1800-425-1199 / 1800-420-1199 (24 hour helpline)
080-61991199 (for customers outside India)
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Step 1: Enter your mobile number in the application form
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1800-425-1199 / 1800-420-1199 (24 hour helpline)
080-61991199 (for customers outside India)
Existing Federal Bank Personal Loan customers can approach the following channels for any issues related to the bank’s services:
Personal loan customers who wish to register a complaint against the lender’s services can do so using any of the below-mentioned methods:
If the complainant is not satisfied with the resolution provided by the lender, he/she can contact the Nodal Officer through any of the following methods:
If there is a delay in resolving the complaint or if it has not been handled properly, the customer can escalate the matter to the Principal Nodal Officer by sending a mail to support@federalbank.co.in or
Contact at 0484-2626366, or
Write to:
Minimole Liz Thomas
Head – Service Quality Department
The Federal Bank Ltd. Federal Towers,Aluva, Ernakulam, Kerala, India, 683101
If the customer is not satisfied with the resolution provided by the bank to his/her complaint, he/she can approach the Banking Ombudsman. The customer can approach the Reserve Bank Integrated Ombudsman through the following link: https://cms.rbi.org.in/.
Note: Last updated on 12th May 2025
Avail Personal Loan for
All Your Needs

Avail Personal Loan for
All Your Needs
Get up to ₹40 Lakh in 5 Simple Steps
Step 1: Enter your mobile number in the application form
Step 2: Provide your personal details
Step 3: Enter OTP to verify your mobile number
Step 4: Select the loan purpose and loan amount
Step 5: Compare offers and apply for the best-suited loan
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Avail Personal Loan for
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Avail Personal Loan for
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Paisabazaar is a loan aggregator and is authorized to provide services on behalf of its partners.
The APR (Annual Percentage Rate) of a personal loan is its annualised cost of borrowing, which includes the interest rate as well as the processing fees, documentation fees and other fees charged during the loan origination. The APR is expressed in the form of a percentage and thus, allows personal loan applicants to detect personal loan schemes offered at lower interest rates but with higher processing fees and/or other charges.
The APR of personal loans usually ranges between 11.29% to 35%. For example, assume that you have availed a personal loan of Rs. 5 lakhs @ 10.50% p.a. with a repayment tenure of 5 years. The processing fee charged for this loan is 1.5% of the loan amount, which amounts to Rs 7,500. Therefore, the total borrowing cost of your personal loan will be Rs 1,52,317 and its APR will be 11.16%.
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