Kotak Mahindra Mutual Fund, popularly known as Kotak Mutual Fund is managed by Kotak Mahindra Asset Management Company (KMAMC), a completely owned subsidiary of Kotak Mahindra Bank Limited (KMBL), one of India’s leading private sector banks. Since its inception in 1996, KMAMC has emerged as a leading player in the Indian mutual funds’ landscape with an estimated 7.5 lakh investors across schemes ranging from debt to equities. Boasting a pan-India presence, KMAMC operates offices in 76 cities across the country through its network of 79 branches. In order to provide cutting-edge services to its clients, Kotak Mutual Fund Customer Care offers clients a range of options using which they can get their grievances heard or questions answered.
Contact Kotak Mutual Fund Customer Care Centre by Phone
Phoning in with your query or grievance is one of the easiest ways to get in touch with Kotak Mutual Fund Customer Care. The AMC’s toll-free number is 1800-222-626 and their working hours are 9 am to 6 pm Monday to Friday. Alternately, there is another number (+91)22-61152100 where you can reach the contact center. The second number is not a toll-free number so standard calling rates of your mobile operator will apply. The second number can also be used by investors calling from an overseas location. At the time of placing the call, it is a good idea to keep your investor information such as folio number(s) handy as it would help in the swift resolution of your issue.
Kotak Mutual Fund Customer Care Service by Email
For many of us, using the email route is an easier option to get in touch with the Kotak Mutual Fund Customer Care team. This route is preferable in case you want to send out attachments and allows you to collate and present all relevant data in an organized manner. The official customer care email id is firstname.lastname@example.org. When sending out an email to the team, use your Kotak Mutual Fund AMC-registered email and include your investor details such as folio number to ensure that your records can be easily accessed by the concerned team. Once your email reaches them, you can expect a response within the next 2 working days.
Visiting a Branch Office
Being a leading AMC in India, Kotak Mutual Fund has scores of branch offices all over the country. The complete list of branches where you can get in touch with a Kotak Mutual Fund customer care representative and have a face to face conversation can be found on the AMC’s official website – www.assetmanagement.kotak.com. When visiting the branch it is good practice to carry relevant documentation such as your folio number and other investment details in order to get your issue resolved swiftly. Additional details such as services available at the branches as well as the working hours can be obtained from the registered AMC website. Alternately, in case you are seeking registrar based services such as KYC, you can visit any of the branches of the AMC’s official registrar CAMS (Computer Age Management Services). CAMS operates hundreds of branch offices all over India and the complete list can be obtained from the CAMS official website.