You can pay your electricity bill on Paisabazaar using:
- UPI platforms such as GPay, Paytm, PhonePe, etc.
- Mobile banking applications or other supported payment methods.
To complete your UPPCL bill payment, select from the options presented on the payment screen during your transaction. If a particular method is not shown, choose one of the other available options.
UPPCL Payment Confirmation and Receipt
Making payments via the Paisabazaar app gives you access to a digital invoice following a successful transaction. You can download this invoice directly from your transaction history. This invoice serves as proof of payment. The transaction will have a payment/reference number or other transaction details.
UPPCL Late Payment Charges and Due Date
The due date of your electricity bill is mentioned on the bill. You should try to pay the outstanding amount before this date to avoid applicable late-payment charges. UPPCL applies a late payment surcharge when a consumer fails to pay by the specified due date. In accordance with applicable regulations, a monthly surcharge of 1.25% is charged for the first three months of delay, which increases to 2.00% per month for any further delays beyond three months.
Common UPPCL Bill Payment Issues and Solutions
UPPCL Bill Not Showing
Ensure that you have selected the correct biller and entered your consumer number correctly. If the service provider has not generated the latest bill yet, the system may display 'no bill due'.
Incorrect Consumer Number
The 10 digit consumer number can typically be found at the top of your electricity bill. Do not confuse this account or consumer number with the meter number or any other details printed on the statement. Verify the consumer number against your most recent UPPCL electricity bill before submitting. Ensure there are no extra or missing digits.
Payment Failed but Amount Deducted
If the money is deducted but payment failed, please wait 24 to 48 hours. The debited sum is typically refunded to your original payment method within the applicable timeframe.
Payment Successful but Bill Still Shows as Unpaid
Sometimes there can be a delay between payment processing and the biller's system updating the payment status. Keep your Paisabazaar transaction receipt/reference number and check the bill status again after some time. If the payment continues to show as unpaid, contact the relevant support team with the transaction details.
UPPCL Customer Care
For assistance or complaints regarding electricity services, UPPCL provides the following numbers, which are available for its various distribution companies including DVVNL, MVVNL, PuVVNL, PVVNL and KESCo:
- Primary customer-care number - 1912
- Toll-free helpline - 1800-410-1912
- Register complaint related to a new electricity connection - 0522-4918600
- UPPCL official website: https://uppcl[dot]org/uppcl/en
When contacting customer care, keep the following information ready:
- UPPCL consumer number
- Registered mobile number, if applicable
- Payment date and amount
- Transaction/reference number
- Payment status or error message
Areas Served by UPPCL
UPPCL operates across Uttar Pradesh through its electricity distribution network. These DISCOMs cover different districts and towns across Uttar Pradesh. Its consumer portal lists the major DISCOMs as:
- DVVNL: Dakshinanchal Vidyut Vitran Nigam Limited
- MVVNL: Madhyanchal Vidyut Vitran Nigam Limited
- PuVVNL: Purvanchal Vidyut Vitran Nigam Limited
- PVVNL: Paschimanchal Vidyut Vitran Nigam Limited
- KESCo: Kanpur Electricity Supply Company Limited