1. Check Your Card Provider’s App or Website
Most banks clearly list lounge benefits in the card details section. Google your exact card name (e.g., “HDFC Regalia lounge access”) and open the official bank page where you will find the following information:
- Number of free visits (per quarter/year)
- Domestic vs international access
- Spend conditions
2. Welcome Kit
Credit card's comes with a welcome kit that contains a booklet or pamphlet which explains lounge access and other benefits such as:
- Number of free lounge visits
- Any conditions for access (e.g., spending thresholds)
- Whether the card offers access to domestic or international airport lounges
3. Check via Lounge Programs
Many cards are linked with lounge networks which include: Priority Pass (for international lounges) and Dreamfolks and more
You can:
- Visit their website/app
- Enter your card or membership details
- See eligible free lounges
Step 4. Call Customer Care
The fastest method to find information when you have doubts requires you to complete the following steps:
- Call the number on the back of your card
- Ask: How many lounge visits do I have left this quarter?
Points to Consider:
- Minimum Spend: Some credit card requires consumers to spend a specific amount during each defined time period which includes both monthly and quarterly cycles
- Guest Visits: Some cards include free guest visits while others charge extra
- Caps on Visits: Some credit cards come with capping on free visits per period (e.g., 2 visits per quarter). After that, a fee applies.