How much Standard Chartered Bank charge for service requests at the branch?

The bank charges a nominal fee of Rs. 199 for service requests made at the branch.

How to Close and Block Standard Chartered Credit Card

Standard Chartered Bank offers credit cards for different individuals. The benefits provided on Standard Chartered Bank credit cards are spread across multiple categories, such as shopping, travel, cashback, fuel and more. However, in case you want to close or block your Standard Chartered Credit Card, you can consider the details mentioned below:

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How to Close Standard Chartered Credit Card

You can close Standard Chartered Bank Credit Card through internet banking or mobile banking. To do so, you are required to follow the below-mentioned steps:

Step 1: Login to your Standard Chartered Bank’s net banking or mobile app.

Step 2: Head over to the “Help & Services”.

Step 3: Under Card Management, select "Credit Card Cancellation".

Step 4: Select a reason for cancelling the card.

Step 5: Select the card you wish to cancel. You can select multiple cards.

Step 6: Review the details and submit your request.

Step 7: An email and SMS will be sent to you when the request is completed.

Suggested read: Should You Close Unused Credit Cards?

Things to Keep in Mind while Closing Standard Chartered Credit Card

You should keep the below-mentioned points in your mind if you are planning to close your credit card :

It is necessary to clear out any balance on the card before initiating the cancellation. Banks and lenders do not entertain the cardholder's request if there are any due payments.
After having decided to cancel a credit card, make sure not to make payments through the card or any future transactions. If there is any balance on the card the bank will not cancel the card.
Reward points or Air Miles on the card should be utilized before filing for the cancellation. As some issuers don't allow you to use your card after initiating credit card cancellation.

RBI's New Rules on Credit Card Closure
Credit cards shall be closed within 7 working days after raising a credit card closure request. However, the card would only be closed if the cardholder has paid off any outstanding amounts. Credit card issuers will be liable to pay a fine of Rs. 500 every day until the card account is not closed after the customer has raised a card closure request If a card is not used for a year, the card issuer will deactivate it and notify the user. If the cardholder does not respond within 30 days, the account will be closed. Card issuers must provide several channels for submitting a closure request, such as mobile banking, online banking, a helpline, an IVR, a dedicated e-mail address, and a mobile app If the cardholder's account still has credit available, it should be transferred to his or her bank account The credit bureau must be notified by credit card issuers within 30 days of the closure

RBI's New Rules on Credit Card Closure

Credit cards shall be closed within 7 working days after raising a credit card closure request. However, the card would only be closed if the cardholder has paid off any outstanding amounts.
Credit card issuers will be liable to pay a fine of Rs. 500 every day until the card account is not closed after the customer has raised a card closure request
If a card is not used for a year, the card issuer will deactivate it and notify the user. If the cardholder does not respond within 30 days, the account will be closed.
Card issuers must provide several channels for submitting a closure request, such as mobile banking, online banking, a helpline, an IVR, a dedicated e-mail address, and a mobile app
If the cardholder's account still has credit available, it should be transferred to his or her bank account
The credit bureau must be notified by credit card issuers within 30 days of the closure

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Consequences of Closing Credit Card

Your credit score might be affected when you close a credit card. This is because, when you close a credit card, your overall credit limit drops. Now, if the expenses remain the same, there is a good chance that your Credit Utilization Ratio (CUR) will go up. It is the ratio between the credit limit and the credit utilized. A higher CUR makes you look credit hungry and issuers may hesitate to give you another credit card.

How to Block Standard Chartered Credit Card

If you have lost your credit card, it is mandatory to report your loss to the bank in order to save yourself from any fraud. You can block Standard Chartered Credit Card through online as well as offline ways. Below mentioned are the details regarding the same:

How to Block Standard Chartered Credit Card Online

To block your credit card online, you can use internet banking and mobile banking facilities. Here are the details regarding the same:

Through Internet Banking

Step 1: Login to Standard Chartered net banking portal.

Step 2: Select ‘Help & Services’.

Step 3: Click on ‘Card Management’.

Step 4: Select ‘Report Lost/Stolen Card’.

Step 5: Now follow the instructions that appear on the screen.

Step 6: The card will be blocked on completion. A new replacement card will be sent to the registered mailing address.

Through Mobile Banking

Step 1: Download and log into SC Mobile India (Breeze) app.

Step 2: Now, select ‘Help & Services’.

Step 3: Then click on ‘Card Management’.

Step 4: Afterwards select ‘Report Lost/Stolen Card’.

Step 5: Then follow the on-screen instruction to block the credit card.

Step 6: The bank will dispatch a new credit card to the registered mailing address.

How to Block Standard Chartered Credit Card Offline

You can block your credit card offline by contacting customer care or by visiting any of the branches of the bank. Here are all the details regarding how to block Standard Chartered Credit Card:

Customer Service

You can call the helpline number and ask the customer care executive to block your Standard Chartered Credit Card. The executive will ask a few questions for confirmation and your reason for blocking the credit card. After this, your request will be processed. You can check the customer care number for different cities.

Branch Visit

You can also visit any of the nearest branches of the bank and contact an executive to block your credit card. However, you may need to submit a duly-filled application form to process your request. The executive will ask a few questions for confirmation and process your request.

Things to Keep in Mind While Blocking Standard Chartered Credit Card

In case you are planning to block your credit card, you should keep the below-mentioned things in your mind:

In case you want to block your credit card through phone banking then you should call from the registered mobile number
In the case of misuse, theft or loss of a card, you must file an FIR and submit a copy of the same with the bank

How to Apply for a Credit Card Online?

Step 1: Enter your mobile number in the application form

Step 2: Provide your personal details

Step 3: Enter OTP to verify your mobile number

Step 4: Select the credit card purpose and credit card amount

Step 5: Compare offers and apply for the best-suited credit card

Apply Now

How to Apply for a Credit Card Online?

Step 1: Enter your mobile number in the application form

Step 2: Provide your personal details

Step 3: Enter OTP to verify your mobile number

Step 4: Select the credit card purpose and credit card amount

Step 5: Compare offers and apply for the best-suited credit card

Apply Now

FAQs

Is it mandatory to cancel automatic payments before cancelling my Standard Chartered Bank Credit Card?

Yes, it is mandatory to cancel the automatic payments before initiating the cancellation of your credit card.

Does cancelling my Standard Chartered Credit Card affect my credit score?

Yes, cancelling your credit card can affect your credit score. To avoid a dip in your credit score, you should keep a check on your Credit Utilization Ratio (CUR) and make sure that you should not let your credit utilization ratio jump up.

Can I close my add-on card received with my Standard Chartered Credit Card?

Yes, you can close your add-on card by contacting the customer care of the bank and asking the representative to cancel the card. However, the representative will ask a few questions for confirmation and process your request.

Can I make a request to replace my Standard Chartered Bank Credit Card?

Yes, you can make a request to replace your credit card if you have lost it. To do so, you can use mobile banking or net banking facility. Besides this, you can also contact the credit card customer care of the Standard Chartered Bank or visit any of the nearest branches of the bank to apply for the same.

How long will it take to receive my replaced Standard Chartered Credit Card?

You will receive a tracking ID along with the link when the card gets dispatched. You can click on the link shared on your registered mobile number or email ID and enter the tracking ID to check the status of your replaced card.

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