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IDBI Bank Personal Loan Customer Care

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HDFC Bank
10 Second Disbursal*100% Digital Process*Quick Disbursal
Max Loan Amt.Upto 25L
Rate of Interest9.99% - 12.5%
Tenure upto1-5 Years
Processing Fee6,500
Axis Bank
Low Processing fee
Max Loan Amt.Upto 25L
Rate of Interest9.99% - 17.15%
Tenure uptoUpto 6 Years
Processing FeeUpto 2%
Kotak Mahindra Bank
Lowest Income requirement100% Digital Process*
Max Loan Amt.Upto 25L
Rate of Interest9.98% - 17.2%
Tenure upto1-5 Years
Processing Fee1.1% - 1.5%
Why Choose Paisabazaar?
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Compare & Choose the Best Offer

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Know Your Chances of Approval

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End-to-End Digital Process

How Can I Apply for a Personal Loan Online?

Get up to 40 Lakh in 5 Simple Steps

Step 1: Enter your mobile number in the application form

Step 2: Provide your personal details

Step 3: Enter OTP to verify your mobile number

Step 4: Select the loan purpose and loan amount

Step 5: Compare offers and apply for the best-suited loan

How to Submit a Complaint at IDBI Bank Personal Loan?

  • Visit the official online complaint website of IDBI at https://crmsonline.idbibank.com/
  • Fill mandatory fields like complaint type, customer type, customer ID, account number, email ID, mobile number, etc.
  • Click on submit

IDBI Bank - Grievance Redressal

An individual can easily register his grievance through the bank’s diverse channels namely Phone Banking, Branch, SMS “IDBICARE” to 9220800800, Website, Emails and Letters.

Tier I

You can file a complaint at the branch level or you can call the bank or write a letter.

  • Call the customer care
  • Fill an online complaint form
  • Write to the bank at customercare@idbi.co.inor send a letter to 19th floor, IDBI Tower, WTC Complex, Cuffe Parade, Colaba, Mumbai 400 005

When you register a compliant with the help of any of these mediums, a unique Complaint ID is generated. If you do not get a reply or get an unsatisfactory repay on your complaint within 8 working days, you can use your unique complaint ID to escalate your complaint to Tier II.

Tier II

You can approach the appointed Grievance Redressal Officers between 10 a.m. to 6 p.m. from Monday to Saturday (Except 2nd and 4th Saturday of the month).

Name & Contact Details Office Zonal Office Jurisdiction
Shri. Rizwan Khan 
General Manager & GRO
Tel no: 011-6608 3096/
011 – 6608 3118
Delhi Zone
1st Floor, Videocon Tower, E-1, Jhandewalan Extension, New Delhi Pin :110055
Delhi (UT - NCT)
Delhi Delhi & NCR, Rajasthan
Shri Rajendra Pujari 
General Manager & GRO
Tel No: 0172-5059302
Chandigarh Zone
SCO 72-73,
Sector 17 – B,
Chandigarh
Pin: 160017
Chandigarh Chandigarh (UT), Punjab, Haryana, Himachal Pradesh, Jammu &; Kashmir
Shri Megh Raj Jain
General Manager & GRO
Tel No:  75718 13292
Lucknow Zone
UPCB Building,
2, M.G. Road
Lucknow 226 001
Lucknow Uttar Pradesh (except NCR) & Uttarakhand
Shri Kuntal Biswas
General Manager & GRO
Tel No: 033 – 22806780
Kolkata Zone 
44, Shakespeare Sarani, PB No 16102, Kolkata, West Bengal
Pin: 700017
 Kolkata West Bengal, Bihar, North East States
Shri Sudipta Banerjee
General Manager & GRO
Tel No: 0674-2541655
Bhubaneswar Zone
IDBI House, Janpath
Ground Floor,
Unit -IX
Bhubaneshwar, Odisha
Pin: 751022
Bhubaneswar Odhisa, Jharkhand, Chhattisgarh
Shri Dinesh Rawat
General Manager & GRO
Tel No: 022 – 61279262
Mumbai Zone
2nd Floor, A, B & C wings, Mittal Court, Nariman Point, Mumbai
Pin: 400021
Mumbai Mumbai, Nashik
Shri Mahendra Patel
General Manager & GRO
Tel No: 0712-6659103
Nagpur Zone  
Salasar Prestige, 1st floor, Plot no 1/A, off WHC road,8Dharampeth Nagpur
Pin: 440010
Nagpur Eastern Maharashtra
Shri Anunay Jha
General Manager & GRO
Tel No: 079-66072806
Ahmedabad Zone 
IDBI Complex,
Lal Bungalows,
Off CG Road,
Ahmedabad
Pin: 380006
Ahmedabad Gujarat, Madhya Pradesh, Dadra & Nagar Haveli and Daman & Diu
Shri Prafulla Kumar Behera
General Manager & GRO
Tel No: 020 – 66421641
Pune Zone
IDBI House, Fourth Floor
Dynaneshwar Paduka Chowk
Fergusson College Road, Shivaji Nagar
Pune Pin: 411004
Pune Pune, Satara, Kolhapur, Sangli Districts & State of Goa
Shri Narasimhan Venkatesh
General Manager & GRO
Tel No: 044 – 2220 2124
Chennai Zone 
PM Towers 37, Greams Road, Chennai,
Tamil Nadu
Pin: 600006
Chennai Tamil Nadu, Puducherry and Andaman & Nicobar
Shri V. Vasudevan
General Manager & GRO
Tel No: 080-67990050
Bengaluru Zone
IDBI House,
58 Mission Road,
Bangalore, Karnataka
Pin: 560027
Bengaluru Karnataka, Kerala
Shri Manjunath Pai
General Manager & GRO
Tel No: 040 - 6769 4153
Hyderabad Zone
D. Num 5-9-89/1 and 2,
Chapel Road,
P. B. Num 370,
Hyderabad Pin: 500001
Hyderabad Telangana, Andhra Pradesh

If you do not receive any reply within 11 working days of registering the complaint, you can use your Complaint ID to escalate your complaint to Tier III

Tier III

You can approach the appointed chief Grievance Redressal Officer between 10 a.m. to 6 p.m. from Monday to Saturday (Except the 2nd and 4th Saturdays of the month).

Designation Name & Contact Details Office Jurisdiction
Chief Grievance Redressal Officer (CGRO) Smt. Padma Betai
Chief General Manager & CGRO
Tel no: 022- 6655 2141, 6655 2143
FAX no: 022-2216 5195
IDBI Bank Ltd.
Customer Care Centre,
19th Floor, D Wing,
IDBI Tower,
WTC Complex,
Cuffe Parade,
Mumbai -400 005
Pan India

For escalation of your grievance to the Principal Nodal Officer (PNO), you can contact:

Designation Name & Contact Details Office Jurisdiction
Principal Nodal Officer (PNO) Shri Deepak Gupta
General Manager & PNO
Tel no: 022- 6655 2141, 6655 2143
E-mail: pno@idbi.co.in
IDBI Bank Ltd. Customer Care Centre, 19th Floor, D Wing, IDBI Tower, WTC Complex, Cuffe Parade, Mumbai -400 005 Pan India

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How Can I Apply for a Personal Loan Online?

Get up to 40 Lakh in 5 Simple Steps

Step 1: Enter your mobile number in the application form

Step 2: Provide your personal details

Step 3: Enter OTP to verify your mobile number

Step 4: Select the loan purpose and loan amount

Step 5: Compare offers and apply for the best-suited loan

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FAQs

The minimum salary of a salaried professional should be Rs. 1,80,000/- p.a.

The tenure varies from 12 to 60 months.

Yes, if you prepay the loan amount after 6 months of disbursal, you might not have to give a pre-payment charge. If you prepay the loan amount before 6 months of the disbursal rate, you might be charged 2% of the outstanding loan amount.

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What our customers say

Loan from Paisabazaar was actually paperless

I always used to think that the paperless loan is a myth. But on Paisabazaar, I applied for the pre approved loan from IDFC Bank and all documentation was already done. I just filled the form, did kyc and my loan was approved and disbuursed one the same day.

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Tanmay BorkatakiDec 12, 2025

Best place for a small loan

I have take loan of 60-70000 three times from paisabazaar in 4 years and every time it has been a very good experience. They provide the loan without failure and have also helped me improve my cibil.

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Aridaman Singh ParhichaDec 11, 2025

My loan got approved immediately

I wanted a loan and I was able to get it approved through Paisabazaar. It was instantaneous and I got the amount in my account in 2 days only.

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Priyam Sarkar MajumdarDec 10, 2025

I get loan from here

I get loan from Paisabazaar here and it is very quickly given to me.

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Bilal ZaidiDec 9, 2025

Excellant EMI calculator and expert assistance available

The EMI calculator helped me choose the right repayment plan. Clear guidance at every step made the loan process really easy.

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Mohit YadavDec 3, 2025

Fully Digital Process for Real.

Loved the real-time loan status updates.Everything was handled online — didn’t have to visit any branch.

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Gautam BakshiDec 3, 2025

Lower Rate than My Own Bank

Got a lower interest rate than my bank was offering.Smooth digital verification and quick disbursal.

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Shivani SuryaDec 3, 2025

Pre-approved offers with quick approval

I liked how Paisabazaar showed pre-approved offers without affecting my credit score. Customer support was prompt and helped me close the loan quickly.

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Suraj VermaDec 3, 2025

Same day approval. wow.

The loan was approved the same day — super smooth and transparent process.

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Shiv KumarDec 3, 2025

Best Loan Terms on My Credit Score in the Market

Paisabazaar helped me get a loan even with a borderline credit score. Really impressed with how smooth everything was.

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SunnyDec 3, 2025
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