IDBI Bank Personal Loan Customer Care

IDBI Bank Personal Loan offers amounts from ₹50,000 to ₹5 lakh to meet your financial needs. For any queries or...

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Hassle-free & paperless

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Google Play Store

4.5_/5

15.5L Reviews

5.7cr+Satisfied Customers

65+Lending Partners

₹65k Cr+Loans Disbursed

Wide Choice

Curated offers from 30+ lenders

Quick Disbursal

Money in your account instantly

SmartMatch

Offers ranked according to eligibility

Digital Process

Hassle-free & paperless

Find Best Personal Loan Offers

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HDFC Bank

10 Second Disbursal*100% Digital Process*Quick Disbursal

Max Loan Amt.Upto ₹25L

Rate of Interest9.99% - 12.5%

Tenure upto1-5 Years

Processing Fee₹ 6,500

ICICI Bank

100% Digital Process*Quick Disbursal

Max Loan Amt.Upto ₹25L

Rate of Interest11% - 13%

Tenure upto1-5 Years

Processing FeeUpto 2%

Axis Bank

Low Processing fee

Max Loan Amt.Upto ₹25L

Rate of Interest9.99% - 17.15%

Tenure uptoUpto 6 Years

Processing FeeUpto 2%

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How to Submit a Complaint at IDBI Bank Personal Loan?

IDBI Bank - Grievance Redressal

FAQs

Why Choose Paisabazaar?

Compare & Choose the Best Offer

Pre-approved Offers with Instant Disbursals

Know Your Chances of Approval

End-to-End Digital Process

How Can I Apply for a Personal Loan Online?

Get up to ₹40 Lakh in 5 Simple Steps

Step 1: Enter your mobile number in the application form

Step 2: Provide your personal details

Step 3: Enter OTP to verify your mobile number

Step 4: Select the loan purpose and loan amount

Step 5: Compare offers and apply for the best-suited loan

How to Submit a Complaint at IDBI Bank Personal Loan?

Visit the official online complaint website of IDBI at https://crmsonline.idbibank.com/
Fill mandatory fields like complaint type, customer type, customer ID, account number, email ID, mobile number, etc.
Click on submit

IDBI Bank - Grievance Redressal

An individual can easily register his grievance through the bank’s diverse channels namely Phone Banking, Branch, SMS “IDBICARE” to 9220800800, Website, Emails and Letters.

Tier I

You can file a complaint at the branch level or you can call the bank or write a letter.

Call the customer care
Fill an online complaint form
Write to the bank at customercare@idbi.co.inor send a letter to 19th floor, IDBI Tower, WTC Complex, Cuffe Parade, Colaba, Mumbai 400 005

When you register a compliant with the help of any of these mediums, a unique Complaint ID is generated. If you do not get a reply or get an unsatisfactory repay on your complaint within 8 working days, you can use your unique complaint ID to escalate your complaint to Tier II.

Tier II

You can approach the appointed Grievance Redressal Officers between 10 a.m. to 6 p.m. from Monday to Saturday (Except 2nd and 4th Saturday of the month).

Name & Contact Details	Office	Zonal Office	Jurisdiction
Shri. Rizwan Khan General Manager & GRO Tel no: 011-6608 3096/ 011 – 6608 3118	Delhi Zone 1st Floor, Videocon Tower, E-1, Jhandewalan Extension, New Delhi Pin :110055 Delhi (UT - NCT)	Delhi	Delhi & NCR, Rajasthan
Shri Rajendra Pujari General Manager & GRO Tel No: 0172-5059302	Chandigarh Zone SCO 72-73, Sector 17 – B, Chandigarh Pin: 160017	Chandigarh	Chandigarh (UT), Punjab, Haryana, Himachal Pradesh, Jammu &; Kashmir
Shri Megh Raj Jain General Manager & GRO Tel No: 75718 13292	Lucknow Zone UPCB Building, 2, M.G. Road Lucknow 226 001	Lucknow	Uttar Pradesh (except NCR) & Uttarakhand
Shri Kuntal Biswas General Manager & GRO Tel No: 033 – 22806780	Kolkata Zone 44, Shakespeare Sarani, PB No 16102, Kolkata, West Bengal Pin: 700017	Kolkata	West Bengal, Bihar, North East States
Shri Sudipta Banerjee General Manager & GRO Tel No: 0674-2541655	Bhubaneswar Zone IDBI House, Janpath Ground Floor, Unit -IX Bhubaneshwar, Odisha Pin: 751022	Bhubaneswar	Odhisa, Jharkhand, Chhattisgarh
Shri Dinesh Rawat General Manager & GRO Tel No: 022 – 61279262	Mumbai Zone 2nd Floor, A, B & C wings, Mittal Court, Nariman Point, Mumbai Pin: 400021	Mumbai	Mumbai, Nashik
Shri Mahendra Patel General Manager & GRO Tel No: 0712-6659103	Nagpur Zone Salasar Prestige, 1st floor, Plot no 1/A, off WHC road,8Dharampeth Nagpur Pin: 440010	Nagpur	Eastern Maharashtra
Shri Anunay Jha General Manager & GRO Tel No: 079-66072806	Ahmedabad Zone IDBI Complex, Lal Bungalows, Off CG Road, Ahmedabad Pin: 380006	Ahmedabad	Gujarat, Madhya Pradesh, Dadra & Nagar Haveli and Daman & Diu
Shri Prafulla Kumar Behera General Manager & GRO Tel No: 020 – 66421641	Pune Zone IDBI House, Fourth Floor Dynaneshwar Paduka Chowk Fergusson College Road, Shivaji Nagar Pune Pin: 411004	Pune	Pune, Satara, Kolhapur, Sangli Districts & State of Goa
Shri Narasimhan Venkatesh General Manager & GRO Tel No: 044 – 2220 2124	Chennai Zone PM Towers 37, Greams Road, Chennai, Tamil Nadu Pin: 600006	Chennai	Tamil Nadu, Puducherry and Andaman & Nicobar
Shri V. Vasudevan General Manager & GRO Tel No: 080-67990050	Bengaluru Zone IDBI House, 58 Mission Road, Bangalore, Karnataka Pin: 560027	Bengaluru	Karnataka, Kerala
Shri Manjunath Pai General Manager & GRO Tel No: 040 - 6769 4153	Hyderabad Zone D. Num 5-9-89/1 and 2, Chapel Road, P. B. Num 370, Hyderabad Pin: 500001	Hyderabad	Telangana, Andhra Pradesh

If you do not receive any reply within 11 working days of registering the complaint, you can use your Complaint ID to escalate your complaint to Tier III

Tier III

You can approach the appointed chief Grievance Redressal Officer between 10 a.m. to 6 p.m. from Monday to Saturday (Except the 2nd and 4th Saturdays of the month).

Designation	Name & Contact Details	Office	Jurisdiction
Chief Grievance Redressal Officer (CGRO)	Smt. Padma Betai Chief General Manager & CGRO Tel no: 022- 6655 2141, 6655 2143 FAX no: 022-2216 5195	IDBI Bank Ltd. Customer Care Centre, 19th Floor, D Wing, IDBI Tower, WTC Complex, Cuffe Parade, Mumbai -400 005	Pan India

For escalation of your grievance to the Principal Nodal Officer (PNO), you can contact:

Designation	Name & Contact Details	Office	Jurisdiction
Principal Nodal Officer (PNO)	Shri Deepak Gupta General Manager & PNO Tel no: 022- 6655 2141, 6655 2143 E-mail: pno@idbi.co.in	IDBI Bank Ltd. Customer Care Centre, 19th Floor, D Wing, IDBI Tower, WTC Complex, Cuffe Parade, Mumbai -400 005	Pan India

Avail Personal Loan for
All Your Needs

How Can I Apply for a Personal Loan Online?

Get up to ₹40 Lakh in 5 Simple Steps

Step 1: Enter your mobile number in the application form

Step 2: Provide your personal details

Step 3: Enter OTP to verify your mobile number

Step 4: Select the loan purpose and loan amount

Step 5: Compare offers and apply for the best-suited loan

Explore Our Personal Loan Lenders

Avail Personal Loan for
All Your Needs

FAQs

The minimum salary of a salaried professional should be Rs. 1,80,000/- p.a.

The tenure varies from 12 to 60 months.

Yes, if you prepay the loan amount after 6 months of disbursal, you might not have to give a pre-payment charge. If you prepay the loan amount before 6 months of the disbursal rate, you might be charged 2% of the outstanding loan amount.

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What our customers say

Apne higher education ke liye loan liya tha

Muhje higher education ke liye loan chahiye tha. Paisabazaar pe apply kiya. Got it at the right time. Quite helpful.

Puja DanuJan 22, 2026

Sabse jada helpful log the yaha

Maine bht jagah try kiya tha personal loan ka, yaha try kiya toh helpful log mille. Har steps mai aram se samjhaya or usse muhje loan lene mai jda dikkat nhi aayi.

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Meri shaddi thi

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Easy personal loan available

Took personal loan. Good experience.

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Medical Emergency thi, loan jaldi mil gya

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Raj SinghJan 13, 2026

Compare karke sahi rate mila

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Akrity PandeyJan 5, 2026

Personal loan fatfat mai mil gaya

Muhje paiso ki urgent need thi. Paisabazaar se loan jaldi or sahi rate pe mil gaya.

Riya MehraJan 5, 2026

Loan from Paisabazaar was actually paperless

I always used to think that the paperless loan is a myth. But on Paisabazaar, I applied for the pre approved loan from IDFC Bank and all documentation was already done. I just filled the form, did kyc and my loan was approved and disbuursed one the same day.

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Best place for a small loan

I have take loan of 60-70000 three times from paisabazaar in 4 years and every time it has been a very good experience. They provide the loan without failure and have also helped me improve my cibil.

Aridaman Singh ParhichaDec 11, 2025

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Written By

Vandana Punj

Reviewed By

Shamik Ghosh

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IDBI Bank Personal Loan Customer Care