IDFC FIRST Bank Home Loan Customer Care

Competitive Interest Rates

Starting 7.10% p.a.

Handpicked Home Loan Offers

Offers from 25+ Banks & HFCs

Dedicated Customer Support

Expert Assistance at Every Step

Transfer Balance & Get a Top-Up Easily

Additional Funds when Required

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15.5L Reviews

5.7cr+Satisfied Customers

65+Lending Partners

₹65k Cr+Loans Disbursed

Get Home Loan

Lowest interest rates starting from 7.1%

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Google Play Store

4.5_/5

15.5L Reviews

5.7cr+Satisfied Customers

65+Lending Partners

₹65k Cr+Loans Disbursed

Competitive Interest Rates

Starting 7.10% p.a.

Handpicked Home Loan Offers

Offers from 25+ Banks & HFCs

Dedicated Customer Support

Expert Assistance at Every Step

Transfer Balance & Get a Top-Up Easily

Additional Funds when Required

Find Best Home Loan Offers

Sort by:

HDFC Bank

Min Loan Amt. ₹15L

Rate of Interest7.2% - 13.2%

Tenure uptoUpto 30 Years

Processing Fee₹ 10,000

ICICI Bank

Min Loan Amt. ₹15L

Rate of Interest7.65% - 9.80%

Tenure uptoUpto 30 Years

Processing Fee₹ 10,000

Axis Bank

Min Loan Amt. ₹30L

Rate of Interest8.35% - 11.90%

Tenure uptoUpto 30 Years

Processing Fee₹ 14,000

Why Choose Paisabazaar?

Compare & Choose the Best Offer

Curated Offers from Multiple Lenders

Highest Loan Approval Chances

Easy & Transparent Borrowing Process

How Can I Apply for a Home Loan Online?

Get up to ₹5 Crore in 5 Simple Steps

Step 1: Enter your mobile number in the application form.

Step 2: Verify using the OTP sent to your mobile number.

Step 3: Enter details related to your loan requirements.

Step 4: Provide your personal and employment details.

Step 5: Compare offers and apply for the best-suited loan.

IDFC FIRST Bank Home Loan Customer Care

Helpline number: 1800 10 888

Timings: 9:30 am to 6.00 pm all working days except 2nd and 4th Saturday and bank holidays

Home loan customers can also lodge their complaints online by visiting the customer service section of the bank’s website.

IDFC First Bank NRI Helpline Number (Calling from overseas)

Calling from	Phone number	Toll free/ Local call
USA	18337039805	Toll Free
Canada	18337039811	Toll Free
UK	0 8000 478 414	Toll Free
Singapore	800 101 4006	Toll Free
Australia	1800314585	Toll Free
UAE	8000 187 922	Toll Free
Saudi Arabia	8008500980	Toll Free
Oman	80074528	Toll Free
Qatar	00 800 100 089	Toll Free
Bahrain	80006082	Toll Free
Germany	8001815050	Toll Free
Hong Kong	852 30082199	Local Call
Belgium	3228962986	Local Call
Ireland	35315712658	Local Call
Italy	390230578885	Local Call
Spain	34935472751	Local Call
Netherlands	31207971718	Local Call
Switzerland	41225449992	Local Call

IDFC First Bank Address

Registered Office:

IDFC FIRST Bank Ltd
KRM Tower, 7th Floor, No. 1,
Harrington Road, Chetpet,
Chennai – 600031, Tamil Nadu,
India

Corporate office

IDFC FIRST Bank Ltd
Naman Chambers,
C-32, G-Block,
Bandra-Kurla Complex,
Bandra East, Mumbai – 400051,
India

Last updated on 22 November 2024

IDFC First Bank Grievance Redressal

Level 1: Customer Service

Existing home loan customers can reach out to customer care in case of any complaints or queries at the below mentioned details:

Mode	Contact details
Call center	*1800 10 888 (247)**
Email	banker@idfcfirstbank.com
For NRI customers	nriservices@idfcfirstbank.com

If customers do not get receive a satisfactory response at Level 2 within 7 days, they can escalate the issue to Principal Nodal Officer.

Get a Home Loan For
Your Dream Home

Level 2: Regional Nodal Officers/ Nodal Officer

Regional Nodal Officer Email ID – RNO@idfcfirstbank.com

Regional Nodal Officer Contact Number – 022-41652700
Timing – Monday to Saturday – 9:30 to 18:00
(except 2nd and 4th Saturdays and all bank holidays)

List of Regional Nodal Officers:

S.No	Branch	Nodal Officer Name	Address
1	Ahmedabad	Vaibhav Johri	IDFC FIRST Bank , Sun Square CG Road, TP 20, FP No 80 to 91, Umashankar Joshi Marg, Beside Hotel Regenta, Navrangpura, Ahmedabad, Gujarat 380006
2	Bangalore	Gopalakrishna Pai	IDFC FIRST BANK, Building, Plot No 79, Residency, Residency Rd, Richmond Town, Bengaluru, Karnataka 560025
3	Bhopal	Shahid Shaikh	IDFC FIRST Bank LTD, 302-302A 3rd Floor Megapolls Square 579 MG Road, Indore – 452001
4	Bhubaneswa r	Rakesh Upadhyay	Ground floor, Vishnu Chambers,J-4, Block GP, Salt Lake Sector 5, Biddhannagar, Kolkata-700091
5	Chandigarh	Dhirendra Singh	IDFC FIRST Bank,, SCO 169-170 Madhya Marg Sector 8C, Chandigarh- 160009
6	Chennai	Sathya Jegadeesh Rajagopal	IDFC FIRST Bank, Plot No.7B , Gandhi Mandapam Road , 1st Floor ,Kotturpuram, Chennai – 600085.
7	Guwahati	Rakesh Upadhyay	Ground floor, Vishnu Chambers,J-4, Block GP, Salt Lake Sector 5, Biddhannagar, Kolkata-700091
8	Hyderabad	Kunal Shah	IDFC FIRST Bank LTD, 1-10-63/1/1, Veer Chambers, Chikoti Gardens, Begumpet, Hyderabad – 500016
9	Jaipur	Neha Gothwal	IDFC First Bank K-12, Malviya Marg C Scheme, Jaipur – 302002
10	Kanpur	Gaurav Modi	IDFC FIRST Bank ,Ground Floor , Premises bearing number -17/3-B, Meghdoot Hotel Building, Mall Road, Kanpur, KANPUR NAGAR – 208001
11	Kolkata	Rakesh Upadhyay	Ground floor, Vishnu Chambers,J-4, Block GP, Salt Lake Sector 5, Biddhannagar, Kolkata-700091
12	Mumbai	Meenakshi Sallyan	IDFC FIRST Bank, Building no. 09, 17th floor, Gigaplex Raheja Mindspace IT-5, Airoli, Navi Mumbai – 400708, Maharashtra
13	New Delhi	Anubha Jain	IDFC First Bank, Ground Floor, Shop No: G-01 & G-02, Bhagwati Plaza, Plot No: 12, Sector: 5, Dwarka, New Delhi – 110075
14	Patna	Rakesh Upadhyay	Ground floor, Vishnu Chambers,J-4, Block GP, Salt Lake Sector 5, Biddhannagar, Kolkata-700091
15	Thiruvanant hapuram	Sathya Jegadeesh Rajagopal	IDFC FIRST Bank, Plot No.7B , Gandhi Mandapam Road , 1st Floor ,Kotturpuram, Chennai – 600085
16	Dehradun	Manoj Pandey	IDFC FIRST Bank ,59/3 Ground & 2nd floor RAJPUR Road Dehradun, next to IDBI BANK UTTARAKHAND – 248001
17	Ranchi	Rakesh Upadhyay	Ground floor, Vishnu Chambers,J-4, Block GP, Salt Lake Sector 5, Biddhannagar, Kolkata-700091
18	Raipur	Bablu Patel	IDFC FIRST Bank Ltd, Regional Office, 5th Floor, Moti Mahal Palladium, Raipur, Chhattisgarh-492001
19	Jammu	Dhirendra Singh	IDFC FIRST Bank, SCO 169-170 Madhya Marg Sector 8C, Chandigarh- 160009

Level 3: Principal Nodal Officer

Customers who are not satisfied with the response provided at level 2 can get in touch with the Principal Nodal Officer to escalate their complaint. The name and contact details of the Principal Nodal Officer are mentioned below:

Mr. Vipul Raj
IDFC FIRST Bank Ltd.
Building no. 09, 17th floor,
Gigaplex Raheja Mindspace IT-5, Airoli,
Navi Mumbai – 400708, Maharashtra
Email ID: – PNO@idfcfirstbank.com
Number: – 1800 209 9771 (24*7)

Note: The first point for redressal of the complaint is the Bank itself and that the complainant may approach the Banking Ombudsman only if the complaint is not resolved at the Bank level within a month.

How Can I Apply for a Home Loan Online?

Get up to ₹5 Crore in 5 Simple Steps

Step 1: Enter your mobile number in the application form.

Step 2: Verify using the OTP sent to your mobile number.

Step 3: Enter details related to your loan requirements.

Step 4: Provide your personal and employment details.

Step 5: Compare offers and apply for the best-suited loan.

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Get a Home Loan For
Your Dream Home

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