  • Airtel Thanks App

Open the Airtel Thanks app and log in. On the home screen, your active pack details will be displayed. Scroll down to check your remaining data balance and validity.

  • USSD Code

To check your Airtel data balance via USSD, simply dial *121# from your Airtel mobile number and press the call button. In a few seconds, your balance details will appear on the screen.

  • Airtel Official Website

You can also check your data balance by visiting Airtel’s official website. Log in with your Airtel number and navigate to the account section. Your active plan details along with the remaining data balance will be displayed on the screen.

  • Airtel Customer Care

Call Airtel customer care at 121 from your Airtel mobile number. Follow the IVR instructions to know your data balance.

How to Check Airtel Balance via Airtel Customer Care

You can connect with Airtel customer care to know your Airtel balance, pack validity and other details. To check your balance through a phone call, follow the steps given below:

  • Dial 121 from your Airtel mobile number.
  • Follow the IVR instructions and choose your preferred language.
  • Enter the relevant key to check your balance and pack details.

You can also use IVR to connect with an Airtel customer care executive to get information about your Airtel pack. Some other important Airtel numbers are given below:

  • Dial 198 to register any complaint related to Airtel services.
  • Dial 123 for recharge and balance-related help.

How to Check Airtel Recharge Status on Airtel Thanks App?

If you recently recharged your Airtel prepaid number but are unsure whether the recharge was successful or not, you can check the recharge status on the Airtel Thanks app.

  • Step 1: Open the Airtel Thanks app.
  • Step 2: Tap on ‘Transaction History’.
  • Step 3: Verify your recharge pack, validity and other details.

Why Is It Important to Check Your Airtel Balance and Validity After Recharge?

It is important to verify your recharge status to make sure that:

  • your recharge is successful and you’re using the right plan.
  • you are aware of your data balance and usage so that you don’t run out of data unexpectedly.
  • you know the plan validity date so that you can recharge/top up before facing any service disruptions.

Common Problems Customers Face While Checking Balance

  • USSD Code Not Working: Sometimes due to network congestion or a temporary glitch, the USSD code may show error. If this happens, trying after some time or restarting your phone might help.
  • SMS Balance Reply Not Received: If you sent an SMS to check your balance and did not receive a reply via SMS, it may be possible that you have a network issue. Checking network signals or resending SMS may help.
  • App Login Issues: If you are facing an issue while logging in to the Airtel Thanks app, it is likely due to a weak network connection or an expired OTP. Check your connectivity before trying again and request the OTP again after some time.

Recharge Successful but Not Activated? Here’s What to Do

If you've recharged your Airtel number and found out that your plan wasn't activated, this situation can be quite frustrating. However, you can resolve it using the methods given below:

  1. Check Payment Status

After recharging, make sure that payment was successful. To confirm this, check if you have received any SMS from the mobile network operator confirming the recharge. You can also verify this by checking your payment history on the app you used for making the payment.

  1. Delay in Recharge Processing

Sometimes it takes a few minutes or even more for the recharge to be processed. So it is better to wait for 5-10 minutes after recharging.

  1. Signal Problem

Check signal bars on your phone screen. If your signal is weak or fluctuating, try restarting your phone, as doing so may fix some minor glitches.

  1. Contact Customer Care

It is possible that your recharge is pending for activation by the provider. Call Airtel customer care at 121 or reach out through the chat support or the help section on the Airtel Thanks app.

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FAQs

What is the number to check Airtel balance?

Dial 121 from your Airtel mobile number. Follow the IVR instructions and select the relevant key to know your balance.

How can I check my Airtel plan validity?

You can check your Airtel pack validity and other plan details through the Airtel’s official website, mobile app (Airtel Thanks app), SMS and USSD codes. 

How to check Airtel balance without internet?

There are multiple ways to check your Airtel balance without an internet connection. Some of them are:

Why is my Airtel recharge successful but not activated?

Your Airtel recharge may not activate due to multiple reasons, including payment failure, processing delays, pending transactions or technical issues.

How to check my active plan in Airtel?

You can check your current plan details in the Airtel Thanks app under the ‘My Active Services’ section. 

What is the Airtel customer care number?

You can contact Airtel customer care by dialling 121 for general support or 198 for complaints and service-related issues.

Vandana Punj profile
Written ByLinkedIn icon
Vandana Punj
Shamik Ghosh profile
Reviewed ByLinkedIn icon
Shamik Ghosh

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