Paisabazaar Logo - Compare loans and credit cards

IDBI Bank Personal Loan Customer Care

iconicon
Get Cashback of 1,000* on Loan Disbursal
Valid till 31st March '26 *T&C Apply
Instant Personal Loan

Get up to ₹50 Lakhs starting at 9.98%

4.5/5

15.5L Reviews

5.7cr+Satisfied Customers
65+Lending Partners
₹65k Cr+Loans Disbursed
Icon image of Wide Choice

Wide Choice

Curated offers from 30+ lenders

Icon image of Quick Disbursal

Quick Disbursal

Money in your account instantly

Icon image of SmartMatch

SmartMatch

Offers ranked according to eligibility

Icon image of Digital Process

Digital Process

Hassle-free & paperless

Select Your Bank

50K50L
8%30%
1Y 10Y

Your Monthly EMI Payment

0

Principal Amount0
Interest Amount0
Total Amount0

Find Best Personal Loan Offers

Sort by:

HDFC Bank
10 Second Disbursal*100% Digital Process*Quick Disbursal
Max Loan Amt.Upto 25L
Rate of Interest9.99% - 12.5%
Tenure upto1-5 Years
Processing Fee6,500
ICICI Bank
100% Digital Process*Quick Disbursal
Max Loan Amt.Upto 25L
Rate of Interest11% - 13%
Tenure upto1-5 Years
Processing FeeUpto 2%
Axis Bank
Low Processing fee
Max Loan Amt.Upto 25L
Rate of Interest9.99% - 17.15%
Tenure uptoUpto 6 Years
Processing FeeUpto 2%
Why Choose Paisabazaar?
image of Compare & Choose the <strong>Best Offer</strong>

Compare & Choose the Best Offer

image of Pre-approved Offers with <strong>Instant Disbursals</strong>

Pre-approved Offers with Instant Disbursals

image of Know Your <strong>Chances of Approval</strong>

Know Your Chances of Approval

image of End-to-End <strong>Digital Process</strong>

End-to-End Digital Process

How Can I Apply for a Personal Loan Online?

Get up to 40 Lakh in 5 Simple Steps

Step 1: Enter your mobile number in the application form

Step 2: Provide your personal details

Step 3: Enter OTP to verify your mobile number

Step 4: Select the loan purpose and loan amount

Step 5: Compare offers and apply for the best-suited loan

How to Submit a Complaint at IDBI Bank Personal Loan?

  • Visit the official online complaint website of IDBI at https://crmsonline.idbibank.com/
  • Fill mandatory fields like complaint type, customer type, customer ID, account number, email ID, mobile number, etc.
  • Click on submit

IDBI Bank - Grievance Redressal

An individual can easily register his grievance through the bank’s diverse channels namely Phone Banking, Branch, SMS “IDBICARE” to 9220800800, Website, Emails and Letters.

Tier I

You can file a complaint at the branch level or you can call the bank or write a letter.

  • Call the customer care
  • Fill an online complaint form
  • Write to the bank at customercare@idbi.co.inor send a letter to 19th floor, IDBI Tower, WTC Complex, Cuffe Parade, Colaba, Mumbai 400 005

When you register a compliant with the help of any of these mediums, a unique Complaint ID is generated. If you do not get a reply or get an unsatisfactory repay on your complaint within 8 working days, you can use your unique complaint ID to escalate your complaint to Tier II.

Tier II

You can approach the appointed Grievance Redressal Officers between 10 a.m. to 6 p.m. from Monday to Saturday (Except 2nd and 4th Saturday of the month).

Name & Contact Details Office Zonal Office Jurisdiction
Shri. Rizwan Khan 
General Manager & GRO
Tel no: 011-6608 3096/
011 – 6608 3118
Delhi Zone
1st Floor, Videocon Tower, E-1, Jhandewalan Extension, New Delhi Pin :110055
Delhi (UT - NCT)
Delhi Delhi & NCR, Rajasthan
Shri Rajendra Pujari 
General Manager & GRO
Tel No: 0172-5059302
Chandigarh Zone
SCO 72-73,
Sector 17 – B,
Chandigarh
Pin: 160017
Chandigarh Chandigarh (UT), Punjab, Haryana, Himachal Pradesh, Jammu &; Kashmir
Shri Megh Raj Jain
General Manager & GRO
Tel No:  75718 13292
Lucknow Zone
UPCB Building,
2, M.G. Road
Lucknow 226 001
Lucknow Uttar Pradesh (except NCR) & Uttarakhand
Shri Kuntal Biswas
General Manager & GRO
Tel No: 033 – 22806780
Kolkata Zone 
44, Shakespeare Sarani, PB No 16102, Kolkata, West Bengal
Pin: 700017
 Kolkata West Bengal, Bihar, North East States
Shri Sudipta Banerjee
General Manager & GRO
Tel No: 0674-2541655
Bhubaneswar Zone
IDBI House, Janpath
Ground Floor,
Unit -IX
Bhubaneshwar, Odisha
Pin: 751022
Bhubaneswar Odhisa, Jharkhand, Chhattisgarh
Shri Dinesh Rawat
General Manager & GRO
Tel No: 022 – 61279262
Mumbai Zone
2nd Floor, A, B & C wings, Mittal Court, Nariman Point, Mumbai
Pin: 400021
Mumbai Mumbai, Nashik
Shri Mahendra Patel
General Manager & GRO
Tel No: 0712-6659103
Nagpur Zone  
Salasar Prestige, 1st floor, Plot no 1/A, off WHC road,8Dharampeth Nagpur
Pin: 440010
Nagpur Eastern Maharashtra
Shri Anunay Jha
General Manager & GRO
Tel No: 079-66072806
Ahmedabad Zone 
IDBI Complex,
Lal Bungalows,
Off CG Road,
Ahmedabad
Pin: 380006
Ahmedabad Gujarat, Madhya Pradesh, Dadra & Nagar Haveli and Daman & Diu
Shri Prafulla Kumar Behera
General Manager & GRO
Tel No: 020 – 66421641
Pune Zone
IDBI House, Fourth Floor
Dynaneshwar Paduka Chowk
Fergusson College Road, Shivaji Nagar
Pune Pin: 411004
Pune Pune, Satara, Kolhapur, Sangli Districts & State of Goa
Shri Narasimhan Venkatesh
General Manager & GRO
Tel No: 044 – 2220 2124
Chennai Zone 
PM Towers 37, Greams Road, Chennai,
Tamil Nadu
Pin: 600006
Chennai Tamil Nadu, Puducherry and Andaman & Nicobar
Shri V. Vasudevan
General Manager & GRO
Tel No: 080-67990050
Bengaluru Zone
IDBI House,
58 Mission Road,
Bangalore, Karnataka
Pin: 560027
Bengaluru Karnataka, Kerala
Shri Manjunath Pai
General Manager & GRO
Tel No: 040 - 6769 4153
Hyderabad Zone
D. Num 5-9-89/1 and 2,
Chapel Road,
P. B. Num 370,
Hyderabad Pin: 500001
Hyderabad Telangana, Andhra Pradesh

If you do not receive any reply within 11 working days of registering the complaint, you can use your Complaint ID to escalate your complaint to Tier III

Tier III

You can approach the appointed chief Grievance Redressal Officer between 10 a.m. to 6 p.m. from Monday to Saturday (Except the 2nd and 4th Saturdays of the month).

Designation Name & Contact Details Office Jurisdiction
Chief Grievance Redressal Officer (CGRO) Smt. Padma Betai
Chief General Manager & CGRO
Tel no: 022- 6655 2141, 6655 2143
FAX no: 022-2216 5195
IDBI Bank Ltd.
Customer Care Centre,
19th Floor, D Wing,
IDBI Tower,
WTC Complex,
Cuffe Parade,
Mumbai -400 005
Pan India

For escalation of your grievance to the Principal Nodal Officer (PNO), you can contact:

Designation Name & Contact Details Office Jurisdiction
Principal Nodal Officer (PNO) Shri Deepak Gupta
General Manager & PNO
Tel no: 022- 6655 2141, 6655 2143
E-mail: pno@idbi.co.in
IDBI Bank Ltd. Customer Care Centre, 19th Floor, D Wing, IDBI Tower, WTC Complex, Cuffe Parade, Mumbai -400 005 Pan India

Avail Personal Loan for
All Your Needs

How Can I Apply for a Personal Loan Online?

Get up to 40 Lakh in 5 Simple Steps

Step 1: Enter your mobile number in the application form

Step 2: Provide your personal details

Step 3: Enter OTP to verify your mobile number

Step 4: Select the loan purpose and loan amount

Step 5: Compare offers and apply for the best-suited loan

Avail Personal Loan for
All Your Needs

FAQs

The minimum salary of a salaried professional should be Rs. 1,80,000/- p.a.

The tenure varies from 12 to 60 months.

Yes, if you prepay the loan amount after 6 months of disbursal, you might not have to give a pre-payment charge. If you prepay the loan amount before 6 months of the disbursal rate, you might be charged 2% of the outstanding loan amount.

quotes icon

What our customers say

My Trust in Paisabazaar has Increased

I would like to take a moment to share my sincere feedback regarding the support I received from your team. The executive who assisted me was extremely professional, polite, and knowledgeable. They patiently understood my concern, explained the process clearly, and guided me step by step toward the right solution. I truly appreciate the transparency, timely responses, and genuine effort shown to help me.

icon image of avatar
Lalit MaviFeb 12, 2026

Best Place for Taking Loans

I contacted customer care with a few queries, and I am very satisfied with the support I received. The representative was polite, patient, and explained everything clearly. My questions were resolved properly, and the overall experience was smooth and helpful. Thank you for the excellent customer service

icon image of avatar
Kokil BarnwalFeb 12, 2026

Apne higher education ke liye loan liya tha

Muhje higher education ke liye loan chahiye tha. Paisabazaar pe apply kiya. Got it at the right time. Quite helpful.

icon image of avatar
Puja DanuJan 22, 2026

Sabse jada helpful log the yaha

Maine bht jagah try kiya tha personal loan ka, yaha try kiya toh helpful log mille. Har steps mai aram se samjhaya or usse muhje loan lene mai jda dikkat nhi aayi.

icon image of avatar
Anuradha GuptaJan 21, 2026

Best Advisor for Personal Loan

I would like to share my feedback regarding my recent interaction with Mr. Vipin Singh (employee id EW12967) After discussing the financial matters with him, I felt very satisfied with his approach and professionalism. He explained everything clearly, handled the discussion patiently, and ensured that all concerns were addressed effectively. His communication skills, positive attitude, and dedication towards his responsibilities truly reflect his commitment to the organization.

icon image of avatar
20th Jan 2026Jan 20, 2026

Meri shaddi thi

Shadi mai bht kharche hote hai. Maine shaddi ke liye personal loan paisabazaar se liya tha. Process smooth tha or interest bhi sahi milla.

icon image of avatar
Sadia KhatunJan 15, 2026

Perfect for Loan Solutions

Recently I had a conversation with Mr. Harsh ji. Thanks Mr. Harsh ji for providing a better solution in a very short period of time with very nice behaviour. Thank You very much.

icon image of avatar
Amit ChahalJan 15, 2026

Travel ke liye personal loan liya tha

Mai bohot din se out of India ghumne jana chahti thi lekin jab jane ka time mila toh budget kaam padh raha tha, Paisabazaar se personal loan leke bht acha trip kiya. Maza agaya. Mere upar koi burden bhi nhi padha

icon image of avatar
Tarini RoyJan 14, 2026

Easy personal loan available

Took personal loan. Good experience.

icon image of avatar
Ruchika TiwariJan 14, 2026

Stress-free Laon Borrowing Process

There was a complication with my KYC verification. Paisabazaar’s Shazeb handled it swiftly and professionally. He ensured that I received regular updates, explained the resolution steps clearly, and most importantly, resolved the issue quickly. His prompt assistance and communication made the entire experience smooth and stress-free. Thanks to his efforts, the loan process was completed without further delays.

icon image of avatar
Abhishek ThakuraJan 14, 2026
View All Testimonials
Vandana Punj profile
Written ByLinkedIn icon
Vandana Punj
Shamik Ghosh profile
Reviewed ByLinkedIn icon
Shamik Ghosh

Paisabazaar is a loan aggregator and is authorized to provide services on behalf of its partners

*Applicable for selected customers

Knapsack with coins

Check Best Personal Loan Offers
with Quick Disbursal

Scroll to top