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HDFC Bank Home Loan Customer Care Number

HDFC Bank Home Loan customer care helps the prospective or existing home loan borrowers with new loan enquiries or service/grievances related queries. Read on to know more about HDFC Bank Home Loan Customer Care.
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HDFC Bank
Min Loan Amt. 15L
Rate of Interest7.2% - 13.2%
Tenure uptoUpto 30 Years
Processing Fee10,000
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Min Loan Amt. 15L
Rate of Interest7.65% - 9.80%
Tenure uptoUpto 30 Years
Processing Fee10,000
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Min Loan Amt. 30L
Rate of Interest8.35% - 11.90%
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How Can I Apply for a Home Loan Online?

Get up to 5 Crore in 5 Simple Steps

Step 1: Enter your mobile number in the application form.

Step 2: Verify using the OTP sent to your mobile number.

Step 3: Enter details related to your loan requirements.

Step 4: Provide your personal and employment details.

Step 5: Compare offers and apply for the best-suited loan.

HDFC Home Loan Customer Care – Toll Free Helpline Number (Across the Country)

Toll Free No: 1800 210 0018

HDFC Bank Home Loan Helpline Numbers (City-specific)

Cities Helpline Numbers
Ahmedabad 079-64807999
Aurangabad 0240-6480799
Bengaluru 080-64807999
Bhopal 0172-6480799
Bhubaneswar 033-64807999
Chandigarh 0172-6480799
Chennai 044-64807999
Coimbatore 044-64807999
Dehradun 011-64807999
Guwahati 033-64807999
Hyderabad 040-64807999
Indore 0172-6480799
Jaipur 022-64807999
Kanpur 011-64807999
Kochi 0484-6480799
Kolkata 033-64807999
Lucknow 011-64807999
Ludhiana 0172-6480799
Madurai 044-64807999
Mumbai (Home Loans) 022-64807999
Mysuru 080-64807999
Nagpur 020-64807999
Nashik 020-64807999
New Delhi 011-64807999
Patna 033-64807999
Pune 020-64807999
Raipur 0172-6480799
Rajkot 079-64807999
Trivandrum 0484-6480799
Vadodara 079-64807999
Vijayawada 040-64807999
Vishakhapatnam 040-64807999

The applicants can also give a missed call on 9289200017 or send SMS HDFCHOME to 56767 and the representative will help them with any queries.

Grievance Redressal

In order to address any grievances related to HDFC Bank Home Loan services, one can go to the complaints form and fill in the required details such as the file number, loan account number, serial number, Email Id, mobile number. In case of no response, the applicants can escalate it to the Chief Grievance Redressal Officer mentioning the file number, loan account number, mobile number, email id, and serial number.

Chief Grievance Redressal Officer

Mr. Mehernosh Dhamodiwala

Grievance Redressal Cell, HDFC Bank Limited,

1st Floor, Empire Plaza-1, Lal Bahadur Shastri Marg,

Chandan Nagar, Vikroli West,

Mumbai- 400083

The applicant can also call the Grievance Redressal Cell on the number provided below:

Helpline Number 1800 266 4060
Timings 9:30 am to 5:30 pm, Monday to Saturday (except bank holidays, 2nd/4th Saturdays and all Sundays)

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Nodal Officer/Principal Nodal Officer

If the applicant is not satisfied with the responses provided at level 1, he/she may contact the Principal Nodal Officer in any of the following ways:

  • Send an email to the Principal Nodal Officer by filling out the form provided in the “Contact Us” section of the official website of HDFC Bank
  • Call the Nodal Officers on the numbers given below (Monday to Saturday, 9:30 a.m. to 5:30 p.m., excluding regional bank holidays and 2nd/4th Saturdays)
Area of Operation Name & Contact number of Nodal officer
Andhra Pradesh and Telangana Name:  Ramadoss RamaswamyContact No: 040 – 6792 1327

Banking No: 1800 1600 / 1800 2600

Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura Name:  Sudipto ChatterjeeContact No: 9395852112

Banking No: 1800 1600 / 1800 2600

Bihar Name: Sushant ShekharContact No: 7485072506

Banking No: 1800 1600 / 1800 2600

Chhattisgarh Name: Debmalya SenContact No: 9522440827

Banking No: Indore: 1800 1600 / 1800 2600

Delhi State Name:  Sameer TiwariContact No: 81303 06083

Banking No: 1800 1600 / 1800 2600

Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu Name:  Alpa KothariContact No: 079- 66630428

Banking No: 1800 1600 / 1800 2600

Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh Name:  Manish AnandContact No: 81303 06083

Banking No: 1800 1600 / 1800 2600

Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana Name:  Ashok PuriContact No: 0172 – 4125133

Banking No: 1800 1600 / 1800 2600

Jammu and Kashmir Name:  Manish AnandContact No: 81303 06083

Banking No: 1800 1600 / 1800 2600

Jharkhand Name: Sushant ShekharContact No: 7485072506

Banking No: 1800 1600 / 1800 2600

Karnataka Name:  Anil VarugheseContact No: 63610 08794

Banking No: 1800 1600 / 1800 2600

Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region) Name: Meenakumari BContact No: 0471 – 4253303

Banking No: Kochi: 1800 1600 / 1800 2600

Madhya Pradesh Name: Debmalya SenContact No: 9522440827

​​​​​​​Banking No: 1800 1600 / 1800 2600

Districts of Mumbai, Mumbai Suburban and Thane Name:  Ravi MukherjeeContact No: 022 – 24811081​​​​​​​

​​​​​​​Banking No: 1800 1600 / 1800 2600

Maharashtra and Goa, (except the districts of Mumbai, Mumbai Suburban and Thane) Name: Karyanand SinhaContact No: 022 – 24811081​​​​​​2

​​​​​​​Banking No: 1800 1600 / 1800 2600

Odisha Name:  Shikha JacobContact No: 033-44065165​​​​​​

Banking No: 1800 1600 / 1800 2600

Rajasthan Name:  Parul SharmaContact No: 0141-2353326

​​​​​​​Banking No: 1800 1600 / 1800 2600

Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands Name:  Sundar KrishnamoorthyContact No: 044-69039236

​​​​​​​Banking No: 1800 1600 / 1800 2600

Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) Name:  Basant KumarContact No: 7267850740​​​​​​​

​​​​​​​Banking No: 1800 1600 / 1800 2600

Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) Name:  Basant KumarContact No: 7267850740​​​​​​​

​​​​​​​Banking No: 1800 1600 / 1800 2600

West Bengal and Sikkim Name:  Shikha JacobContact No: 033-44065165​​​​​​

​​​​​​​Banking No: 1800 1600 / 1800 2600

Principal Nodal Officer

Mumbai Corporate Office

Mr. Ripal Kiritkumar Sheth

HDFC Bank Ltd.,

5th Floor, Tower B,

Peninsula Business Park,

Lower Parel West,

Mumbai 400013

Contact No.- 022-62841505

Banking No.- 18002026161 and 18602676161

Customers can also write to the Nodal Officers based on the details provided below:

Area of Operation Centre Nodal Officer of HDFC Bank Nodal Officer Contact details
Andhra Pradesh and Telangana Hyderabad Ramadoss Ramaswamy Address: HDFC Bank Ltd, 8th Floor, HDFC Bank House, Road No.1, Banjara Hills, Hyderabad – 500 034
Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura Guwahati Shikha Jacob Address : HDFC Bank Ltd. Jardine House, 4 Clive Row, Kolkata – 700 001
Bihar Patna Sushant Shekhar Address: HDFC Bank Ltd. Crosswindz, 41, Kutchery Road Near Shaheed Chowk Ranchi- 834001 Jharkhand
Chattisgarh Raipur Debmalya Sen Address: HDFC Bank Ltd, Plot No. Z-1, Asha Avenue Building, MP Nagar Zone -1, Bhopal -462011 (M.P)
North, North-West, West, South-West, New Delhi and South districts of Delhi New Delhi I Sameer Tiwari Address: HDFC Bank House, Vatika Atrium, A – Block, Golf Course Road, Sector 53, Gurgaon – 122002
North-East, Central, Shahdara, East and South-East districts of Delhi New Delhi III Sameer Tiwari Address: HDFC Bank House, Vatika Atrium, A – Block, Golf Course Road, Sector 53, Gurgaon – 122002
Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu Ahmedabad Alpa Kothari Address: HDFC Bank House, Opp. Navrangpura Jain Temple, Navrangpura, Ahmedabad – 380 009
Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh Delhi II (Haryana NCR) Manish Anand Address: HDFC Bank House, Vatika Atrium, A – Block, Golf Course Road, Sector 53, Gurgaon – 122002
Himachal Pradesh, Punjab,Union Territory of Chandigarh and  3 – Districts of Haryana – Panchkula, Ambala and Yamuna Nagar Chandigarh Ashok Puri Address: HDFC Bank Ltd, Bank House, Plot No I – 15, Sector 101, Alpha IT City, Mohali – 160062
Jammu and Kashmir Jammu Manish Anand Address: HDFC Bank House, Vatika Atrium, A – Block, Golf Course Road, Sector 53, Gurgaon – 122002
Jharkhand Ranchi Sushant Shekhar Address: HDFC Bank Ltd. Crosswindz, 41, Kutchery Road Near Shaheed Chowk Ranchi- 834001 Jharkhand
Karnataka Bangalore Anil Varughese Address: HDFC Bank Ltd, First floor,103/31, 26th Main Road, 4th T Block, Jayanagar, Near SSMRV College, Bangalore – 560041
Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region) Thiruvananthapuram Meenakumari B Address: HDFC Bank Ltd, Cordial Residency Towers, Opposite Kurups Lane, Sasthamangalam, Thiruvananthapuram – 695010
Madhya Pradesh Bhopal Debmalya Sen Address : HDFC Bank Ltd, Plot No. Z-1 ,Asha Avenue Building , MP Nagar Zone -1, Bhopal -462011 (M.P)
Districts of Mumbai, Mumbai Suburban and Thane Mumbai I Ravi Mukherjee Address : HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai 400013
Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) and Goa Mumbai II Punam Naik Address : HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai 400013
Odisha Bhubaneswar Shikha Jacob Address : HDFC Bank Ltd. Jardine House, 4 Clive Row, Kolkata – 700 001
Rajasthan Jaipur Parul Sharma Address : HDFC Bank Ltd, A-8 Hanuman Nagar (A) Jaipur – 302021, Rajasthan
Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands Chennai Sundar Krishnamoorthy Address : HDFC Bank Ltd., Prince Kushal Towers, First Floor, A Wing, 96, Anna Salai, Chennai – 600002
Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) Kanpur Basant Kumar Address : HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, LucknowArea Pin Code: 226001
Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) Dehradun Basant Kumar Address : HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow, Area Pin Code: 226001
West Bengal and Sikkim Kolkata Shikha Jacob Address : HDFC Bank Ltd. Jardine House, 4 Clive Row, Kolkata – 700 001

 

Service Requests/Queries

In case of service requests or any queries related to home loan, the applicant can go to the service requests page and fill in the types of enquiry, the file number/serial number/loan account number, and mention the query.

If the applicant is still not satisfied with the responses received at levels 1,2 and 3 or the bank does not reply within 30 days of lodging a complaint, he/she may reach out to the Banking Ombudsman appointed by RBI.

How Can I Apply for a Home Loan Online?

Get up to 5 Crore in 5 Simple Steps

Step 1: Enter your mobile number in the application form.

Step 2: Verify using the OTP sent to your mobile number.

Step 3: Enter details related to your loan requirements.

Step 4: Provide your personal and employment details.

Step 5: Compare offers and apply for the best-suited loan.

Get a Home Loan For
Your Dream Home

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