DHBVN Electricity Bill Payment

DHBVN is a state-owned power distribution company owned by the Haryana state. It distributes power to residential, commercial, agricultural and industrial consumers across various districts of southern Haryana, including Bhiwani, Faridabad, Fatehabad, Gurugram-I & II, Hisar, Jind, Palwal, Rewari, Sirsa, etc.

Back in 1998, Haryana State Electricity Board (HSEB) was handling electricity generation, transmission and distribution. But on 14 August 1998, HSEB was reorganised and Haryana Vidyut Prasaran Nigam Limited (HVPN) was created. Further on 1st July 1999, HVPNL split into two named Dakshin Haryana Bijli Vitran Nigam Limited (DHBVNL) and Uttar Haryana Bijli Vitran Nigam Limited (UHBVNL).

Through its distribution and billing operations, DHBVN plays an important role in ensuring reliable electricity supply and managing electricity services for consumers in its service areas.

You can easily pay your DHBVN electricity bill online through Paisabazaar. Follow these steps to pay your bill:

• Step 1: Open the Paisabazaar app and log in using your registered mobile number.
• Step 2: Click on Electricity Bill Payment under the Recharge and Bills section.
• Step 3: Select or search for your electricity provider, DHBVN.
• Step 4: Enter the required details, such as your account number and mobile number.
• Step 5: Choose a payment option and complete your transaction.

The benefits of paying your DHBVN bill online through the Paisabazaar app or website include:

• 24*7 Convenience: Pay your DHBVN electricity bill online from anywhere, anytime, without visiting a payment centre. It saves time and makes bill payments easier.
• Instant Payment Confirmation: Successful bill payments are updated instantly, helping you avoid late fees or service disruptions when paying close to the due date.
• Easy Payment History & Tracking: View your previous bill payments and their details anytime on the Paisabazaar app or website. You can also download payment receipts for your reference.
• Bill Reminders: The app also sends bill reminders so that you do not miss the due date and can continue enjoying uninterrupted services.

To pay your DHBVN electricity bill online via Paisabazaar, you need your:

• Account Number (unique 10/12 digits)
• Registered Mobile Number

How to Find Your DHBVN Consumer Number

Here are a few ways to find your DHBVN consumer or account number:

• Look at Your Old DHBVN Electricity Bill: Check the top-left or top-right corner of any printed or digital DHBVN electricity bill. Look for a label such as "K No.", consumer number, account number or service number.
• Check Your Past Emails and SMS: Search your phone's SMS inbox or email archive for past payment alerts, billing updates or registration notices sent by DHBVN, as they may contain your consumer number.
• Check Your Paisabazaar App: If you have previously paid your DHBVN bill through Paisabazaar, you may be able to retrieve your consumer number from the Transaction History section.
• Contact DHBVN Customer Care: If you still cannot find your consumer number, contact DHBVN customer care through any of the following channels:
  • Call the toll-free number 1912 or 1800-180-4334.
  • Email 1912@dhbvn.org.in.
  • Send a WhatsApp message to 8813999708.

If you have paid your DHBVN electricity bill through the Paisabazaar app or website, you can check the details of your previous transactions by following these steps:

• Visit the Paisabazaar app or website.
• Click on the Explore More option.
• Tap on Electricity Bill Payment.
• Scroll down to Transaction History.
• Click on it to view detailed information about your previous transactions.

How to Download a DHBVN Electricity Bill Receipt Online

Follow these steps to download your DHBVN electricity bill payment receipt:

• Log in to the Paisabazaar app on your mobile.
• Click on Explore More under the Recharge and Bills section.
• Scroll down to view your Recent Payments.
• Select the payment for which you want to download the receipt.
• Scroll down and tap Download Invoice.
• Your invoice will be downloaded.

Paying electricity bills online is convenient, but users may sometimes face technical or payment-related problems, such as:

DHBVN Bill Not Showing

Due to an incorrect consumer number, delayed updates or payment issues, your recent bill details may not appear. In such cases, check whether your consumer number and other details are correct. Also, ensure that your latest bill is due and allow some time for recent bill or account updates to reflect.

DHBVN Payment Failed

If your payment fails, first check the payment status in your bank account or payment app. If the amount was not deducted, you can retry the payment using the correct bill details.

Amount Debited but Payment Status Is Pending

If the amount has been debited from your bank account but the payment status is still pending, wait for the transaction status to update. Until then, avoid making another payment to prevent duplicate payments.

Payment Successful but Bill Still Shows as Unpaid

In such cases, wait for some time to allow your biller to update the payment status. If the bill remains unpaid after the expected update time, use the transaction ID or payment reference number to check the status or raise a payment-related complaint.

DHBVN Customer Care

DHBVN customers can contact the officials through the following customer support channels:

• Toll-Free Number: 1912 or 1800-180-4334
• WhatsApp Number: 8813999708
• Email ID: 1912[@]dhbvn.org.in

Areas Served by DHBVN

DHBVNL covers 12 districts of southern Haryana, including Faridabad, Palwal, Nuh, Gurugram, Rewari, Bhiwani, Mohindergarh, Charkhi Dadri, Hisar, Fatehabad, Sirsa and Jind. As of March 2023, it covered 3,665 villages across these 12 districts.